Birkdale Village Care Home

20 Crescent Road, Birkdale, Southport PR8 4SR
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8.6 9 Reviews
  • Birkdale Village Care Home, Southport
Birkdale Village Care Home is a small, intimate residential home situated in the leafy and peaceful suburb of Birkdale, Southport. With just 20 beds, the home offers something increasingly rare in residential care - a genuinely personal experience where every resident is known, valued and cared for as an individual.

Having served the local community for over 25 years, the home brings a warmth and familiarity that larger settings simply cannot replicate. The surroundings are beautiful, with well-maintained gardens providing residents with a calm and private outdoor space to enjoy. The home is located just one mile from Southport town centre and within easy reach of the coast, with transport to local destinations readily arranged.
The dedicated team places great importance on dignity, choice and emotional wellbeing. Families are always made to feel welcome, with an open-door policy reflecting the home's belief that staying connected to loved ones is central to a resident's happiness.

Life at Birkdale Village is active and fulfilling. Regular activities, social events and day trips to nearby attractions are organised throughout the year. Freshly prepared meals are served daily with variety and nutrition in mind, always reflecting individual tastes and dietary needs.

For families seeking a safe, warm and attentive home for a loved one, Birkdale Village Care Home provides the kind of close-knit, compassionate care that makes a real difference every day.
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Care Provided by Birkdale Village Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £850
The price(s) shown are provided by the care home. Contact Birkdale Village Care Home for full pricing details and T&Cs.

Contact Birkdale Village Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Birkdale Village Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • SBS Services Ltd
  • Privately Owned

Person in Charge

  • Andrea Tomkins (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (20)

Birkdale Village Care Home Reviews (9)

8.6

Birkdale Village Care Home has a Review Score of 8.6 (8.583) out of 10, based on 2 reviews in the last 2 years.
Over all time Birkdale Village Care Home has 9 reviews.

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Reviewer Connection to Birkdale Village Care Home
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Total of 9, showing 1-9
Review from Sue H (Daughter of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently chose this care home for our dad, and we couldn't be happier with the decision. From the very beginning, he settled in incredibly quickly, which gave us all great peace of mind.
The staff are truly outstanding, kind and attentive, and always willing to go the extra mile. Nothing ever seems
too much trouble, and they treat residents with genuine care and respect.
The meals are excellent, and there's a well-structured daily routine that provides both consistency and comfort. Most importantly, we've seen a real positive change in dad as he has more independence and confidence, which means everything to us.
We're so grateful to have found such a warm, supportive environment for him. Highly recommended.
Reply from Sam B, Director at Birkdale Village Care HomeThank you so much for your lovely review. We're delighted to hear your dad has settled in so well and that you've seen such a positive change in him. It means a great deal to our whole team to know families feel reassured and supported.
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Review from C B (Daughter of Resident) published on 20 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was discharged to the home from hospital at the end of April 2025, there was activity going on in the lounge and she joined in. I could see that she would be happy and settle in. Staff greet you with a friendly smile and you can feel the homely atmosphere as you enter. It's a year since mum came
to the home and she's happy here. I can't praise all the staff enough for what they do. I would highly recommend Birkdale Village Care Home.
Reply from Sam, Director at Birkdale Village Care HomeThank you so much, it truly means a lot to read this.
Your mum has become a much-loved part of the Birkdale Village family, and the team will be over the moon to hear your kind words. Knowing she's happy and settled is exactly what we all work towards every day.
Thank you for trusting us with her care, and for taking the time to share your experience. It genuinely lifts the whole team.
With warmest regards
Birkdale Village Care Home Team
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Review from Peter L (Husband of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a difficult time during the Covid-19 lockdown, when great efforts were made to maintain access and essential care, things are returning t their previous high standard. Participation in activities is dependent on how many residents remain in there, either for health reasons or personal choices.
This is also dependent on the ability and availability to participate.
Reply from Vasanthi Balashundaram, Director at Birkdale Village Care HomeThank you for your feedback and for taking the time to share your experience of our home.
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Review from Angela A (Daughter of Resident) published on 15 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff enough for the kindness they showed to our mum and all of my family, especially two of the carers, they were both fantastic and mum loved them both, nothing was ever too much for them and we could visit 24/7, myself and my family will be eternally grateful for the caring support
we all got, mum was only there for a short while but she loved it, sadly she has passed away now, but knowing how happy she was means an awful lot to us all. I would highly recommend Birkdale Village Care Home to anybody. Keep up the good work and many thanks to you all xx
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Review from Caroline (Daughter of Resident) published on 2 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum became a resident at Birkdale Village Care Home in June this year and I can honestly say that without doubt, the manager and his staff are the friendliest, warmest, most welcoming, compassionate and obliging team I've ever come across. Nothing is too much trouble. Given this transition took
place during the height of a pandemic and faced with very challenging circumstances, the staff dedicated a lot of one to one time, care and dedication to settle mum in. She has just celebrated her 96th birthday there and was made a real fuss of which was wonderful to hear as I couldn't celebrate with her this year. The home has worked exceptionally hard in creating a safe and healthy environment for both staff and residents alike alongside government guidelines and they have maintained a 100% Covid 19 free status which is very reassuring to hear. I highly recommend this care home.
Reply from Vasanthi Balasundaram, Director at Birkdale Village Care HomeThank you, for the lovely comments, it is great to see that the efforts that staff put in are noticed. I am pleased your mum had a wonderful birthday. I will pass these on to the staff.
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Review from S G (Daughter of Resident) published on 27 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 92-year-old mother became a resident in the Birkdale Village Care Home one week before lockdown in March 2020. It has become increasingly distressing for us all prior to that point due to my mother's frailty and her escalating anxiety levels when left alone for any period of time.
The team at the
home could not have been more approachable, understanding, friendly and open, and have continued to exhibit empathy, patience and care to such an exceptional extent that my husband and I are unable to praise them enough.
The home is relatively small, converted from what would have originally been a domestic house, which for my mother and us is a major plus. Residents are not simply numbers but are members of a family. Emphasis should be placed on the word 'home'. One dictionary definitions; 'the place where a person feels they belong'. The description sums up my family's opinion of this care home.
My mother settled in well, and throughout these past fraught months has established a routine that suits her, relieving her of many of those fears and anxieties that had beset her love the past few years.
Reply from Vasanthi Balashundaram, Director at Birkdale Village Care HomeWe really appreciate you completing this wonderful review. It is lovely to read your positive comments on the care and support received by your mother. Our staff take great care and respect when providing support for all our residents and their loved ones. And we are particularly proud of the incredible work they do each and every day while we work through COVID-19.
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Review from J P (Daughter of Resident) published on 25 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has resided in Birkdale Village Care Home for nearly 4 years. She has dementia and multiple physical problems. The culture of the home is most kind and caring. The staff are always calm, attentive and patient. Mums room is always cleaned on a daily basis and my mother in spite of her cognitive
problems always tells me how kind the staff are to her. She is seen by the doctor whenever she has a problem and I am kept informed of all changes in her condition, GP visits etc. The manager is always attentive and diligent. The manager of the home and activities organiser are constant and appropriate for the residents.
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Review from Paula W (Daughter of Resident) published on 30 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Shandon House is very homely and welcoming. The property is well maintained by the 'handymen' and cleaner. However, all staff have a positive impact on the daily maintenance tasks. The manager and her staff provide an excellent level of care. They are professional whilst remaining friendly. There is
always a good staff presence when we visit (most days0. The staff are proactive in communicating the care plans and needs of the residents. The staff listen to any concerns I may have and act appropriately for best outcomes. Just to end, the residential home provides more than just a place for old people.
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Review from Maria B (Daughter of Resident) published on 29 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum became a resident in May '17 and the staff have made her feel at home and comfortable in her new surroundings. They always keep you well informed of any concerns which reassure you that your loved one is being cared for. We have called at different times of the day and always made to feel welcome.
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Current Review Score: 8.6 (8.583)

Overview of Review Score

The Review Score of 8.6 (8.583) out of 10 for Birkdale Village Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for Birkdale Village Care Home is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.625 Points relating to the number of positive Reviews for Birkdale Village Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 2 Positive Reviews ÷ 4 = 0.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jul 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Birkdale Village Care Home

What types of Care is Birkdale Village Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Birkdale Village Care Home have?

There are 20 Single Rooms.

What are the Facilities & Services at Birkdale Village Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Birkdale Village Care Home to the centre of Southport?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birkdale Village Care Home to verify any information. View our terms and conditions. Birkdale Village Care Home has an Enhanced Service - more info.