Laurel Bank

Knott Lane, Gee Cross, Hyde SK14 5HZ
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8.5 4 Reviews
  • Laurel Bank, Hyde
Laurel Bank in Hyde, Greater Manchester provides care and support for people in a welcoming home.

Trained staff give people the care they need in a social, friendly environment.

Care home residents are treated with dignity and respect.
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Care Provided by Laurel Bank

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1195 – £1245
  • Self-Funded Residential Dementia Care: £1195 – £1245
  • RESPITE Self-Funded Residential Care: £1195 – £1245
  • RESPITE Self-Funded Residential Dementia Care: £1195 – £1245
The price(s) shown are provided by the care home. Contact Laurel Bank for full pricing details and T&Cs.

Contact Laurel Bank to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Laurel Bank to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Laurel Bank Residential Care Home Ltd
  • Privately Owned

Person in Charge

  • Samantha Aherne (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (4)

Laurel Bank Reviews (4)

8.5

Laurel Bank has a Review Score of 8.5 (8.487) out of 10, based on 3 reviews in the last 2 years.
Over all time Laurel Bank has 4 reviews.

Overall Experience
  • 4
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  • 0
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Date Published
  • 4
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  • 1
  • 3
  • 1
Reviewer Connection to Laurel Bank
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from Katie H (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Laurel Bank is an amazing care home with exceptional care and a brilliant staff team.
My mum loved living at Laurel Bank and I will always be extremely grateful to everyone involved in her care whilst she lived there.
Staff are empathic, caring and supportive towards the residents but also family
members and visitors. The management are also great and are always around when you visit.
You can visibly see when visiting Laurel Bank that the staff team genuinely care about the residents and it's a lovely atmosphere.
Reply from Samantha Aherne, Registered Manager at Laurel BankThank you so much for the lovely review. It was an absolute pleasure to have been able to care for your Mum and she will be sadly missed by us all.
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Review from Deborah S (Daughter of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad had been in Laurel Bank for a few years now and we can't thank them enough for how well they've looked after him, we're always greeted with a smile and they really seem to care for the residents and there families. Communication is good and they are always welcoming. Any problems are dealt with
quickly and efficiently and we're forever grateful for there support
Reply from Samantha Aherne, Registered Manager at Laurel BankThank you so much for your review. It is always a pleasure to look after your Dad and to see you all.
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Review from Muriel B (Wife of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was taken into Laurel Bank when we could not fulfil his needs any longer at home.
Our apprehensions were soon dismissed after meeting the manager and team
My husband was transferred to the home by ambulance and settled into his room. Do not be fooled by the initial impression you get when
you walk in. The building is full of character and history with well proportioned en-suite rooms across a number of floors. There are numerous day rooms and a good sized dining area for those that can feed themselves.
The staff are a credit to the manager and owners, nothing is too much trouble no matter what time of day.
We spent a considerable amount of time visiting each day during the time my husband was there, we saw nothing but loving care for every individual just as though they were their own family.
When we were stuck in traffic trying to get to be with my husband at the end the wonderful staff sat with him until we arrived.
Overwhelming gratitude to all the staff
THANK YOU xxx
Reply from Samantha Aherne, Registered Manager at Laurel BankThank you for your wonderful review. It was an honour and a privilege to care for your husband, we will remember him fondly.
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Review from Gary M (Son of Resident) published on 18 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Laurel Bank Care Home may not be the most aesthetically appealing home but I can assure you the care is second to none. The staff from the manager right the way down through the team leaders, carers, kitchen staff, domestic staff and all the night staff (and any others I've missed) have been exceptional;
more than exceptional. Our experience of their care has been humbling. The respect they all showed to my dad before he passed away was astounding at all times; to my mum, me, my sisters and all the family too.


I genuinely cannot rate the staff at Laurel Bank highly enough. It's shameful that they like all in the care sector are so undervalued and underpaid.

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Current Review Score: 8.5 (8.487)

Overview of Review Score

The Review Score of 8.5 (8.487) out of 10 for Laurel Bank is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.943 for Laurel Bank is calculated as follows: ( (33 Excellents x 5) + (2 Goods x 4) ) ÷ 35 Ratings = 4.943
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.544 Points relating to the number of positive Reviews for Laurel Bank is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2. 3 Positive Reviews ÷ 10.2 = 0.294
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Sam

Sam Aherne

Job Title: Registered Manager

With over 20 years in care, Sam leads the Laurel Bank team with warmth, professionalism and deep compassion. She’s passionate about delivering person-centred care and supporting residents with complex needs. Sam is known for her hands-on approach and always being there for both residents and families when they need her most.

Frequently Asked Questions about Laurel Bank

What types of Care is Laurel Bank registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Laurel Bank have?

There are 43 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Laurel Bank?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Laurel Bank to the centre of Hyde?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Laurel Bank to verify any information. View our terms and conditions. Laurel Bank has an Enhanced Service - more info.