Sandy Brook House Care Centre

Sandy Lane, Lower Darwen, Darwen BB3 0PU

Sandy Brook House Care Centre, Darwen, Lancashire
Sandy Brook House Care Centre, Darwen, Lancashire
Sandy Brook House Care Centre, Darwen, Lancashire

Sandy Brook House Care Centre is a twenty-five bed facility providing for clients whose needs are associated with their mental health needs, including dementia.

All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely and comfortable surroundings that enable skilled carers to promote sound health and security.

Group: Prime Life Ltd

Person in charge: Kerry Moran (Manager)

Local Authority / Social Services: Blackburn with Darwen Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 25 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 18+.

Single Rooms: 25

Rooms with ensuite WC: 25

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Sandy Brook House Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 01 Feb 2018

Single room with full en-suite bathroom

Reviews

7.2 Sandy Brook House Care Centre has a Review Score of 7.2 (7.217)

The Review Score of 7.2 (maximum of 10) for Sandy Brook House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Sandy Brook House Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.5 out of 5 from 5 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.717 for Sandy Brook House Care Centre is calculated as follows: ( (46 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 60 Ratings = 4.717

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.5 Points relating to the number of positive Reviews for Sandy Brook House Care Centre is based on 5 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 5 Reviews ÷ 5 Target = 1.000 , then divided by 2 = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sandy Brook House Care Centre?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sandy Brook House Care Centre

  • Daughter of Resident/Service User
    4
  • Granddaughter of Resident/Service User
    1

My mum went into Sandy Brook she has settled in well. The staff are fantastic the care mum received is great. They are understanding and respectful. The care home needs some refurbishment and it has been started so it is work in progress.

How likely would you be to recommend Sandy Brook House Care Centre? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

The staff go above and beyond the call of duty and are some of the kindest people I've ever encountered in my life. Unlike a lot of the homes I visited, at Sandy Brook you are greeted by fresh smells and an extremely clean environment. The decor is modern and beautiful with wooden floors and leather sofas and there is a peaceful atmosphere. My grandma is very well cared for and she seems as content as she could be given the circumstances.

How likely would you be to recommend Sandy Brook House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are always made welcome when we visit - which is most days. The home is always clean and tidy and fresh smelling. The staff are always friendly and caring, and patient with the residents (even when they are being difficult). The management are always available to chat with you about any concerns you may have and, are easy to talk to. Rooms are always clean and tidy and the food is always good and home cooked with a good choice. We would not hesitate to recommend the home to family and friends, and indeed have done in the past.

How likely would you be to recommend Sandy Brook House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very caring home with excellent food and caring staff. There is always someone to answer any queries we have. Overall our family is very happy with the care that my mother gets. I would have no hesitation in recommending this home to others and in fact have done so.

How likely would you be to recommend Sandy Brook House Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are always very helpful and I feel very happy with how settled my dad is.

How likely would you be to recommend Sandy Brook House Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Extremely UNLIKELY

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Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

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Awards / Recognitions

February 2016

Top 20 Large Care Home Groups 2016

Recipient: Prime Life Ltd

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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