Chestnuts Retirement Home

Since the very start all of the staff at the home have treated Dad, and the family, with the utmost care and respect. They were very sympathetic to the huge emotional change of moving a parent into residential care. It is very much a home from home environment and the rooms which are well appointed, clean and can be filled with personal items. The food is home cooked and looks delicious. There are always lots of activities and visitors to provide stimulation and family and friends are actively encouraged to visit as well. There are accompanied outings locally and we can regularly collect Dad for an outing as well. We would highly recommend the home.

In January, Mum needed a bit of respite care as she was finding it difficult to manage at home & luckily, a room was available at The Chestnuts. Mum was reluctant to leave her home & didn't particularly enjoy other people's company, so we were overjoyed to see her settle in so quickly. The atmosphere is so relaxed and homely. The staff are very down to earth and nothing is too much trouble. Everyone is so caring. The other residents are very friendly and welcomed Mum to make her feel at ease from day one. Mum has since decided to stay permanently at The Chestnuts as she feels safe and content there. The food is all home cooked and looks lovely. Mum was so touched when she was presented with a beautiful cake on her birthday. There are multiple activities on offer most days, and it is great to see Mum joining in & looking so happy. It is very comforting as her family to know that Mum is content and being so well cared for at The Chestnuts. We can't recommend them highly enough.

We could not be more impressed, both with the running of the home, and the management team and their staff.

I found the staff charming, caring and efficient. My father is treated with respect and dignity. The accommodation is clean and comfortable - a home from home. I'd like to thank all the staff for the care and support they are offering my father.

I have visited the home on several occasions and have become familiar with the staff. They are a friendly and honest team who interact well with the residents and guests at the home. The home provides a variety of great activities and it’s nice to see the children visit from the primary school. The people seem genuinely happy.

The home is always welcoming, warm and friendly. The lunches always smell delicious. They keep everyone motivated enjoying music and activity.

The staff are wonderful, caring individuals, they treat everyone, service users and relatives with respect. The meals are all home-cooked and look delicious. The rooms are kept beautifully clean and you can add your own belongings to make it homely and personal. Everyone can join in games if they wish, go for trips out, have a walk around the village, do a bit of gardening, sit and read, there is also musical entertainment on a regular basis, petting animals visit. The home has a lovely friendly atmosphere.

Enjoys the food and entertainment.

My auntie took a fall and cracked her rib, the hospital said she couldn't go home and needed to be in respite care until she was back on her feet. We were very fortunate that the Chestnuts Retirement Home had a room vacant as their reputation in our village of Ruskington precedes them. My auntie is a very private and independent lady so I knew it was going to be difficult for her to let people help her but she was treated with the utmost care, respect, patience and dignity. All the staff really do care about the residents, they are all very friendly, helpful and fun, nothing was ever too much trouble. There were various activities going on and entertainment for the residents and everyone was encouraged to join in. The food was fantastic, lots of homemade favourites which my auntie enjoyed! The atmosphere is a warm, relaxed and friendly one where residents are treated as individuals, it is definitely a "home from home", like one big family and the care given is excellent! A fantastic place!

Unfortunately, my mum only had three nights in Chestnuts Retirement Home, however, I cannot praise the manager and her team highly enough. From the first visit, the moving-in day, the compassionate care, homely feel and excellent food, to the task of notifying us of her death - they were all outstanding! We just wish she had loved longer to enjoy being looked after.

The Chestnuts Retirement Home has a warm and welcoming atmosphere, clean and warm with a homely feel. Exceptionally well managed, all staff have made every effort to make my mum feel safe and secure. They are kind, polite and caring. Residents are encouraged to take an active part in decision-making activity choices, food preferences and colour choices when communal areas need repainting. Anybody living here will feel included and respected, their voice matters and that is a joy to see.

This is a brilliant home. It's a small family-run home. It's small and just like a family. The care is second to none. I am incredibly impressed. I have been kept up to date with anything that happens. There is a great atmosphere. Food is homecooked and nothing is too much trouble. If someone isn't well they will do the food the client wants. I am more than happy with everything. The staff are caring and friendly and would thoroughly recommend.

Very good, excellent staff.

Mum settled well into the home. Staff are very caring and supportive to her, they are friendly and helpful towards family. Food is excellent, lots of different activities for all residents and the home manager is always looking at doing different activities/events. Communication has improved greatly to inform us of different things.

There is always stuff going on. Always arts and crafts, celebrations, fun and games. I'd go as far as saying I can't wait until I'm old enough to move in!

Mum has recently joined this lovely, small home and is looked after very well. It's like a second family! Very homely with the gorgeous smell of home cooking every day. Well-balanced meals/fresh vegetables. Staff/carers are all kind, considerate, cheerful and understanding. Management involves residents in decisions on their surroundings - decor, garden plants and activities. Residents are encouraged to join in various activities - music, crafts, games and gentle exercise. They enjoy each other's company. Local school children visit and friendly dogs can too! I thank everyone for the excellent care they give and recommend this lovely, small, well-run family home. Thank you.

Mum was originally admitted for respite care due to several falls at her own home. The staff warmly welcomed her to the home as it is located in the same village and went through admission questions accompanied by myself and my sister. It turned out that she was suffering from increasing dementia and she is now a resident. She has good days and bad days but whenever we visited the staff were very helpful and informative. She did have a fall during the night one time which resulted in hospitalisation for her injuries but was welcomed back with open arms by the staff on discharge. We were really worried about her when we first saw her but after one week she was better than we had seen her since first admission. I have nothing but praise for the staff who always pay attention to Mum's needs and wishes. Mum loves the food which I gather is locally sourced and freshly prepared. Daily activities keep the residents happy. The manager is always open to suggestions for improvements.

A close family friend lives here. What a lovely place it is. It's a real family home. The staff are very welcoming and extremely attentive. It has a real cosy, comfortable atmosphere. Absolutely recommend this place as the perfect retirement home.

Good service, room good, staff friendly. The whole place is well run. Very good all-round. Clean and tidy.

I have been treated with care and kindness by everyone. No complaints.