Peacehaven House

My father-in-law was only a resident at Peacehaven for seven weeks before he sadly passed away, but from the moment we first visited, all the staff were welcoming, professional, caring, and incredibly supportive.

They showed genuine compassion not only towards my father-in-law but also to us as his family during a very difficult time. The home is always clean, bright, and well-maintained, and friends and family were made to feel welcome to visit at any time.

There is a wide range of activities organised throughout the week, offering plenty of opportunities for residents to stay engaged and socialise. At the same time, there are peaceful spaces available, including a quiet lounge, conservatory, and beautiful gardens, where residents and visitors can relax.

The kindness, dignity, and care shown to my father-in-law and our family meant so much to us. Thank you simply doesn't seem enough to express our gratitude.

Mum has been a resident of Peacehaven since last May. The care she receives is second to none. Everyone is very approachable and friendly. There's is so much to take part in every day and trips out too. The gardens are beautiful with plenty of areas to sit in and enjoy the sun. Wouldn't want Mum to be anywhere else

Mum moved into Peacehaven in April 25. From her first day she has been treated with dignity and respect and made to feel part of the family. The staff are fantastic, they are so considerate and appreciative of individual needs. From what I experience, I get the feeling that the residents come first and I can't recommend the home highly enough.

My mum is so well cared for and couldn't be happier. It's so comforting to know that her every need is attended to.

The whole team are friendly and approachable and there are no restrictions on visiting times. The Home is absolutely spotless and there's an excellent amount of activities for all residents.

Thank you to everyone!

always a very positive experience no matter how things are health wise with my mother which has at times been very challenging for all the team at peacehaven .they are an incredible team ,nothing is too much trouble for them and i am always informed of any changes or issues to mums care .

My wife Gill has been in Peacehaven for nearly two years now suffering from Alzheimer's I cannot speak highly enough about the amazing care she has received since she's been there the staff from Lynne the manager down are totally dedicated to the care of the residents and the home itself along with the wonderful garden are being continually improved on I'm so grateful that Gill is here in the home where I know she's so well looked after many thanks Doug

My uncle is now a resident here. So glad that I could secure hiom his placement. He is well cared for and has everything he needs. A real pleasure to visit and see him content and happy. An excellent care home, staff and facilities. Thank you.

All at Peacehaven are very friendly, welcoming and professional. Always have time to talk, should there be any problem it is dealt with and I am informed immediately. The home is always clean with no unpleasant odours. I have every confidence with the team and cannot speak highly enough of them.

The good thing about visiting Peacehaven is the staff. Visits to an aging person can be difficult when the lack of communication from the person you are visiting make it hard and just being able to talk to the friendly staff who are always willing to talk and are always in good humour make the visits much easier. It means a lot to have such friendly staff and know my father is in good hands.

My husband came to Peacehaven two years ago as I could no longer look after him at home. From the start we have both been treated with kindness, respect, warmth and understanding. Peacehaven is such a special place and a real home from home. Everything about it is good, lovely rooms, very clean with lots of daily activities. The care he receives is excellent. At times his condition has deteriorated but staff have talked and listened to me and have helped to find what is right for him and he isnt always easy. I can not thank everyone enough, from management to the cleaners; it is a very happy, special place.

My dad has never wanted to try a hot chocolate in all his 95 years, but a member of the care team took him out in a wheelchair on a lovely day to a nearby cafe. The photo taken of him tucking into a whipped cream-topped hot chocolate and really enjoying it will be a special memory as he became housebound shortly after with Alzheimer's and no mobility. This care home do this kind of one-to-one kindness every day. My dad couldn't be more loved and cared for by all the staff.

My mother has been at Peacehaven for approximately 1 year. The staff are very friendly and provide excellent care. Whilst my mother does not have much of an appetite these days she does love Peacehaven's puddings. She has a lovely room overlooking the extensive gardens. The staff are very caring and all of the family agree that she could not be in a better place.

Feels like Peacehaven income is spent in the right places. Great, friendly, caring staff, specific needs of the residents funded, resource to support time away / outside of the home enabled.

The team have no concerns about family coming into the home whenever, always appearing caring and friendly. Easy to get to talk to senior staff when required. Any issues I have raised have been taken seriously and acted upon. Documentation of my Mum's health history has been good and allows for a good discussion if required.

Have given consideration to what could be done better, but can't really think of much.. perhaps spend money updating the building decor, as I think it could be a little stylish whilst still being practical, but I would not put this forward at the cost of staffing levels. I also know my Mum really enjoys days out, and so as many of these as possible would be great.

Peacehaven is simply a wonderful place. My mum has been a resident now for 2 years. The staff are brilliant and so kind and thoughtful, both in providing the care she needs and with the activities to keep everyone entertained. It really has a community feel and I am so pleased we were recommended to visit when choosing somewhere for mum.

We have entrusted our dearly loved aunt to be cared for by Peacehaven for 12 months now. We are continually delighted & hugely relieved at her care. All the staff are genuinely caring, kind, friendly & efficient. Nothing is too much trouble. We have got to know them & feel they are now part of our & our aunt's family. She is clean, sweetsmelling, tidy, hair dressed & well fed. Her spiritual needs are cared for & her religious beliefs accommodated - this is the most important thing in my aunt's life. She is now unable to operate her devices to zoom into her religious meetings so the staff now set her up so she doesn't miss out. The home is well staffed, clean, smells good & is a happy place to walk into - full of chatter, laughter with staff & residents. There are daily activities - morning, afternoon & evening. Staff are attuned to any illness & deal with it appropriately. It is a relief when hospital discharge her back to Peacehaven. Her care plan is adjusted to her increasing needs.