The Brambles Rest Home

The building is quite basic but Dad hardly wanted to leave his room so it was fine for him.

Thank you for my care at a time when I was in a lot of pain. Every member of staff was brilliant. It was a nice experience.

All the staff are wonderful. Went above and beyond with the care of my father. Activities were great. The entertainment singer superb. We felt like one of the family. My mum and me will miss you all but will come back and see you again. Take care everyone. The room and facilities were brilliant. Muneer has been very helpful and wonderful. Top class everybody.

The Brambles Care Home took great care of our mother especially as her health declined. She was always grateful of her care and attention as were we. Staff were very attentive given limited resource on occasions.

The Brambles has provided mum with excellent care. Mum has settled in really well, entirely due to the caring environment and staff who are are extremely kind and thoughtful providing regular updates on how she is doing. The manager is kind and thoughtful and very approachable with it being clear that the best interests of residents is paramount. The finance staff are very approachable and answer any questions I may have. Certainly the Brambles was the best decision taken regarding the care of mum.

Do not have any major problems with the care of my wife. Thanks to all the staff.

We are so pleased we chose The Brambles to look after my wife who has Mixed Dementia.

I visit my wife each day. Fortunately she is happy at The Brambles and enjoys all her meals, always home-made food. Her medication is well taken care of and staff are vigilant in all medical care aspects (she was recently taken to hospital after a lump was detected in her breast, fortunately just a cyst which was easily drained). She cannot walk so is wheel-chair bound, but on fine days I take her out into the garden, or push her back to visit our house nearby or to a local park. Today a small group of us (4 residents, 3 in wheelchairs, plus staff and myself) visited a nearby village tea shop obviously beneficial for and enjoyed by all. Other activities and entertainments are also arranged by activities staff.

I don't often write reviews, this being the exception. Brambles was always welcoming. Staff very caring, considerate and treated Mum with respect and dignity. It is a clean home and does not have that 'old person's home' aroma. The food was well-prepared, plentiful and wholesome. We were kept up to date with Mum's condition on a regular basis and safeguarding was paramount. Her room was homely with its own ensuite and always tidy. We would not hesitate to recommend The Brambles Care Home.

I found the care home clean, and the staff were courteous, engaging and ready to support. From the door, they directed me to an appropriate place to sit and we discussed extensively about the residents and the needs, and this gave me ample information already. They supplied all the administrative and clinical information about the resident, and the medications chart. The resident appeared well looked after, and reflected this in my assessment also. That was helpful and the resident also happily contributed to this in my questioning. I see that the home is well-staffed and well-managed and that offers quality support in the manner of approach and this is well suitable for the resident's healthy living.

Very good staff. The manager who is also very good does every request he is asked to do. Excellent food and caring staff.

Our experience of The Brambles Rest Home is overall excellent. The staff are always very friendly and helpful with a pleasant welcoming atmosphere at all times. Any issues are promptly dealt with by either the carers or management team.

My brother has settled in very well at The Brambles. We are very happy with the care he is given. The staff are very pleasant and helpful.

Lovely care home. Very clean. Management is always very helpful with any problems, paperwork etc. Carers are always pleasant and courteous. Lovely peaceful setting and lovely outside space.

I was concerned about putting my mum into a care home, and she has absolutely blossomed, chatting with all the staff and other residents. Her bed is always tidy, and the food suits her to bits. A big thank you to two particular staff members and to all the other staff who manage her care, it's been so well handled.

My father lived in The Brambles Rest Home for eleven months and was happy and settled there. I appreciated the fact that you could visit the home at any time you wanted and this also gave me confidence in how the residents were being treated, as staff couldn't 'put on a show' for visitors. I feel there has been an improvement in the running of the home since a change of management a few months ago, the young deputy manager being particularly impressive. When Dad became critically ill, they looked after him so well and supported me during Dad's end-of-life process. In the early months of Dad's stay, I had a few issues but the management listened to my concerns and for the most part, they were resolved. The Brambles is not the swishest of care homes but the staff are caring and respectful and that is the most important criteria for me. Thank you to all involved in Dad's care, your kindness, patience and respectful treatment of him was a great comfort to me. Keep up the good work!

I can't thank the staff at The Brambles Rest Home enough, they went above and beyond to look after my mum. My mum went to Brambles in January 2023 with dementia, she was 90, from the first day she went in I knew I had no worries about her care, the staff treated her with dignity and respect, the staff always informed me if there was any change in Mum. Mum had her 91st birthday, the staff were amazing, a lovely cake was made for Mum with everyone singing Happy Birthday, Mum loved it. Mum became ill in November and had to go hospital, I was told she only had a few days, The Brambles let me take Mum back to the home where I spent five days with Mum before she passed away. The staff were amazing and not only looked after Mum but also helped me get through the last few days with Mum, I can't thank you enough for what you did for my mum.

Overall, I highly recommend The Brambles Rest Home at New Longton

Mum has only been at The Brambles Rest Home for a short time but she has been shown exceptional kindness and individual care by all the staff. It was a difficult decision to move Mum to a home, in awful circumstances, but The Brambles team have done everything possible to ease the transition and make Mum and us feel welcome.

The Brambles is situated in a quiet, rural location in pleasant grounds. Access and parking is good. It is a fairly modern home with purpose-designed facilities. The management and staff are kind, caring people who take good care of the residents in a dignified and respectful way. Visitors/relatives are made to feel very welcome. All food is prepared on the premises to a high standard. The home has a five-star hygiene rating. It is the best and most pleasant home I have visited.