Bankfield House Care Home

Bankfield Road, Woodley, Stockport SK6 1RQ
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9.2 10 Reviews
  • Bankfield House Care Home, Stockport
Bankfield House care home is situated in the Woodley area of Stockport. The Home provides High Dependency residential care for up to 30 elderly residents.

There are 3 lounge areas, dining rooms and a conservatory. Whilst enjoying a quiet corner of Woodley, Bankfield House is close to all local shops and amenities.

Care is person-centred, with each individual’s interests and hobbies being accounted for when planning regular activities and outings. The Activities Coordinator plans a monthly activity programme from which residents are able to choose what they would like to take part in.

There is a wide choice of nutritionally balanced food prepared by the chef at every mealtime, with each resident’s preferences and special dietary requirements catered for.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1117 – £1117
  • Self-Funded Residential Dementia Care: £1117 – £1117

These prices are only a guideline, please contact Bankfield House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Freshfield Care Ltd

Person in charge

  • Karen Harrison (Manager)

Local Authority / Social Services

Admission Criteria

  • Private/DSS/Rapid Response/High Dependency/Permanent/Respite
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (12)

Visiting

  • Please try to avoid vising at meal times.

Parking

  • Private car park at the front of the home.

Bankfield House Care Home Reviews (10)

9.2

Bankfield House Care Home has a Review Score of 9.2 (9.249) out of 10, based on 7 reviews in the last 2 years.
Over all time Bankfield House Care Home has 10 reviews.

Overall Experience
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  • 4
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Date Published
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Reviewer Connection to Bankfield House Care Home
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Total of 10, showing 1-10
Review from T A (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I Was worried as Bankfield reputation is negative. However the turn around has been fantastic. My Dad has been to previous care home (more modern) and hated it. Here he has settled quickly and is calm and content. The consistent staff are attentive and go above and beyond.
The home cooked food, my
Dad really enjoys as at previous home refused to eat.
The building is being renovated however there is still plenty of room and lots of activities for residents and it is always clean.
The staff are informative and friendly and my Dad is very happy there. All we could ask is for him to be happy and well cared for and thats what Bankfield has provided.
Reply from Manager, Manager at Bankfield House Care Home

Thank you so much for taking the time to share your experience with Bankfield. We're truly grateful for your kind words and are heartened to hear about the positive impact the team has had on your dad's wellbeing.Our staff work hard to provide a warm, consistent, and supportive environment, and your recognition of their dedication is deeply appreciated.We're also pleased you've noticed the efforts going into the renovation of the building. While improvements are ongoing, we remain committed to ensuring that our residents continue to enjoy a clean, comfortable, and engaging space.Thank you again for your thoughtful feedback.

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Review from Julie M (Daughter-in-law of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers at Bankfield House Care Home are amazing and truly care about the residents. My father-in-law is well taken care of and the carers are fully in tune with his needs. The recent upgrades to the facilities are a great improvement and the facility is now much lighter and bright. Our family truly
appreciates the video calls with my father-in-law that occur on a weekly basis. There also are many activities to keep the residents engaged.
Reply from Bankfield House, Owner at Bankfield House Care Home

Thank you for your positive feedback, Julie, and we are happy you like the improvements in the home and the care provided to your father-in-law.

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Review from O K (Friend of Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always pleasant staff on visits. My friend is always nicely dressed and hair tidy and done.
My friend is happy and looked after.
Room nice and pleasant.
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Review from Stephen C (Son of Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no problems, the staff are cheerful and friendly.
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Review from Julia H (Friend of Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This was my first visit. I was pleasantly surprised, lovely situation, helpful staff.
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Review from Peter D (Husband of Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care provided at Bankfield House Care Home is excellent. Staff are kind and caring.
Communal areas need refurbishment (programme is underway which is great).
Reply from Elizabeth Adebo, Manager at Bankfield House Care Home

Thank you for the positive feedback, Peter, we appreciate it.

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Review from J L (Daughter of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident at Bankfield since 2018. He has always been cared for and treated with utmost respect by all the staff. His room is always clean and tidy and he really enjoys his meals. Although Dad struggles with a lot of the activities due to having no sight the staff encourage and support
him so he can take part in as many activities as possible.
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Review from P G (Son of Resident) published on 16 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming and supporting staff. Put our minds at ease as the resident had to go into isolation due to covid restrictions. Admin support staff also excellent, any issues dealt with promptly. All the staff are caring and excellent appropriate activities.
The resident really enjoying all the meals.
I would highly recommend the home and staff.
Reply from Karen Mcmahon, Registered Manager at Bankfield House Care Home

Thank you for your kind words and the review you completed; it is so important that families review our care home.
this allows others who are considering our care home to see things from your experience.


Kindest regards.

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Review from Duncan P (Son of Resident) published on 20 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
At a difficult time, due to the Covid 19 pandemic, I was able to move my mother into care at Bankfield House in August 2020. She was in her early 90's with significant dementia and moving towards end of life. The management and staff were extremely helpful, and under the circumstances, accommodated
her willingly with consideration and care. Unfortunately, I was only able to visit on a couple of occasions due to 'lockdown procedures' with her safety being of the most importance. Sadly, in November she passed away suddenly but quietly having lived a full life. For the few months of her stay at the home, I believe my mother received good care in a warm, happy and friendly environment.
Reply from Karen Mcmahon, Registered Manager at Bankfield House Care Home

Thank you, Duncan, for your review, it was of the greatest pleasure to have cared for your mum.
This year has been difficult for everyone, and it is with that in mind, that your views are incredibly important.
It is always a difficult and soul searching decision when looking for a placement for a loved one, and I am sure that this last year has only increased that pressure. As a home, we suddenly had to become lots of things we had to be the link between client and family even more so than at any other time. We had massive responsibility for the safety of those clients and how to implement changes we had never faced before.
It is with heartfelt thanks that we receive your review and will endeavor to keep our standards high.
Kindest regards.

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Review from Kay L (Daughter of Resident) published on 1 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been with you for almost 3 years, he is happy, well cared for and is treated with respect. Although he has no sight the staff all cope well and kindly with his disability always with a smile.
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Current Review Score: 9.2 (9.249)

Overview of Review Score

The Review Score of 9.2 (9.249) out of 10 for Bankfield House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.549 for Bankfield House Care Home is calculated as follows: ( (47 Excellents x 5) + (33 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 82 Ratings = 4.549
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Bankfield House Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Oct 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Bankfield House Care Home

What types of Care is Bankfield House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bankfield House Care Home have?

There are 24 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Bankfield House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bankfield House Care Home to the centre of Stockport?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bankfield House Care Home to verify any information. View our terms and conditions. Bankfield House Care Home has an Enhanced Service - more info.