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Sylvan House EMI Residential Home

2/4 Moss Grove, Prenton, Birkenhead, Merseyside CH42 9LD
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Sylvan House EMI Residential Home, Birkenhead
Sylvan House EMI Residential Home, Birkenhead
Sylvan House EMI Residential Home, Birkenhead

Sylvan House EMI Residential Home in Wirral, Birkenhead offers care for people over the age of 52 as well as those with dementia.

Staff give person-centred care and treat residents with dignity and respect. They have time to interact with the residents and socialise with them and there is a low staff turnover.

Residents can choose from a nutritious range of meals and the cook will cater to their tastes and preferences.

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Care Provided by Sylvan House EMI Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£764 - £825£825
Residential Dementia Care£886 - £950£886 - £950

Contact Sylvan House EMI Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Prime Care (UK) Ltd
  • Private Owned

Person in charge

  • Helen Duncan (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 52+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (2)

Visiting

  • Sylvan Home welcomes visiting at any time, there are no restrictions in place.

Parking

  • Sylvan House has parking spaces available to the front of the home.

Sylvan House EMI Residential Home Reviews (10)

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9.1

Sylvan House EMI Residential Home has a Review Score of 9.1 (9.133) out of 10, based on 6 reviews in the last 2 years. Over all time Sylvan House EMI Residential Home has 10 reviews.

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Showing 10 reviews matching selected criteria
Review from David C (Son of Resident) published on 2 October 2026 Submitted via Website•
Overall Experience
Review from D M (Relative of Resident) published on 7 August 2025 Submitted via Postal Review Card•
Overall Experience
Review from J G (Resident / Service User) published on 9 June 2025 Submitted via Postal Review Card•
Overall Experience
Review from Lawrence G (Resident / Service User) published on 9 June 2025 Submitted via Postal Review Card•
Overall Experience
Review from R S (Resident / Service User) published on 3 June 2025 Submitted via Postal Review Card•
Overall Experience
Review from M L (Resident / Service User) published on 3 June 2025 Submitted via Postal Review Card•
Overall Experience
Review from Beverley E (Daughter of Resident) published on 28 June 2023 Submitted via Postal Review Card•
Overall Experience
Review from Suzanne F (Niece of Resident) published on 27 January 2023 Submitted via Postal Review Card•
Overall Experience
Review from Paula G (Daughter of Resident) published on 28 June 2021 Submitted via Website•
Overall Experience
Review from Linda D (Resident / Service User) published on 29 March 2019 Submitted via Postal Review Card•
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 December 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Sylvan House EMI Residential Home.

Upcoming Events

There are no upcoming events for Sylvan House EMI Residential Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Sylvan House EMI Residential Home.

Accreditations

There are no accreditations posted yet for Sylvan House EMI Residential Home.

Meet the Team (1)

Tracy Cromwell
Tracy CromwellJob Title Team LeaderJoined 2010

Frequently Asked Questions about Sylvan House EMI Residential Home

How much does Sylvan House EMI Residential Home cost?

The care home lists weekly fees per person between £764 and £825 for residential care (respite of £825) and between £886 and £950 for residential dementia care (respite between £886 and £950). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).

What types of Care is Sylvan House EMI Residential Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sylvan House EMI Residential Home have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Sylvan House EMI Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Sylvan House EMI Residential Home to the centre of Birkenhead?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sylvan House EMI Residential Home to verify any information. View our terms and conditions. Sylvan House EMI Residential Home has an Enhanced Service -what an Enhanced Service includes.