Peacehaven House, in Southport, is a charity-run residential care home, offering respite and long-term care for individuals aged 65 and over.
Peacehaven is more than just a place to live - it’s a vibrant, inclusive community where residents are encouraged to live life their way, supported by compassionate care and engaging daily routines.
Offering a choice of beautifully appointed lounges, each with its own unique character. Residents seeking calm reflection can unwind...
Care Provided by Peacehaven House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 55 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Peacehaven House for full pricing details and T&Cs.Contact Peacehaven House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
-
Local Authority - NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Peacehaven House
- Voluntary / Not for Profit Owned
Person in charge
- Lynne Nuttall (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2011
Room Information
- Single Rooms (55)
Visiting
- Visitors & friends are welcomed throughout the day at Peacehaven. Residents enjoy the company of familiar pets, so well-behaved dogs are invited to visit. Dogs should stay on a lead and be comfortable around others to maintain a calm, pleasant environment.
Parking
- Visitors will find multiple parking spaces at the front of Peacehaven House.
Peacehaven House Reviews (15)
Peacehaven House has a Review Score of 9.8 (9.802) out of 10, based on 15 reviews in the last 2 years.
Over all time Peacehaven House has 15 reviews.
My father-in-law was only a resident at Peacehaven for seven weeks before he sadly passed away, but from the moment we first visited, all the staff were welcoming, professional, caring, and incredibly supportive.
They showed genuine compassion not only towards my father-in-law but also to us as his family during a very difficult time. The home is always clean, bright, and well-maintained, and friends and family were made to feel welcome to visit at any time.
There is a wide range of activities organised throughout the week, offering plenty of opportunities for residents to stay engaged and socialise. At the same time, there are peaceful spaces available, including a quiet lounge, conservatory, and beautiful gardens, where residents and visitors can relax.
The kindness, dignity, and care shown to my father-in-law and our family meant so much to us. Thank you simply doesn't seem enough to express our gratitude.
Your feedback will be shared with the whole team, who will be deeply touched by your appreciation.
Mum has been a resident of Peacehaven since last May. The care she receives is second to none. Everyone is very approachable and friendly. There's is so much to take part in every day and trips out too. The gardens are beautiful with plenty of areas to sit in and enjoy the sun. Wouldn't want Mum to be anywhere else
Thank you C for your lovely review. Your kind comments about our team are greatly appreciated and will be shared with everyone at Peacehaven. We are so very lucky with our beautiful gardens & each and everyone of our staff members who make Peacehaven the home it is.
Mum moved into Peacehaven in April 25. From her first day she has been treated with dignity and respect and made to feel part of the family. The staff are fantastic, they are so considerate and appreciative of individual needs. From what I experience, I get the feeling that the residents come first and I can't recommend the home highly enough.
Thank you so much for S for taking the time to share your kind feedback. :) We are delighted to hear that mum has felt welcomed, respected and part of the Peacehaven family since moving in. We work hard to ensure every resident is treated with dignity & their individual needs are understood, so...
My mum is so well cared for and couldn't be happier. It's so comforting to know that her every need is attended to.
The whole team are friendly and approachable and there are no restrictions on visiting times. The Home is absolutely spotless and there's an excellent amount of activities for all residents.
Thank you to everyone!
Our team take great pride in creating a welcoming environment, so it's wonderful to know that their friendliness shine through. We're also...
always a very positive experience no matter how things are health wise with my mother which has at times been very challenging for all the team at peacehaven .they are an incredible team ,nothing is too much trouble for them and i am always informed of any changes or issues to mums care .
Thank you so much for taking the time to share your thoughts. They mean a great deal to all of us here at Peacehaven. It's fantastic to hear that you feel informed and reassured about her care - this lets us know we're delivering the standard we strive for. We will continue to do all we can to ensure she feels safe, comfortable and well supported. :)
My wife Gill has been in Peacehaven for nearly two years now suffering from Alzheimer's I cannot speak highly enough about the amazing care she has received since she's been there the staff from Lynne the manager down are totally dedicated to the care of the residents and the home itself along with the wonderful garden are being continually improved on I'm so grateful that Gill is here in the home where I know she's so well looked after many thanks Doug
Thank you so much for taking the time to share such kind words - they truly mean the world to all of us here at Peacehaven. It's wonderful to hear that you're happy with the care and support G receives. We feel very lucky to have G as part of our Peacehaven family and it's a real pleasure to support such a lovely lady. :)
My uncle is now a resident here. So glad that I could secure hiom his placement. He is well cared for and has everything he needs. A real pleasure to visit and see him content and happy. An excellent care home, staff and facilities. Thank you.
Thank you for your kind review :) We are happy to know your uncle feels contented - it means a lot to us to know that he feels well cared for. It's always a pleasure to see families enjoying their visits :)
All at Peacehaven are very friendly, welcoming and professional. Always have time to talk, should there be any problem it is dealt with and I am informed immediately. The home is always clean with no unpleasant odours. I have every confidence with the team and cannot speak highly enough of them.
Thank you so much. We truly appreciate you taking the time to share your experience. Our team takes great pride in creating a friendly and welcoming atmosphere while maintaining the highest standards of care & cleanliness. It means a great deal to know you have confidence in us - your trust and support are what make Peacehaven feel like a home for everyone here.
The good thing about visiting Peacehaven is the staff. Visits to an aging person can be difficult when the lack of communication from the person you are visiting make it hard and just being able to talk to the friendly staff who are always willing to talk and are always in good humour make the visits much easier. It means a lot to have such friendly staff and know my father is in good hands.
Thank you so much for your kind words. We understand that visits can sometimes be emotional, and we're so pleased to hear that the Peacehaven Team help make the experience a little easier. It does mean such a lot to for us to know that you feel your father is in good hands - our staff truly value the relationships they build with residents and families alike.
My husband came to Peacehaven two years ago as I could no longer look after him at home. From the start we have both been treated with kindness, respect, warmth and understanding. Peacehaven is such a special place and a real home from home. Everything about it is good, lovely rooms, very clean with lots of daily activities. The care he receives is excellent. At times his condition has deteriorated but staff have talked and listened to me and have helped to find what is right for him and he isnt always easy. I can not thank everyone enough, from management to the cleaners; it is a very happy, special place.
Thank you so much for sharing your kind words, J. It means a great deal to the whole team to hear how valued you both feel. We are so pleased that your husband feels at home with us and that we can support him. Your thoughtful recognition of all our staff is truly appreciated. Knowing he is loved and well cared for is exactly what we hope for every day at Peacehaven. :)
My dad has never wanted to try a hot chocolate in all his 95 years, but a member of the care team took him out in a wheelchair on a lovely day to a nearby cafe. The photo taken of him tucking into a whipped cream-topped hot chocolate and really enjoying it will be a special memory as he became housebound shortly after with Alzheimer's and no mobility. This care home do this kind of one-to-one kindness every day. My dad couldn't be more loved and cared for by all the staff.
Our team takes great pride in providing one-to-one care and creating meaningful moments for our residents every day. We are honoured to care for such a gentleman.
My mother has been at Peacehaven for approximately 1 year. The staff are very friendly and provide excellent care. Whilst my mother does not have much of an appetite these days she does love Peacehaven's puddings. She has a lovely room overlooking the extensive gardens. The staff are very caring and all of the family agree that she could not be in a better place.
We're thrilled to hear that your mum is happy in her room & enjoying the gardens and puddings! Our team takes great pride in providing compassionate care, and it's wonderful to know the whole family feels she couldn't be in a better place.
Your kind words are very much appreciated by all of us at Peacehaven.
Feels like Peacehaven income is spent in the right places. Great, friendly, caring staff, specific needs of the residents funded, resource to support time away / outside of the home enabled.
The team have no concerns about family coming into the home whenever, always appearing caring and friendly. Easy to get to talk to senior staff when required. Any issues I have raised have been taken seriously and acted upon. Documentation of my Mum's health history has been good and allows for a good discussion if required.
Have given consideration to what could be done better, but can't really think of much.. perhaps spend money updating the building decor, as I think it could be a little stylish whilst still being practical, but I would not put this forward at the cost of staffing levels. I also know my Mum really enjoys days out, and so as many of these as possible would be great.
Thank you so much for taking the time to share your feedback H. We are delighted to hear that you feel our staff provide caring, friendly support & your mum's needs are being well met. We greatly value your comments regarding building decor and days out - your suggestions are noted. :)
Peacehaven is simply a wonderful place. My mum has been a resident now for 2 years. The staff are brilliant and so kind and thoughtful, both in providing the care she needs and with the activities to keep everyone entertained. It really has a community feel and I am so pleased we were recommended to visit when choosing somewhere for mum.
Thank you for letting us care for your mum D - she's such a happy member of the Peacehaven family :)
We have entrusted our dearly loved aunt to be cared for by Peacehaven for 12 months now. We are continually delighted & hugely relieved at her care. All the staff are genuinely caring, kind, friendly & efficient. Nothing is too much trouble. We have got to know them & feel they are now part of our & our aunt's family. She is clean, sweetsmelling, tidy, hair dressed & well fed. Her spiritual needs are cared for & her religious beliefs accommodated - this is the most important thing in my aunt's life. She is now unable to operate her devices to zoom into her religious meetings so the staff now set her up so she doesn't miss out. The home is well staffed, clean, smells good & is a happy place to walk into - full of chatter, laughter with staff & residents. There are daily activities - morning, afternoon & evening. Staff are attuned to any illness & deal with it appropriately. It is a relief when hospital discharge her back to Peacehaven. Her care plan is adjusted to her increasing needs.
J, thank you so much for entrusting Auntie J to our care. She is an absolute pleasure to look after and has very quickly become part of our Peacehaven family. :)
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 August 2019Good
- Caring Good
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Peacehaven House .
Awards / Recognitions (0)
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Meet the Team (3)
Since joining Peacehaven in 1999, Lynne has been a central figure in the home’s continued growth & stability. Starting her career in the accounts department, she has gained invaluable insight into every aspect of the home's day-to-day operations. Her dedication, work ethic, and natural leadership have led her to become the manager of a devoted team, spanning the kitchen, care staff, domestic services, health & safety and administration.
Lynne takes immense pride in her role and carries her responsibilities with care and integrity. She is deeply passionate about creating a safe, supportive and welcoming environment for every resident aged 65 and over who calls Peacehaven home. Her hands-on approach and strong relationships with both staff and residents reflect her belief that a successful care home is built on trust, compassion and teamwork.
A natural problem solver, Lynne brings calm clarity and practical thinking to every challenge, making her a natural leader and trusted partner to the Board of Trustees. Together, they work to uphold the values of Peacehaven and ensure the charity continues to provide exceptional care— not just for today, but for the future of those we serve.
Charlotte plays a vital role within Peacehaven, as the Care Lead, she takes on responsibility for ensuring that every aspect of care delivered within the home is responsive to each resident’s individual needs.
With a deep understanding of the unique challenges faced by older adults, Charlotte is committed to providing personalised, compassionate and consistent support to all residents. Her approach centres on dignity & respect — ensuring that care is not only delivered professionally but with genuine warmth.
Charlotte works closely with her team to assess, plan and regularly review each resident’s care, making sure it evolves as their needs change. Whether supporting daily routines or responding to more complex health requirements, she ensures every resident at Peacehaven receives the right care, at the right time.
Her dedication and hands-on approach set the standard for excellence in care at Peacehaven. Charlotte's reassuring presence is a source of confidence and comfort for families, staff and most importantly, those who call Peacehaven home.
A relative newcomer to Peacehaven House, John has quickly become an integral part of the team. He is responsible for ensuring that Peacehaven remains fully compliant with all policies, procedures and regulations set out by the Care Quality Commission (CQC), the body that governs and inspects care homes across the UK.
John brings a meticulous eye for detail and a strong commitment to upholding the highest standards in care. He works across all departments to make sure that every aspect of our service not only meets, but exceeds the expectations of residents, families and regulatory bodies.
His exceptional communication skills make him a natural at building strong relationships with staff, residents and external clinical partners. Whether he's conducting internal audits, updating policies, or supporting teams through inspections, John’s clear and collaborative approach ensures everyone is informed, prepared and confident in the quality of care we provide.
John’s presence reinforces Peacehaven’s commitment to transparency, accountability and continuous improvement – all in the service of providing the safest, most responsive care possible.
Frequently Asked Questions about Peacehaven House
What types of Care is Peacehaven House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Peacehaven House have?
There are 55 Single Rooms.
What are the Facilities & Services at Peacehaven House ?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Peacehaven House to the centre of Southport?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
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