Over all time Princess Alexandra Home has 6 reviews.
Overall Experience
5
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1
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6
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6
Reviewer Connection to Princess Alexandra Home
2
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Total of 6, showing 1-6
Review from Patrick M (Son of Resident) published on 26 November 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
This is the second un-announced visit to my mother, and as in my previous comments in February of this year, nothing has changed!
I arrived in reception at 0900hrs after my flight from Turkey, asked the staff if my Bed was ready!!!!!!!!!!!! received the usual warm welcome.
Mother was enjoying her
nice breakfast in her room, watching the TV.
Your standards are excellent. Thank you once again
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Review from Angela F (Daughter of Resident) published on 15 October 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother moved here earlier this year. The atmosphere is cheerful, friendly and homely. The rooms, individual and communal, are bright, modern and clean. Many of the staff have been here for years and they know the residents and their families really well. It's a lovely place for relatives to visit
their loved ones with comfortable lounges and garden/outside area. My mother especially likes the food!
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Review from Val S (Daughter of Resident) published on 8 October 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
I visit my mum on a regular basis at different times of the day and evening and I observe most aspects of the home. I can honestly say this is a lovely place to be.
The residents are so well looked after and treated with the utmost respect and dignity When you enter the reception area, you are greeted
with a warm welcome from the staff in the office and they are always approachable. The rooms are lovely and are kept exceptionally clean as are the other areas of the home. I have been into the dining room and I can honestly say the food is lovely, the atmosphere is lovely. All the staff are lovely and speak to the residents and the residents speak to each other. The staff make sure there is sufficient entertainment for the residents and on occasions, I have stayed and joined in which isn’t a problem. I feel confident that my mum is being cared for and looked after in the way both she and myself would want. “Would I recommend “Princess Alexandra?" definitely, it is a lovely care home.
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Review from Rodger K (Son-in-law of Resident) published on 8 October 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
This care home is exceptional in that as soon as you enter the premises, it feels very welcoming. Unlike many other homes I have visited, it does not smell in any way of wee.
The staff are very helpful and nothing is too much trouble. Everywhere is spotless and the facilities and events scheduled each
week are a great entertainment for all the residents.
I cannot fault this home and have been in several in the area that do not measure up to this home's standards.
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Review from Ruth P (Daughter-in-law of Resident) published on 8 October 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
Following a diagnosis of MND, my mother-in-law was looking for a bathing service, we were recommended to Princess Alexandra Home and were thoroughly impressed with what they offered.
From the moment you enter its light and bright, the staff go the extra mile to ensure you are looked after and that
your dignity is respected.
We were more than happy to pass on this recommendation to others.
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Review from Nina L (Friend of Resident) published on 1 February 2017
Submitted via Website • Report
Overall Experience1.0 out of 5
Whilst staying at this care home my friend broke her wrist and was found in her room without slippers and no light on. She also developed an un-gradeable pressure sore on her coccyx, which has required district nurse attention on a daily basis since (17 days) and also twenty-four-hour nursing care,
both of which are ongoing.
Reply from Ruth Lambert, Chief Executive at Princess Alexandra HomeA detailed response has been submitted in relation to the issues raised by N L. The matter has also been reported by the Princess Alexandra Home to the Care Quality Commission.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
26 Jan 2024
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Princess Alexandra Home
What types of Care is Princess Alexandra Home registered for?
Older Person Care, Learning Disability / Autism & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Princess Alexandra Home have?
There are 40 Single Rooms.
What are the Facilities & Services at Princess Alexandra Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Princess Alexandra Home to the centre of Blackpool?
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Princess Alexandra Home to verify any information. View our terms and conditions. Princess Alexandra Home has an Basic Service - more info.