Croft House

26 Kirkham Road, Freckleton, Preston PR4 1HT

Croft House is a 22 bed residential care home providing 24 hour personal care to the elderly at an affordable price for all.
It is set in the charming village of Freckleton, Lancashire in a grade 2 listed building.

50% OFF RESPITE CARE FOR THE SUMMER.
DAY CARE FROM £19 (INCLUDING BREAKFAST & LUNCH & ACTIVITIES)

A good choice of home cooked meals from the menu, special diets catered for, homely atmosphere, maintenance of hobbies, interests and usual routines encouraged, visits from friends and relatives encouraged, organised trips, regular visits by clergy, activities, entertainment, chiropody, optician services and a full laundry service are just some of the features of life here at The Croft House Rest Home.

Other attributes: Beautiful, Grade 2 listed building; Delightful area; Comfortable homely environment; Independence and freedom of choice; Wonderful community; Trained, caring, friendly staff; A tailor made, individual service; A warm welcome for relatives & friends; An environment that respects the dignity of the individual

Do please call to find out more, their friendly team look forward to being of assistance.

Owner: Ammram

Person in charge: Janet Finn-Hughes (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 22 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Admission Information: Ages 65+.

Single Rooms: 20

Shared Rooms: 1

Rooms with ensuite WC: 1

Weekly Charges Guide: Personal Care Single £460 – £620 (These prices are only a guideline, please contact Croft House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Croft House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.8 (maximum of 10) for Croft House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Croft House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.554 for Croft House is calculated as follows: ( (69 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 83 Ratings = 4.554

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.227 Points relating to the number of positive Reviews for Croft House is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.4 Target = 0.227

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.8 Croft House has a Review Score of 7.8 (7.781) from 7 Reviews


Average Ratings

  • Excellent
    6
  • Good
    0
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Croft House?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Croft House

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1

Wonderful home!! They gave my mother a great new room overlooking the gardens. The care was A+ with very friendly and well-trained staff. I work abroad and I was very apprehensive about putting my mother in a care home but my mind has been put at rest after discussing with the manager and observing the care that she is given there.

How likely would you be to recommend Croft House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My grandmother has been a resident at Croft House for just over 2 months now. She first started to attend a couple of days a week in their day care facility and then became a full resident.
The staff are kind, supportive and give full attendance to her personal needs.
The addition of an entertainment coordinator has been an excellent addition to their current well-qualified staff.
It seems nothing is too much for the people involved with Croft House and there has been much improvement in the fabric of the building and outside to the gardens and patio.
Great menus are produced by the chef and there is always tea and cakes available for visiting relatives.
I would thoroughly recommend the care home. It has made our lives much better as we are always assured that she is getting the best possible care in her later years.
Hats off to Croft House!!

How likely would you be to recommend Croft House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My mother had a fall and was in hospital for a couple of weeks. We thought it was best if she stays in a care home until she feels comfortable going back home. She has now been there for over 3 months, she loves it!! She has all her physical and emotional needs met and really enjoys the big family homely atmosphere at the home.
The room is lovely and she has brought some of her own stuff to make her feel more at home.
She has some good friends there now and enjoys the social interaction.
Lots of praise to the staff at Croft House for making the home feel alive!
A big thank you to everyone at Croft House.
Keep up the good work!!!

How likely would you be to recommend Croft House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My mother stayed in Croft House for respite care whilst we were on holiday.
The staff were extremely friendly and professional, making us feel at complete ease whilst on holiday.
My mother loved the food and the different and varied menu and especially enjoyed the world food day like the Chinese night.
The room was like a five-star hotel with new decor and furnishings.
She was keen to take part in the activities and especially enjoyed the music and dancing.
We could not have left her in a better place and felt fully reassured knowing she would be in good hands and well looked after.
Thank you.

How likely would you be to recommend Croft House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

We were very happy with the care given to my late mother-in-law over 2 1/2 years. Nothing was too much trouble for any of the staff.

How likely would you be to recommend Croft House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

My mum stayed here for just 12 nights. She did not enjoy being at Croft House and used to cry when I took her back after a day out. Apart from watching TV the only other activities on offer were having her hair done and seeing the foot man, there was no other stimulus and she spent most of her time in her room. She did enjoy the food and the conservatory is the nicest part of the home. I have since moved her to another care home.

How likely would you be to recommend Croft House? Extremely Unlikely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   1.9 out of 5

The staff at Croft House were wonderful with my mum who had a 2 week respite care stay in October 2016. This was the first time mum had been way from home and we were extremely worried that she would be unhappy and not settle but the friendly and caring staff and very friendly and warm feeling of the home made her stay a happy one. Mum was relaxed and well cared for and we could relax for the first time in a long time. I would definitely recommend Croft House!

How likely would you be to recommend Croft House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Submit a Review for Croft House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Croft House

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Croft House