What types of Care is Albany House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Detention Under Mental Health Act & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Albany House have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Albany House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Albany House to the centre of Doncaster?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Albany House care home, 5 Woodlands Road, Woodlands, Doncaster, South Yorkshire DN6 7JX

Review from Anne M (Daughter of Resident) published on 1 August 2025
Submitted via Postal Card • Report

Overall Experience

I have been coming to the Albany Care Home for just over 5 years. The first couple of years, to see my mother-in-law, who used to reside at my house until she deteriorated with her dementia and now my own mum, who has been in The Albany for 3 years. I couldn't praise the home and the staff enough. Lovely

girls, lovely manager and the care and respect they give to all the residents is second to none. I would recommend to any family if they have elderly parents or relatives to come to the home if they can no longer stay in their own home.

Reply from Kelly Richardson, Home Manager at Albany House

Thank you so much for your review. I will forward your comment on to the Albany staff.

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Review from J K (Daughter of Resident) published on 31 July 2025
Submitted via Website • Report

Overall Experience

Home very clean and laundry service is very good with great care taken to keep internal surroundings clean and safe . Gardens have lots of use by many more mobile residents and shade always available .
Food is fresh and residents have good choice of menu. It was good to see my mum eating a more

nutritional diet than she had at home.
The care home is extremely hot and heating on all the time . This works for many residents but not all. Residents approached in a friendly professional way. Pictures from home welcomed and handy person available to install them quickly to make residents feel more at home . Outside of the care home can look scruffy at times but that might be due to location not effort of staff.
As a relative new to care home setting on personal level I didn't always feel included or my experience of caring for my relative valued .
I feel my mum is safe , clean and getting good nutrition . Mum moans that they can't make a good cup of tea but she's fussy .

Reply from Kelly Richardson, Home Manager at Albany House

Thank you so much for your review, we welcome your comments, and take on board your feelings, we will ensure to 'improve on our tea making ':)

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Review from Joanne P (Daughter of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience

Very caring staff - attentive to each resident. When visiting my mum 6 days in consecutive was treated like family - all residents included in conversations, activity and well-being considered.
While the home is an older residence, the house is clean, well maintained and feels homely!

Reply from Kelly Richardson, Home Manager at Albany House

Thank you so much for your kind words, we will make sure the staff are informed.

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Review from J C (Son of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience

My dad has been here a year now. And I cannot fault the care he's received over the past 12 months. We now have a new home manager who used to be the deputy is fitting in nicely.. and goes above and beyond in her duties. The manager is approachable and listens to feedback. Also, we have a lovely new

deputy manager. All the care staff and non-care staff are lovely friendly and welcoming. I would give Albany House a 10/10.

Reply from Maria Stroe, Registered Manager at Albany House

Thank you so much for your wonderful comments; be assured we will pass your review to all the employees at Albany House.

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Review from Steven B (Son-in-law of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience

Couldn't have been more helpful, clean, and tidy. Staff are excellent. Couldn't be more caring or nice.

Reply from Meera Shah, Director at Albany House

Thank you for your kind comments which we will pass on to the team.

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Review from D H (Resident) published on 14 December 2021
Submitted via Postal Card • Report

Overall Experience

Was only here for respite but decided to stay. Lots to do. Exotic animals coming in next week.

Reply from Meera Shah, Director at Albany House

Thank you so much for your positive feedback which we will relay to the team.

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Review from D P (Resident) published on 14 December 2021
Submitted via Postal Card • Report

Overall Experience

Put Christmas decorations up and sang carols. Staff very friendly.

Reply from Meera Shah, Director at Albany House

Thank you for your valuable feedback which we will relay to the Team.

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Review from R H (Resident) published on 25 November 2021
Submitted via Postal Card • Report

Overall Experience

It's a nice home. Staff have taken me to see my son and they help me keep in touch with my family in Australia.

Reply from Meera Shah, Director at Albany House

Thank you so much for your positive feedback which we will share with the staff team.

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Review from Winston P (Son of Resident) published on 26 October 2021
Submitted via Website • Report

Overall Experience

I was a little unsure about my mum staying here, even though at the time it was only for four/five weeks. However I was pleased with how my mum was looked after and at first, I became happier with my mum being at Albany House. However, after my mum's assessment showed she needed to stay in a care home

for the rest of her life, things changed. Don't get me wrong, the staff can not do enough for you and all seem friendly, however, the place is let down by the fact the manager does seem to be bothered doing his job. After calling each day for five days running, asking to speak with him, each time being told he is busy but he will call you back, but he never did. I am now left not being able to make a visit because he can not be bothered to call me back and also I am unable to sort my Mum's future care again because he has not called me back. Now I am left with contacting the head office to make a formal complaint.

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Review from S H (Daughter of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience

Having seen Albany House from the outside not looking its best, I was very anxious as to the care my mother would receive. However not able to go fully into the care home at this present time I can only comment on what I have experienced. The staff I have met have been very caring and respectful which

has given me much comfort. There was an incident with a staff member - it was dealt with in a professional manner. The manager kept me fully informed of all procedures and any support we may need.

Reply from Richard Goodson-Stewart, Manager at Albany House

Thank you so much for your review. I am glad we are meeting your expectations and you are happy with the care delivery and felt supported. I will pass on your kind words to the team.
Thank you for your feedback on the outside of the building, this is something I am working on currently.

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Review from Malcolm B (Husband of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience

I have found the staff at Albany House to be warm and friendly. I have witnessed nothing but kindness to my wife. She is quite obviously very happy at Albany House and the staff seem to be happy with her. My wife is happy, so I am happy. I am satisfied that my wife's health and well-being needs are

being fully met.

Reply from Richard Goodson-Stewart, Manager at Albany House

Thank you, this review means a lot. All the staff at Albany work hard during these trying times to deliver top quality care. I will pass on your kind words to the staff.

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Review from Heather B (Daughter of Resident) published on 15 July 2021
Submitted via Website • Report

Overall Experience

This care home has given my mother the best care, dignity, and compassion during end-of-life care. As I have spent so much time in the home I could hear the carers interacting with other residents so the care they receive is consistent, not just a show when visitors are around. Every single one of the

carers deserves a medal, they are angels in disguise, I would never have got through it without them. The care home manager is so obliging and the staff are happy in their jobs, which makes good carers. I thank every single one of you, thank you all so much.

Reply from Richard Goodson-Stewart, Manager at Albany House

Thank you for taking the time to write this review and kind words. Your mum was such a lady and will be sorely missed. I will pass your comments over to the staff team and thank you again.

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Review from M H (Niece of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience

We have always been very satisfied with our relative's care. She is always clean and well cared for by staff. She has been in Albany House since 2017 and we have always been satisfied with the care given. Any questions we have they are only too pleased to answer. Wouldn't want her anywhere else.

Reply from Richard Goodson-Stewart, Manager at Albany House

Thank you for taking the time to write this review and kind words. It is our pleasure to look after your loved one. I will pass your comments over to the staff team.

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Review from J R (Daughter of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience

The staff are friendly and welcoming. The carers that I have seen with Mom have all been lovely and helpful. Obviously, with Covid, I have not been able to be in the home very much, but I am happy that Mom is being well looked after.

Reply from Meera Shah, Director at Albany House

Thank you so much for your encouraging positive feedback which we will pass onto the team.

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