Haywood Oaks Care Home

I have been very happy with the care my mum has recieved during the time she has been here, my mum has started to join in with most activities and her mental state has vastly improved all the staff are excellent.

I Stuart, husband of Christine, a resident from April 2024 of above Haywood Oaks Care Home with advanced dementia, and physical mobility problems, who requires 24 hour professional assistance, cannot communicate verbally, with clarity, other than indicate with no! or get! when declining assistance, and only on occasion gratitude via smile, tapping your hand, in approval. I therefore fill in document for her, on my 3 hour daily visits over last 2 1/2 years. Haywood Oaks Care home EXCELLENT! Staff wonderful! Arrange fabulous birthday activity events, charity events, exceptional food - comforts, outdoor activity visits.

Grandma has been in for respite for a little while now and seems to be doing much better. She really enjoys the company and the activities and is much happier in herself. The staff are all polite and professional, and everywhere looks to be cleaned to a very high standard, and its a relief to see she is being well taken care of.

The staff really care about the residents individually and know them well. Efforts are made to make sure everyone is comfortable and all their needs are met. My family and I always feel welcome when visiting and can clearly see that my Dad is in a good place and is content.

Our whole family are so lucky to have found such a lovely care home for my mum to spend her last days in. There is such a warm feeling when I visit and the staff feel almost like family. Mum lost her appetite and lots of weight, but because of the staff and the excellent food, she's gained one stone in the last month. I appreciate the regular posts on facebook because it gives my family - who all live too far away to visit mum - an insight into her day and peace of mind knowing she is being so well looked after. Thankyou everyone at Haywood Oaks Care Home.

They never fail to celebrate any important date in the calendar like Mothers Day and Father's Day by doing something special for the residents and their families but it's the little touches like the personalised blankets each resident receives when joining the Haywood Oaks Family, because that's how it feels when you're there , part of a big happy family.

My nanna is on the care home currently on a short respite stay, this is her second time here and she loves it, She's been enjoying the karaoke the most, there's lots of activities that she can luckily partake in. Staff are very friendly and she is thoroughly enjoying her time there!

My grandad came into the carehome in Feb ar first felt really guilty as my grandad seemed quite concerned settled at first it took a couple of weeks for him too settle in but I now no it was the right place for him as he is so happy now it's nice too see him actually smiling again and joining in a few of the activities and the he is getting very well looked after and the staff are really good

Well I've got too say it's the best my dad has looked for a long time he is getting so well looked after and is getting the care he needs that we just couldn't give him it took dad a couple of weeks too settle but everyone has been do good with him it's nice too see him smile and has a lovely room and also company if he wants it thankyou too everyone at Haywood oaks it was definitely a good move

I can't recommend Haywood Oaks highly enough. My Dad is a resident. For many years he would tell us just how much he didn't want to be in a care home. Since arriving he has been made so welcome, with a lot of care and attention to individual personality and needs which is incredible. My Dad settled very quickly. There's a shared feeling of family between the residents and carers, I have witnessed many times in the last few months managers and staff going completely out of their way to make a difference, big or small. I feel extremely lucky to have found Haywood Oaks for my Dad and the rest of our family, we haven't had to worry about his care and instead feel looked after ourselves when we're there.

Following several visits for respite care, my mother has felt comfortable and safe here. We have found staff from all departments to be kind and friendly. New ownership and improvements will help with first impressions, however it is a lovely care team who shine at Haywood Oaks Care Home.

My grandma was happy when staying here on respite. Staff all really good, care and are kind. It is the only place she wants to return to, other places lacked a homely vibe. Thank you, hopeful to return soon.

I am really pleased with the care provided to my mother. Care, food and activities are tailored to her needs. Staff are caring, receptive to input and appear to be genuinely concerned that residents are fulfilled.

My mother received wonderful support at Haywood Oaks. The emphasis on getting everyone into the communal downstairs space was very well adapted to her needs and gave her the best experience possible. When she became ill, the staff provided excellent care and communicated effectively with relatives. I am very grateful for all they did for her.

Any health or other issues are well communicated in a timely manner.

It's hard to pick a date for a review given that since my stepmum arrived at Haywood Oaks she has been looked after well, put much-needed weight back on, cared for and included in everyday activities and is part of their family.

My mother resides at Haywood Oaks and has done for some time now. Following recent changes at the home, including ownership and management changes, the standards have been raised considerably. There is much more interaction with the residents, most of whom, including my mother see this as home, the biggest compliment any care home can be given. Some of the staff members are exceptional in their duties, the cleaner is particularly good in maintaining the standard of the home. It is an older building than some and as such does not have the facilities that some newer care homes have, but it is more than made up for in other ways. I would recommend Haywood Oaks Care Home for the high standard of care given.

Haywood Oaks is a 'home from home' for our Mum. A small, calm setting with a maximum 18/20 residents it is a friendly and caring environment. Because of the size, the staff treat us all as one big family and that atmosphere feeds into the wellbeing of the residents and their family members. The team of staff are brilliant and really cares about the residents. Yes, it looks a little tired in places and could do with new carpets, curtains etc but that doesn't take away from the care it delivers.

I chose Haywood Oaks after visiting 8 other local care homes, speaking to staff at each and reviewing their general suitability, cleanliness, rooms and layout. I can now honestly say that I could not have made a better decision for the following reasons:

5. A care home manager who was constantly striving to improve on the high standards achieved.

In conclusion, I recommend Haywood Oaks!

The care provided for my Grandmother at Haywood Oaks Care Home is second to none. Every time I visit my relative I am extremely impressed by the quality of personal care provided by the staff, they really do go the extra mile and take great pride in their job. The food is excellent, as are the facilities and cleanliness - it always feels and smells very clean. I always come away from having visited my grandmother with a feeling that we did the right thing moving her to Haywood Oaks. Beforehand she became very unhappy, lonely and was unable to look after herself without multiple daily care visits. Now she really has settled in well to Haywood Oaks and is often taking part in art & crafts and gentle sports - things we have never seen her be interested in before. Sadly the dementia she suffers with is getting gradually worse, but I am in no doubt that Haywood Oaks will continue to offer her a happy, safe, clean and relaxing place to spend the remainder of her years.