The Brambles Rest Home

Mum has dementia and has been living at The Brambles for about three months now. I (and my siblings and wider family) are very happy with the care Mum is receiving. The management and carers treat Mum with kindness and care and clearly want her to be comfortable, happy and safe. I am very happy that Mum is where she is and recommend The Brambles Rest Home, without reservation.

My mother was cared for by the team at The Brambles from August - October 2022. She was well looked after at what was a difficult time for Mum. We as a family, would like to thank the management and staff for Mum's day-to-day care.

The home is lovely and bright and comfortable, set in lovely countryside. The staff are very friendly and helpful. My mother's room has an ensuite, so that was very important for me in picking a home for her; if it felt comfortable for me on the first visit, then it would be comfortable for my mother. She is very happy there and says that the food is really good and plenty of it. Went to a tea dance there, which she and myself enjoyed. Would definitely recommend it.

Excellent care home, my father and family are always made welcome. We have been kept informed of his progress by the caring friendly staff. The rooms are ensuite and comfortable. Thank you to the home manager for providing support to myself. Thank you to all the team for the excellent care shown to my father. Keep up the good care you provide.

The Brambles Rest Home really is a special place. Every member of the team (management and staff) has been lovely and welcoming and really does care about Mum’s wellbeing. Mum has Alzheimer’s and the care and attention that has been given to Mum and the family has been very reassuring and comforting, as it was a very difficult decision to move Mum into a care home. The Brambles Rest Home is so homely and has a fabulous big lounge overlooking a beautiful lawn. All the meals are home-cooked and they have a lovely little community. Thanks to everyone for being so kind and caring and we are truly grateful for the excellent care every one of you gives to our Mum. Many thanks from all the family.

My parents spent a week’s respite at The Brambles Rest Home and received excellent care and support from all the staff and management team. They thoroughly enjoyed the company of other residents at meal times and have come home feeling like they’ve had a lovely break. We have been able to relax knowing that both Mum and Dad were receiving the very best care. The Brambles provides a varied meal plan which both my parents enjoyed and the staff are very attentive to the resident's needs. Would definitely recommend and we will be booking more respite care in the future. Thank you to the manager and all staff.

My mother entered the home in the latter part of 2021 and stayed until she passed away in April 2022, aged 101 years. Throughout this period, she received excellent care. In particular, during the last weeks of her life, the care staff and management did all they could to make her comfortable. Carers often altered or amended shifts to sit with her, indicating that there was real, as opposed to token displays of care. When she passed away, my husband and I were treated with care and respect by both management and staff. A comforting experience at a difficult time for us.

The Brambles is a first-class rest home with both management and workers who are some of the nicest people that I have met. My partner has Alzheimer's and around the carers, she feels comfortable and safe.

My mum came home today saying she had enjoyed her stay at The Brambles and had been looked after well. She made friends with the other residents and staff. Good food, her room was lovely and she enjoyed the activities.

Mum has received good care since going to The Brambles, initially for assessment and then long term residential care. She has been well looked after and has settled well.

Very helpful new home manager. All staff are good.

My Aunt has been a resident of The Brambles for 3 months and has settled in extremely well, following a 3-week trial. It's a small home where the staff are extremely helpful and considerate. She now thinks of the Brambles as her home and regards the staff and other residents, as friends. She loves the food which is amazing - she is diabetic and hasn't until now really got pleasure out of eating! I am always welcomed as a visitor. Nothing is too much trouble and the staff have really got to know her. Covid restrictions are in place but to ensure that both the residents and staff are protected. These do change from time to time but for all the right reasons. It's in a great location, with wonderful views of the countryside across the very large gardens but is close to local shops in the village of New Longton. I'm able to take my Aunt to the local Methodist Chapel and Stickyweeds Cafe, both a short walk away. Based upon the experience with my Aunt, I'd definitely recommend The Brambles.

After reading poor press coverage from a couple of years ago, this home and their care has exceeded my expectations. The standards, care and service of this team in this challenging world we currently experience, deserves credibility. The commitment to get it right with passion, understanding of needs and personal care is delivered by the people working day in day out, guided by a solid management team. Thank you all.

My husband has only recently entered The Brambles. So far, we are happy with the care provided.

Excellent care and attention by the team. Nothing is too much trouble. The team ensure all are looked after so well. Always have a friendly face when you arrive, at any time of the day. They have managed the pandemic so well and deserve recognition for this.

Staff are happy to communicate when it is beneficial to them but I am still waiting for a reply from several weeks ago. While we know Covid has caused issues, demanding that family book pre-arranged times to visit is not always suitable for busy families - it is not always family-friendly.

It's clean and well looked after. Staff are nice.

Mum is very happy in the home although I would prefer her to be at home obviously. She is very well cared for and enjoys the company and the attention. The food is good and well presented. We are happy that she is safe and is clean and comfortable. Nothing is too much trouble for the carers and all the staff.

I am grateful for the staff and management for this.

I would definitely recommend the home.