Crescent House

3 The Crescent, Northampton NN1 4SB
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8.1 6 Reviews
  • Crescent House, Northampton
Crescent house is a residential care home for the elderly, registered for up to 40 residents. It was founded in 1982 and is still owned and run by the same family today. As a single, family-run care home, that is not part of a corporate group, they are able to provide a high level of personalisation to the care provided. The team constantly strive to innovate and make changes to deliver the very best level of care for the residents.

Crescent House is located in a picturesque setting in the heart of Abington in Northampton. The home is surrounded by manicured gardens which provide a peaceful retreat for the residents. There is a paddock which houses two Shetland ponies in the Summer months, and often sheep with their lambs in the Spring. A large covered veranda area provides a versatile outside space for entertainment and summer parties.

The team at Crescent House are one of their greatest assets, the 34 staff are passionate about the care they provide, with consistent levels of quality and support for an active lifestyle. Crescent House welcomes residents with a wide range of personal care needs, with all provision carried out in a compassionate and respectful manner by the experienced and established team of carers.

The 37 spacious rooms all benefit from en-suite shower rooms and most have their own individual outside space. Residents are welcome to personalise their own rooms if they wish.

The full-time activities coordinator plans a wide ranging timetable of activities every week. From baking to flower arranging; music and movement sessions to pamper afternoons - there are meaningful activities available for all residents tailored to their needs. Singers and entertainers come in several times a week and are always a hit. Care and activities are tailored to residents' individual religious and cultural beliefs.

Visitors are always welcome for a tour of Crescent House.

Care Provided

Type of Service

    Residential Home
  • For a maximum of 40 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Crescent Home Ltd

Person in charge

  • Nicola Hill (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Last Refurbishment: 2019

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (3)

Parking

  • Minimal parking onsite. Ample unrestricted street parking around the site.

8.1

Crescent House has a Review Score of 8.1 (8.148) out of 10, based on 2 reviews in the last 2 years.
Over all time Crescent House has 6 reviews.

Overall Experience
  • 5
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Date Published
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Reviewer Connection to Crescent House
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Total of 6, showing 1-6
Review from Joan K (Wife of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so glad we chose the Crescent House for him as its like a home from home. The staff are so good with him and myself as I always feel welcome whenever I come in. The staff keep me updated on his treatment all the time, which is much appreciated by me & our family.
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Review from Joanne S (Daughter of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mother has been here for a number of weeks now and I call it the Buckingham Palace of care homes. I hope mum can stay here for the rest of her days. There have been a couple of times when I've been disappointed by a couple of the staff but overall the staff are enthusiastic and professional.
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Review from R P (Son of Resident) published on 23 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the quality of service and care received by my parents over the past three years at Crescent House Care Home. As an only child living abroad, I have to rely on the staff and management to look after Mum and Dad and I have total trust that they have been very well treated.
Sadly, we lost Mum last July and everyone was magnificent in helping Dad and me through a very traumatic experience, especially as I wasn't able to get home to attend the funeral due to Covid. The love and care all staff show for Dad has made his loss bearable and I really do believe he is treated like one of the family. My wife and I often say how lucky we are to have found this home from home and I strongly recommend anyone looking for a care home to visit Crescent House to see for themselves what a lovely, caring place it is.
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Review from Margaret N (Daughter of Resident) published on 11 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother could not be in a better care home. The staff are fun, caring, conscientious and professional people who look after her extremely well, they are always very quick to respond to the changes in her condition. The home is always very clean and the gardens are kept neat and tidy. More able residents
seem to have lots of activities and the residents' garden is fantastic with miniature ponies who are very friendly.
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Review from F P (Daughter of Resident) published on 11 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has always been happy at Crescent House Care Home. The staff are very kind, approachable and helpful, and over the last two years of the Covid-19 pandemic, they have really been excellent. A major contact for me during this time was the activities coordinator who oversaw relatives’ visits
to the home. I would like to thank her so much for what she contributes to my dad’s wellbeing.
There is always a lovely atmosphere when I visit and the facilities of the home are both enabling and engaging to residents.
I am glad I chose Crescent House for my parents and would recommend it to others.
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Review from Sue D (Daughter of Resident) published on 1 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been so delighted with the appointment of an activities supervisor. She has a very engaging personality and has very quickly established herself at the home, learning the residents’ names and understanding their individual personalities and needs.
She has organised a varied programme of entertainment
which was especially good at Christmas and has devised hands-on activities for the more able residents, for example, card making, flower arranging, making bird feeders. She has made a big positive change.
As a result of her efforts, I have noticed that my Mother is lately much more engaged and chatty. I would like to thank her.
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Current Review Score: 8.1 (8.148)

Overview of Review Score

The Review Score of 8.1 (8.148) out of 10 for Crescent House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.773 for Crescent House is calculated as follows: ( (17 Excellents x 5) + (5 Goods x 4) ) ÷ 22 Ratings = 4.773
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.375 Points relating to the number of positive Reviews for Crescent House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 2 Positive Reviews ÷ 8 = 0.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Crescent House

What types of Care is Crescent House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Crescent House have?

There are 34 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Crescent House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Crescent House to the centre of Northampton?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crescent House to verify any information. View our terms and conditions. Crescent House has an Enhanced Service - more info.