The Brambles Rest Home

Park Avenue, New Longton, Preston PR4 4AY
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9.5 47 Reviews
  • The Brambles Rest Home, Preston
The Brambles Care Home is pleasantly situated in the village of New Longton, four miles from Preston city centre. The Home is surrounded by one and half acres of gardens mainly laid to lawn.

The home has many open services and activities available for the residents if they desire to take part, these include, a Chiropodist, Dentist, District Nurses, Hairdressers, a Library, arts and crafts, chair based exercises by a qualified instructor and Church services.

The activities in the home consist of dominoes, bingo, keeping fit, dancing, card games, and concerts. A Garden party is also arranged in the summer and a Christmas fair in December each year.

The Brambles employ fully trained staff who dedicate their time and effort to make everyone feel welcome and comfortable when either staying at the home or visiting friends and family. All residents are assured that they will be treated with respect and dignity according to their individual needs and wishes.
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Care Provided by The Brambles Rest Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1438 – £1725
  • Self-Funded Residential Dementia Care: £1438 – £1725
  • RESPITE Self-Funded Residential Care: £1438 – £1725
  • RESPITE Self-Funded Residential Dementia Care: £1438 – £1725
The price(s) shown are provided by the care home. Contact The Brambles Rest Home for full pricing details and T&Cs.

Contact The Brambles Rest Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Brambles Rest Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Century Care Ltd
  • Privately Owned

Person in Charge

  • Muneer Nazarudeen (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (19)

Visiting

  • Visiting times are anytime during the day excluding meal times (12 - 1pm & 5pm to 6pm).
    Due to Covid, appointments are necessary

Parking

  • There is a main car park at the front of the building with additional parking at the side.

The Brambles Rest Home Reviews (47)

9.5

The Brambles Rest Home has a Review Score of 9.5 (9.483) out of 10, based on 14 reviews in the last 2 years.
Over all time The Brambles Rest Home has 47 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Brambles Rest Home
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Total of 47, showing 21-40
Review from Geoffrey S (Son of Resident) published on 24 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was cared for by the team at The Brambles from August - October 2022. She was well looked after at what was a difficult time for Mum. We as a family, would like to thank the management and staff for Mum's day-to-day care.
Reply from Bethany Thompson, PA at The Brambles Rest HomeHi, Many thanks for taking the time to post a review and for your kind words.
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Review from Anne M (Daughter of Resident) published on 14 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is lovely and bright and comfortable, set in lovely countryside. The staff are very friendly and helpful. My mother's room has an ensuite, so that was very important for me in picking a home for her; if it felt comfortable for me on the first visit, then it would be comfortable for my mother.
She is very happy there and says that the food is really good and plenty of it. Went to a tea dance there, which she and myself enjoyed. Would definitely recommend it.
Reply from Bethany Thompson, PA at The Brambles Rest HomeThank you for taking the time to leave our team at The Brambles such a lovely review. We are really happy to see that Mum is happy with us and so glad that you both enjoyed our tea and dance afternoon! We will make sure to pass along your feedback to the team and we look forward to seeing you soon. Please feel free to contact us if you have any suggestions or thoughts you would like to share with us.
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Review from Shaun H (Son of Resident) published on 7 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home, my father and family are always made welcome. We have been kept informed of his progress by the caring friendly staff. The rooms are ensuite and comfortable. Thank you to the home manager for providing support to myself. Thank you to all the team for the excellent care shown to
my father. Keep up the good care you provide.
Reply from Bethany Thompson, PA at The Brambles Rest HomeThank you for taking the time to leave such a lovely review for our team at The Brambles. We are proud of the service our team is able to provide and how our management team is able to support them in doing so, your feedback is greatly appreciated. Please do not hesitate to come to have a chat with us if you have any thoughts and suggestions on how we can improve our service for all of our residents. We look forward to seeing you again soon and we will make sure to pass this lovely message along to the team. Thank you again.
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Review from Pamela R (Daughter of Resident) published on 24 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Brambles Rest Home really is a special place. Every member of the team (management and staff) has been lovely and welcoming and really does care about Mum’s wellbeing. Mum has Alzheimer’s and the care and attention that has been given to Mum and the family has been very reassuring and comforting,
as it was a very difficult decision to move Mum into a care home. The Brambles Rest Home is so homely and has a fabulous big lounge overlooking a beautiful lawn. All the meals are home-cooked and they have a lovely little community. Thanks to everyone for being so kind and caring and we are truly grateful for the excellent care every one of you gives to our Mum. Many thanks from all the family.
Reply from Bethany Thompson, PA at The Brambles Rest HomeHi there, thank you so much for taking the time to leave our team at The Brambles with such a lovely review! We are so glad to hear how happy you, your family and Mum are with the service at The Brambles and are proud to be helping take care of Mum. Please never hesitate to reach out and we look forward to seeing you in the future!
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Review from Lesley P (Daughter of Resident) published on 8 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents spent a week’s respite at The Brambles Rest Home and received excellent care and support from all the staff and management team. They thoroughly enjoyed the company of other residents at meal times and have come home feeling like they’ve had a lovely break. We have been able to relax knowing
that both Mum and Dad were receiving the very best care. The Brambles provides a varied meal plan which both my parents enjoyed and the staff are very attentive to the resident's needs. Would definitely recommend and we will be booking more respite care in the future. Thank you to the manager and all staff.
Reply from Bethany Thompson, PA at The Brambles Rest HomeHi there and thank you for taking the time out of your day to leave us such a positive response. We are extremely proud to hear that your parents thoroughly enjoyed their time with us and that you were able to relax! We hope to see you in the future and in the meantime hope you and your family stay safe and well. Thank you again for your feedback and this will be passed over to the team.
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Review from Helen C (Daughter of Resident) published on 24 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother entered the home in the latter part of 2021 and stayed until she passed away in April 2022, aged 101 years. Throughout this period, she received excellent care. In particular, during the last weeks of her life, the care staff and management did all they could to make her comfortable. Carers
often altered or amended shifts to sit with her, indicating that there was real, as opposed to token displays of care. When she passed away, my husband and I were treated with care and respect by both management and staff. A comforting experience at a difficult time for us.
Reply from Bethany Thompson, PA at The Brambles Rest HomeHi there, thank you for taking the time to leave the team your feedback. Your Mother is greatly missed and we are all grateful for the time we were able to spend with her during her time with us at The Brambles. All at The Brambles send their best wishes to you and your family during this difficult time and thank you again for all of your positive feedback.
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Review from David R (Partner of Resident) published on 1 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Brambles is a first-class rest home with both management and workers who are some of the nicest people that I have met. My partner has Alzheimer's and around the carers, she feels comfortable and safe.
Reply from Bethany Thompson, PA at The Brambles Rest HomeHi there, thank you for taking the time to leave such a positive review for everyone in our team at The Brambles. The team greatly appreciates this feedback and are extremely proud to hear how settled your partner is with us.
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Review from Y B (Daughter of Resident) published on 1 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum came home today saying she had enjoyed her stay at The Brambles and had been looked after well. She made friends with the other residents and staff. Good food, her room was lovely and she enjoyed the activities.
Reply from Lisa Twigg, Manager at The Brambles Rest HomeThank you so much for the wonderful response. We appreciate your positive feedback and look forward to seeing you and your lovely mother again soon. Many thanks.
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Review from Susan H (Daughter of Resident) published on 16 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has received good care since going to The Brambles, initially for assessment and then long term residential care. She has been well looked after and has settled well.
Reply from Kerrie Brown, Front of House at The Brambles Rest HomeThank you so much for your kind review. We really appreciate you taking the time to share your Mother's experience with us. The team work hard to make all our service user's settle in and feel at home, so we are really pleased to hear that your Mum is happy here.
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Review from Jim D (Son of Resident) published on 18 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very helpful new home manager. All staff are good.
Reply from Kerrie Brown, Front of House at The Brambles Rest HomeThank you for taking the time to leave such a positive review regarding The Brambles. The new management team are settling in well and are working very hard concerning all aspects of the home. Looking forward to seeing you soon and let us know if there is anything we can do for you.
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Review from Andrew S (Power of Attorney of Resident) published on 11 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt has been a resident of The Brambles for 3 months and has settled in extremely well, following a 3-week trial. It's a small home where the staff are extremely helpful and considerate. She now thinks of the Brambles as her home and regards the staff and other residents, as friends. She loves the
food which is amazing - she is diabetic and hasn't until now really got pleasure out of eating! I am always welcomed as a visitor. Nothing is too much trouble and the staff have really got to know her. Covid restrictions are in place but to ensure that both the residents and staff are protected. These do change from time to time but for all the right reasons. It's in a great location, with wonderful views of the countryside across the very large gardens but is close to local shops in the village of New Longton. I'm able to take my Aunt to the local Methodist Chapel and Stickyweeds Cafe, both a short walk away. Based upon the experience with my Aunt, I'd definitely recommend The Brambles.
Reply from Bethany Thompson, PA at The Brambles Rest HomeHi there, Thank you so much from all of the team for such a lovely review! Thank you for taking the time to give us your positive feedback, it is much appreciated during these more challenging times and it helps the staff to feel even more appreciated. We look forward to seeing you soon and are extremely happy to know that your Aunt is so happy with us.
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Review from Alison W (Niece of Resident) published on 11 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After reading poor press coverage from a couple of years ago, this home and their care has exceeded my expectations. The standards, care and service of this team in this challenging world we currently experience, deserves credibility. The commitment to get it right with passion, understanding of needs
and personal care is delivered by the people working day in day out, guided by a solid management team. Thank you all.
Reply from Kerrie Brown, Front Of House at The Brambles Rest HomeThank you for taking the time to leave our team at The Brambles such a positive review, the feedback is much appreciated. We are proud of all the hard work of the team, especially during the pandemic. It means a lot to all of us to have that hard work recognised. Thank you again and we look forward to seeing you again soon.
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Review from J W (Wife of Resident) published on 30 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has only recently entered The Brambles. So far, we are happy with the care provided.
Reply from Kerry Brown, Front of House at The Brambles Rest HomeThank you for your comments, we are pleased you are pleased with your husband's care so far. If there is anything we can do, please contact the home directly.
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Review from Peter D (Son of Resident) published on 8 November 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Excellent care and attention by the team. Nothing is too much trouble. The team ensure all are looked after so well. Always have a friendly face when you arrive, at any time of the day. They have managed the pandemic so well and deserve recognition for this.
Reply from Bethany Thompson, PA at The Brambles Rest HomeThank you for taking the time to leave our team at The Brambles such a positive review, the feedback is much appreciated. We are proud of all the hard work of the team, especially during the pandemic. It means a lot to all of us to have that hard work recognised. Thank you again and we look forward to seeing you again soon.
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Review from Karen A (Daughter of Resident) published on 5 November 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
Staff are happy to communicate when it is beneficial to them but I am still waiting for a reply from several weeks ago. While we know Covid has caused issues, demanding that family book pre-arranged times to visit is not always suitable for busy families - it is not always family-friendly.
Reply from Kerry Brown, Front of House at The Brambles Rest HomeWe are sorry to hear you have not received a reply from several weeks ago, we now have a new home manager, who came into post three weeks ago, who would be more than happy to speak to you should you wish to get in touch. With regards to visiting and Covid, we only have certain areas where visiting can take place, so just ask you to ring prior to coming to visit so these areas are not already full and that communal areas such as reception are not overpopulated.
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Review from Doreen K (Resident) published on 5 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's clean and well looked after. Staff are nice.
Reply from Kerry Brown, Front of House at The Brambles Rest HomeThank you for your kind comments, we are really pleased you like living at The Brambles and feel you are safe and well looked after.
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Review from R B (Daughter of Resident) published on 30 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is very happy in the home although I would prefer her to be at home obviously. She is very well cared for and enjoys the company and the attention. The food is good and well presented. We are happy that she is safe and is clean and comfortable. Nothing is too much trouble for the carers and all
the staff.
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Review from B K (Brother of Resident) published on 23 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Brambles is a lovely place. The staff are great, well mannered. They look after my sister. The best care she could have got, she knew how well she was looked after. My sister had been in two other care homes and the last few days of her life she knew how well they looked after her.
I am grateful
for the staff and management for this.
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Review from N G (Son of Resident) published on 14 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum spent approximately 9 months in The Brambles Rest Home before she passed away and was always well looked after.The home is clean and pleasant and the staff always seemed caring. Communication from the manager was always excellent, keeping me informed of how my mum was doing as and when necessary.
I
would definitely recommend the home.
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Review from Christine W (Daughter of Resident) published on 14 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum, 87 years old, needed 24-hour respite/nursing care following bowel cancer surgery in January 2018. She was very ill and frail following hospital discharge but the care she received at The Brambles was dedicated, compassionate, professional and friendly. Nothing was too much trouble.


I am

very grateful to the manager and all the staff for looking after my mum. The manager knew when my mum needed extra District Nurse visits and GP call-out and it was immediately arranged. Mum's room was spotless, warm and very comfortable.
My mum is continuing to make a good recovery but she says it would not have happened but for the high level of care she received at The Brambles.


Thank you.

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Current Review Score: 9.5 (9.483)

Overview of Review Score

The Review Score of 9.5 (9.483) out of 10 for The Brambles Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.633 for The Brambles Rest Home is calculated as follows: ( (107 Excellents x 5) + (57 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 166 Ratings = 4.633
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for The Brambles Rest Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Muneer

Muneer Nazarudeen

Job Title: Registered Manager Joined: 2023

Muneer has over 8 years of experience working in Health and Social Care. He has been at Brambles since Oct 2023, first securing a Deputy Manager role. Then, on June 24, Muneer moved into the role of Registered Manager.

Lisa

Lisa Singh

Job Title: Director & Nominated Individual Joined: 2023

Lisa has over 30 years of experience in the industry, working mainly at a Senior level.
She has been with Century Care since May 23.

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