Croft House

26 Kirkham Road, Freckleton, Preston PR4 1HT
Review Us
8.7 13 Reviews
  • Croft House, Preston
Croft House is a 22 bed residential care home providing 24 hour personal care to the elderly at an affordable price for all.
It is set in the charming village of Freckleton, Lancashire in a grade 2 listed building.

50% OFF RESPITE CARE FOR THE SUMMER.
DAY CARE FROM £19 (INCLUDING BREAKFAST & LUNCH & ACTIVITIES)

A good choice of home cooked meals from the menu, special diets catered for, homely atmosphere, maintenance of hobbies, interests and usual routines encouraged, visits from friends and relatives encouraged, organised trips, regular visits by clergy, activities, entertainment, chiropody, optician services and a full laundry service are just some of the features of life here at The Croft House Rest Home.

Other attributes: Beautiful, Grade 2 listed building; Delightful area; Comfortable homely environment; Independence and freedom of choice; Wonderful community; Trained, caring, friendly staff; A tailor made, individual service; A warm welcome for relatives & friends; An environment that respects the dignity of the individual

Do please call to find out more, their friendly team look forward to being of assistance.
Show Croft House on the Map

Care Provided

Type of Service

    Residential Home
  • For a maximum of 22 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Owner

  • Ammram

Person in charge

  • Janet Finn-Hughes (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Last Refurbishment: 2013

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (1)

Croft House Reviews (13)

8.7

Croft House has a Review Score of 8.7 (8.710) out of 10, based on 3 reviews in the last 2 years.
Over all time Croft House has 13 reviews.

Overall Experience
  • 10
  • 2
  • 0
  • 1
  • 0
Date Published
  • 13
  • 2
  • 3
  • 3
  • 10
Reviewer Connection to Croft House
  • 7
  • 3
  • 1
  • 1
  • 1
Total of 13, showing 1-13
Review from J A (Friend of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend is very happy in this care home, which I feel is the most important thing. Her dietary needs are adhered to and when I go to visit she is content and obviously well looked after. The activities offered are varied and well coordinated. All her needs are being met to a high standard.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Edward L (Son of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I speak to my parents who have the capacity to talk for themselves and I have never had a reason for concern. I also speak to the staff and I can honestly say they are all worth their weight in gold. Yes the building is in need of updating but unless it has a massive cash injection then it will have
to be done gradually.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary T (Daughter of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptional staff and exceptional care at Croft House. The staff are very attentive and took care of mum's needs perfectly. Mum is always happy and content in trying circumstances for all the family. The amazing staff made her feel right at home immediately and she settled in brilliantly at Croft House
with new friends.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christina T (Daughter of Resident) published on 13 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was a resident at Croft House for 6 years, passing away aged 101 years. During that time, we as a family have been very happy with the care our mother received. Croft House has a family feel to it. The staff being genuinely fond of their residents. Mother loved all the entertainments the home
put on for the residents. Her final years were very happy ones. Well done Croft House!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Edna B (Daughter of Resident) published on 29 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing staff and manager, I would highly recommend Croft House to anyone requiring care. Mum was not eating too well, but they adapted her diet and she has been putting on weight. There has always been great communication with the manager and staff, especially important over the lockdown period and
has kept me totally reassured over the lockdown.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sandra W (Daughter of Resident) published on 10 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home - wonderful staff - Could not give enough praise to the care given to my mum at this care home. Would highly recommend this place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Laura B (Daughter of Resident) published on 16 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful home!! They gave my mother a great new room overlooking the gardens. The care was A+ with very friendly and well-trained staff. I work abroad and I was very apprehensive about putting my mother in a care home but my mind has been put at rest after discussing with the manager and observing
the care that she is given there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Abigail G (Granddaughter of Resident) published on 29 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been a resident at Croft House for just over 2 months now. She first started to attend a couple of days a week in their day care facility and then became a full resident.
The staff are kind, supportive and give full attendance to her personal needs.
The addition of an entertainment
coordinator has been an excellent addition to their current well-qualified staff.
It seems nothing is too much for the people involved with Croft House and there has been much improvement in the fabric of the building and outside to the gardens and patio.
Great menus are produced by the chef and there is always tea and cakes available for visiting relatives.
I would thoroughly recommend the care home. It has made our lives much better as we are always assured that she is getting the best possible care in her later years.
Hats off to Croft House!!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah T (Daughter of Resident) published on 7 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had a fall and was in hospital for a couple of weeks. We thought it was best if she stays in a care home until she feels comfortable going back home. She has now been there for over 3 months, she loves it!! She has all her physical and emotional needs met and really enjoys the big family homely
atmosphere at the home.
The room is lovely and she has brought some of her own stuff to make her feel more at home.
She has some good friends there now and enjoys the social interaction.
Lots of praise to the staff at Croft House for making the home feel alive!
A big thank you to everyone at Croft House.
Keep up the good work!!!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ben C (Son of Resident) published on 23 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed in Croft House for respite care whilst we were on holiday.
The staff were extremely friendly and professional, making us feel at complete ease whilst on holiday.
My mother loved the food and the different and varied menu and especially enjoyed the world food day like the Chinese night.
The
room was like a five-star hotel with new decor and furnishings.
She was keen to take part in the activities and especially enjoyed the music and dancing.
We could not have left her in a better place and felt fully reassured knowing she would be in good hands and well looked after.
Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A P (Son-in-law of Resident) published on 5 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were very happy with the care given to my late mother-in-law over 2 1/2 years. Nothing was too much trouble for any of the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine P (Daughter of Resident) published on 9 December 2016 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mum stayed here for just 12 nights. She did not enjoy being at Croft House and used to cry when I took her back after a day out. Apart from watching TV the only other activities on offer were having her hair done and seeing the foot man, there was no other stimulus and she spent most of her time
in her room. She did enjoy the food and the conservatory is the nicest part of the home. I have since moved her to another care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael R (Son of Resident) published on 28 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Croft House were wonderful with my mum who had a 2 week respite care stay in October 2016. This was the first time mum had been way from home and we were extremely worried that she would be unhappy and not settle but the friendly and caring staff and very friendly and warm feeling of the
home made her stay a happy one. Mum was relaxed and well cared for and we could relax for the first time in a long time. I would definitely recommend Croft House!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.7 (8.710)

Overview of Review Score

The Review Score of 8.7 (8.710) out of 10 for Croft House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.778 for Croft House is calculated as follows: ( (28 Excellents x 5) + (8 Goods x 4) ) ÷ 36 Ratings = 4.778
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.932 Points relating to the number of positive Reviews for Croft House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4. 3 Positive Reviews ÷ 4.4 = 0.682
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Inadequate
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 27 Aug 2025

Ground Floor Refurbished Bedroom Available

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Croft House

What types of Care is Croft House registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Croft House have?

There are 20 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Croft House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Croft House to the centre of Preston?

6.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft House to verify any information. View our terms and conditions. Croft House has an Enhanced Service - more info.