Jalna

put me at ease. Mum is cared for by staff who care and are always polite and talk to her as the adult she is. Nothing is a trouble to them. Because of Covid, we have been unable to visit, so I have kept in contact by phone and have been able to speak to Mum; my sister rings from Australia and has been able to talk to Mum as well. When Mum is upset, the staff ring me, and we discuss what is the problem. I have nothing but praise for the manager and all the staff; they have supported not only Mum but the family as well. Thank you so much.

interests, dietary requirements etc. These were listened to and responded to appropriately. On the occasions, there have been concerns about mum these have been relayed to me quickly and in a professional solution-focused manner. I have been impressed with the support to change mum's GP and address issues with her medication which have been resolved and as a result, she is happier and less anxious. The staff are caring and are always available to talk on the phone. Mum has been able to enjoy a number of events e.g. tea parties and for her birthday there was a special party tea organised. Appointments with chiropodists etc have also been organised which has made mum more comfortable. Thank you.

the last week of her life, her health declined dramatically but the love and devotion of the staff helped our Mum to retain her dignity to the end. They battled to keep her in the home and helped prevent her from spending her last days in a hospital miles away.
They were brilliant with us throughout and they could not do enough to help us.
We would recommend Jalna to anyone looking for a loving, caring care home for their loved ones.
Thank you very much.

welcomed to join in with the fun activities and the smiles on the resident's faces were literally priceless and the laughter contagious. Jalna residential home really does personalise care, highly recommended.