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Having served the local community for over 25 years, the home brings a warmth and familiarity that larger settings simply cannot...
Care Provided by Birkdale Village Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Birkdale Village Care Home for full pricing details and T&Cs.
Contact Birkdale Village Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- SBS Services Ltd
- Private Owned
Person in charge
- Andrea Tomkins (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (20)
Birkdale Village Care Home Reviews (11)
Birkdale Village Care Home has a Review Score of 9.2 (9.229) out of 10, based on 4 reviews in the last 2 years.
Over all time Birkdale Village Care Home has 11 reviews.
Staff caring
Look after residents and visitors
Communicate well with visitors
Food well presented and looks appetising
Appear to understand medical needs of residents
More stimulation or entertainment would be ideal but understand resources limited
Thank you for your kind and thoughtful comments. We're so pleased you've noticed our caring staff, good communication and the effort that goes into our food. We completely take on board your point about more stimulation and entertainment, and it's something we're always looking to build on. Thank you for taking the time to share your feedback.
My uncle has been resident here for several years and I visit weekly. The staff are extremely kind and helpful and I'm confident that he is well looked after. They go above and beyond to help him with external appointments and other medical needs he has. It's a very friendly and welcoming environment and always a pleasure to visit.
Thank you so much for your lovely words. After several years with us, it truly means a lot to know your uncle feels so well looked after. We'll continue doing our very best for him, and comments like yours really do mean the world to the team. We always look forward to your weekly visits. Thank you again!
The staff are truly outstanding, kind and attentive, and always willing to go the extra mile. Nothing ever seems too much trouble, and they treat residents with genuine care and respect.
The meals are excellent, and there's a well-structured daily routine that provides both consistency and comfort. Most importantly, we've seen a real positive change in dad as he has more independence and confidence, which means everything to us.
We're so grateful to have found such a warm, supportive environment for him. Highly recommended.
Thank you so much for your lovely review. We're delighted to hear your dad has settled in so well and that you've seen such a positive change in him. It means a great deal to our whole team to know families feel reassured and supported.
Mum was discharged to the home from hospital at the end of April 2025, there was activity going on in the lounge and she joined in. I could see that she would be happy and settle in. Staff greet you with a friendly smile and you can feel the homely atmosphere as you enter. It's a year since mum came to the home and she's happy here. I can't praise all the staff enough for what they do. I would highly recommend Birkdale Village Care Home.
Your mum has become a much-loved part of the Birkdale Village family, and the team will be over the moon to hear your kind words. Knowing she's happy and settled is exactly what we all work towards every day.
Thank you for trusting us with...
After a difficult time during the Covid-19 lockdown, when great efforts were made to maintain access and essential care, things are returning t their previous high standard. Participation in activities is dependent on how many residents remain in there, either for health reasons or personal choices. This is also dependent on the ability and availability to participate.
Thank you for your feedback and for taking the time to share your experience of our home.
I cannot thank the staff enough for the kindness they showed to our mum and all of my family, especially two of the carers, they were both fantastic and mum loved them both, nothing was ever too much for them and we could visit 24/7, myself and my family will be eternally grateful for the caring support we all got, mum was only there for a short while but she loved it, sadly she has passed away now, but knowing how happy she was means an awful lot to us all. I would highly recommend Birkdale Village Care Home to anybody. Keep up the good work and many thanks to you all xx
My mum became a resident at Birkdale Village Care Home in June this year and I can honestly say that without doubt, the manager and his staff are the friendliest, warmest, most welcoming, compassionate and obliging team I've ever come across. Nothing is too much trouble. Given this transition took place during the height of a pandemic and faced with very challenging circumstances, the staff dedicated a lot of one to one time, care and dedication to settle mum in. She has just celebrated her 96th birthday there and was made a real fuss of which was wonderful to hear as I couldn't celebrate with her this year. The home has worked exceptionally hard in creating a safe and healthy environment for both staff and residents alike alongside government guidelines and they have maintained a 100% Covid 19 free status which is very reassuring to hear. I highly recommend this care home.
Thank you, for the lovely comments, it is great to see that the efforts that staff put in are noticed. I am pleased your mum had a wonderful birthday. I will pass these on to the staff.
The team at the home could not have been more approachable, understanding, friendly and open, and have continued to exhibit empathy, patience and care to such an exceptional extent that my husband and I are unable to praise them enough.
The home is relatively small, converted from what would have originally been a domestic house, which for my mother and us is a major plus. Residents are not simply numbers but are members of a family. Emphasis should be placed on the word 'home'. One dictionary definitions; 'the place where a person feels they belong'. The description sums up my family's opinion of this care home.
My mother settled in well, and throughout these past fraught months has established a routine that suits her, relieving her of many of those fears and anxieties that had beset her love the past few years.
We really appreciate you completing this wonderful review. It is lovely to read your positive comments on the care and support received by your mother. Our staff take great care and respect when providing support for all our residents and their loved ones. And we are particularly proud of the incredible work they do each and every day while we work through COVID-19.
My mother has resided in Birkdale Village Care Home for nearly 4 years. She has dementia and multiple physical problems. The culture of the home is most kind and caring. The staff are always calm, attentive and patient. Mums room is always cleaned on a daily basis and my mother in spite of her cognitive problems always tells me how kind the staff are to her. She is seen by the doctor whenever she has a problem and I am kept informed of all changes in her condition, GP visits etc. The manager is always attentive and diligent. The manager of the home and activities organiser are constant and appropriate for the residents.
Shandon House is very homely and welcoming. The property is well maintained by the 'handymen' and cleaner. However, all staff have a positive impact on the daily maintenance tasks. The manager and her staff provide an excellent level of care. They are professional whilst remaining friendly. There is always a good staff presence when we visit (most days0. The staff are proactive in communicating the care plans and needs of the residents. The staff listen to any concerns I may have and act appropriately for best outcomes. Just to end, the residential home provides more than just a place for old people.
My mum became a resident in May '17 and the staff have made her feel at home and comfortable in her new surroundings. They always keep you well informed of any concerns which reassure you that your loved one is being cared for. We have called at different times of the day and always made to feel welcome.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 July 2021Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Birkdale Village Care Home.
There are no upcoming events for Birkdale Village Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Birkdale Village Care Home.
Accreditations
There are no accreditations posted yet for Birkdale Village Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Birkdale Village Care Home
What types of Care is Birkdale Village Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Birkdale Village Care Home have?
There are 20 Single Rooms.
What are the Facilities & Services at Birkdale Village Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Birkdale Village Care Home to the centre of Southport?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birkdale Village Care Home to verify any information. View our terms and conditions. Birkdale Village Care Home has an Enhanced Service -more info.