Albany House

5 Woodlands Road, Woodlands, Doncaster DN6 7JX
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8.6 15 Reviews
  • Albany House, Doncaster
Albany House is registered to offer personal care for up to forty residents, welcoming older people 65+ but Albany now also offers care for people aged 65 and below. It also offers specialist dementia care provision. Albany House has an excellent reputation both locally and with the local authorities.

The service supports independence within the care setting and offers respite, with carers respecting the opinions of service users and their families and being up-to-date with current regulatory requirements.

Comfortable furnishings and communal areas add to the service satisfaction, with a wide range of social events and activities to enjoy. Albany House believes in creating a Home from Home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £875 – £880
  • Self-Funded Residential Dementia Care: £875 – £880
  • RESPITE Self-Funded Residential Care: £975 – £980
  • RESPITE Self-Funded Residential Dementia Care: £980 – £995

These prices are only a guideline, please contact Albany House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kelly Richardson (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Private, NHS, LA, CHC
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (4)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Albany House Reviews (15)

8.6

Albany House has a Review Score of 8.6 (8.569) out of 10, based on 6 reviews in the last 2 years.
Over all time Albany House has 15 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Albany House
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Total of 15, showing 1-15
Review from Helen M (Wife of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Albany House has been nothing but positive, although my husband was only a resident for 10 days on end of life care the management and staff have been caring and considerate throughout, they couldn't do enough for us, they put my mind at ease knowing I could contact them at any time
of day or night when I wasn't sat with my husband. The only letdown is that the room was very much in need of a facelift and decorating, but I was assured that this is all in hand and that each room was in the process of being decorated.
Reply from Kelly Richardson, Home Manager at Albany House

Thank you so much for the lovely comment, we will make sure we pass this on to the team. It was a pleasure to welcome you both into our home, even under the most difficult of times.

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Review from J R (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are attentive to service users' needs. Always welcoming when I visit. Service users are always clean and tidy, but not always in own clothes. I understand that with many residents, mistakes can be made. Management is approachable and will take time to listen to concerns.
Reply from Kelly Richardson, Home Manager at Albany House

Thank you for your feedback. I will be sure to share your comments with the entire team. We are always working on ways to address any concerns raised. Please be assured that this issue is extremely rare, and we sincerely apologise for any inconvenience it may have caused.

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Review from Anne M (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been coming to the Albany Care Home for just over 5 years. The first couple of years, to see my mother-in-law, who used to reside at my house until she deteriorated with her dementia and now my own mum, who has been in The Albany for 3 years. I couldn't praise the home and the staff enough. Lovely
girls, lovely manager and the care and respect they give to all the residents is second to none. I would recommend to any family if they have elderly parents or relatives to come to the home if they can no longer stay in their own home.
Reply from Kelly Richardson, Home Manager at Albany House

Thank you so much for your review. I will forward your comment on to the Albany staff.

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Review from J K (Daughter of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Home very clean and laundry service is very good with great care taken to keep internal surroundings clean and safe . Gardens have lots of use by many more mobile residents and shade always available .
Food is fresh and residents have good choice of menu. It was good to see my mum eating a more
nutritional diet than she had at home.
The care home is extremely hot and heating on all the time . This works for many residents but not all. Residents approached in a friendly professional way. Pictures from home welcomed and handy person available to install them quickly to make residents feel more at home . Outside of the care home can look scruffy at times but that might be due to location not effort of staff.
As a relative new to care home setting on personal level I didn't always feel included or my experience of caring for my relative valued .
I feel my mum is safe , clean and getting good nutrition . Mum moans that they can't make a good cup of tea but she's fussy .
Reply from Kelly Richardson, Home Manager at Albany House

Thank you so much for your review, we welcome your comments, and take on board your feelings, we will ensure to 'improve on our tea making ':)

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Review from Joanne P (Daughter of Resident) published on 4 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff - attentive to each resident. When visiting my mum 6 days in consecutive was treated like family - all residents included in conversations, activity and well-being considered.
While the home is an older residence, the house is clean, well maintained and feels homely!
Reply from Kelly Richardson, Home Manager at Albany House

Thank you so much for your kind words, we will make sure the staff are informed.

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Review from J C (Son of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been here a year now. And I cannot fault the care he's received over the past 12 months. We now have a new home manager who used to be the deputy is fitting in nicely.. and goes above and beyond in her duties. The manager is approachable and listens to feedback. Also, we have a lovely new
deputy manager. All the care staff and non-care staff are lovely friendly and welcoming. I would give Albany House a 10/10.
Reply from Maria Stroe, Registered Manager at Albany House

Thank you so much for your wonderful comments; be assured we will pass your review to all the employees at Albany House.

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Review from Steven B (Son-in-law of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't have been more helpful, clean, and tidy. Staff are excellent. Couldn't be more caring or nice.
Reply from Meera Shah, Director at Albany House

Thank you for your kind comments which we will pass on to the team.

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Review from D H (Resident) published on 14 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Was only here for respite but decided to stay. Lots to do. Exotic animals coming in next week.
Reply from Meera Shah, Director at Albany House

Thank you so much for your positive feedback which we will relay to the team.

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Review from D P (Resident) published on 14 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Put Christmas decorations up and sang carols. Staff very friendly.
Reply from Meera Shah, Director at Albany House

Thank you for your valuable feedback which we will relay to the Team.

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Review from R H (Resident) published on 25 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a nice home. Staff have taken me to see my son and they help me keep in touch with my family in Australia.
Reply from Meera Shah, Director at Albany House

Thank you so much for your positive feedback which we will share with the staff team.

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Review from Winston P (Son of Resident) published on 26 October 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
I was a little unsure about my mum staying here, even though at the time it was only for four/five weeks. However I was pleased with how my mum was looked after and at first, I became happier with my mum being at Albany House. However, after my mum's assessment showed she needed to stay in a care home
for the rest of her life, things changed. Don't get me wrong, the staff can not do enough for you and all seem friendly, however, the place is let down by the fact the manager does seem to be bothered doing his job. After calling each day for five days running, asking to speak with him, each time being told he is busy but he will call you back, but he never did. I am now left not being able to make a visit because he can not be bothered to call me back and also I am unable to sort my Mum's future care again because he has not called me back. Now I am left with contacting the head office to make a formal complaint.
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Review from S H (Daughter of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having seen Albany House from the outside not looking its best, I was very anxious as to the care my mother would receive. However not able to go fully into the care home at this present time I can only comment on what I have experienced. The staff I have met have been very caring and respectful which
has given me much comfort. There was an incident with a staff member - it was dealt with in a professional manner. The manager kept me fully informed of all procedures and any support we may need.
Reply from Richard Goodson-Stewart, Manager at Albany House

Thank you so much for your review. I am glad we are meeting your expectations and you are happy with the care delivery and felt supported. I will pass on your kind words to the team.
Thank you for your feedback on the outside of the building, this is something I am working on currently.

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Review from Malcolm B (Husband of Resident) published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff at Albany House to be warm and friendly. I have witnessed nothing but kindness to my wife. She is quite obviously very happy at Albany House and the staff seem to be happy with her. My wife is happy, so I am happy. I am satisfied that my wife's health and well-being needs are
being fully met.
Reply from Richard Goodson-Stewart, Manager at Albany House

Thank you, this review means a lot. All the staff at Albany work hard during these trying times to deliver top quality care. I will pass on your kind words to the staff.

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Review from Heather B (Daughter of Resident) published on 15 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home has given my mother the best care, dignity, and compassion during end-of-life care. As I have spent so much time in the home I could hear the carers interacting with other residents so the care they receive is consistent, not just a show when visitors are around. Every single one of the
carers deserves a medal, they are angels in disguise, I would never have got through it without them. The care home manager is so obliging and the staff are happy in their jobs, which makes good carers. I thank every single one of you, thank you all so much.
Reply from Richard Goodson-Stewart, Manager at Albany House

Thank you for taking the time to write this review and kind words. Your mum was such a lady and will be sorely missed. I will pass your comments over to the staff team and thank you again.

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Review from M H (Niece of Resident) published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have always been very satisfied with our relative's care. She is always clean and well cared for by staff. She has been in Albany House since 2017 and we have always been satisfied with the care given. Any questions we have they are only too pleased to answer. Wouldn't want her anywhere else.
Reply from Richard Goodson-Stewart, Manager at Albany House

Thank you for taking the time to write this review and kind words. It is our pleasure to look after your loved one. I will pass your comments over to the staff team.

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Current Review Score: 8.6 (8.569)

Overview of Review Score

The Review Score of 8.6 (8.569) out of 10 for Albany House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.444 for Albany House is calculated as follows: ( (42 Excellents x 5) + (20 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 72 Ratings = 4.444
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.125 Points relating to the number of positive Reviews for Albany House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 5 Positive Reviews ÷ 8 = 0.625
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Dec 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Kelly

Kelly Richardson

Job Title: Home Manager Joined: 2022

Welcome to the Albany house page, I have been in care for over 30 + years, with a level 5 degree in health and social care, experience from NHS, Residential to Nursing care, I joined the Albany team in 2022 as the deputy manager, and I have been promoted the home manager in 2023

Sam

Sam Radford

Job Title: Duputy Manager Joined: 2024

Position of Deputy manager since 2024, I have 15+ years in the care sector, from community care to residential care, I am here to assistant both residents and family.

Frequently Asked Questions about Albany House

What types of Care is Albany House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Albany House have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Albany House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Albany House to the centre of Doncaster?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Albany House to verify any information. View our terms and conditions. Albany House has an Enhanced Service - more info.