Taptonholme

14 Taptonville Crescent, Broomhill, Sheffield S10 5BP

Taptonholme offers a charming and stylish residence in which skilled care workers support independent living, at the same time as tailoring any care practice to suit the needs of the individual.

The property has been modernised to suit the practice of modern care, while not losing its character. There is a focus on a loving and cheerful atmosphere, as well as personal dignity.

Services account for each individual's tastes and dietary needs, in support of an active lifestyle and the facility also welcomes respite and day care from the local community.

Owner: Taptonholme Ltd

Person in charge: Karen Walker (Registered Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 19 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Stroke

Admission Information: Ages 65+.

Single Rooms: 17

Shared Rooms: 1

Rooms with ensuite WC: 5

Weekly Charges Guide: Personal Care Single £585 – £697 (These prices are only a guideline, please contact Taptonholme to find out the exact price for your requirements.)

Weekly fees cover 24 hour care, heating, laundry, meals, activities and outings.

Chiropody, dental treatment and hairdressing is not included.

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visitors welcome at any time.

Parking:

Parking area at the rear of the building.

Latest Care Quality Commission* Report on Taptonholme: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.4 (maximum of 10) for Taptonholme is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Taptonholme in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.627 for Taptonholme is calculated as follows: ( (40 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 59 Ratings = 4.627

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Taptonholme is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 4 Reviews ÷ 3.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Taptonholme has a Review Score of 9.4 (9.377) from 5 Reviews


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Taptonholme?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Taptonholme

  • Daughter of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Goddaughter of Resident/Service User
    1
  • Son of Resident/Service User
    1

My Godmother has only recently moved to Taptonholme. Her room is beautiful and she enjoys the food very much. Staff are so pleasant and cannot do enough for her or myself. Spotlessly clean, small and friendly. I feel very confident she is well cared for and it feels more like a little hotel than a care home.

How likely would you be to recommend Taptonholme? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

This is a small, extremely welcoming, friendly and caring Home. My mum is so settled here. The staff are a stable team with a great deal of experience, they show great kindness and professionalism in dealing with my mum who has complex needs.
Although she has not been here very long, we have seen a huge transformation in her well being and condition, she looks so much better. It is clean both in the home and in the outside spaces.
The manager and deputy manager have been so helpful and patient in steering us through the complexities of placements and the general care system. There is an emphasis on care and laughter and my mum loves the staff and the other residents.

How likely would you be to recommend Taptonholme? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Taptonholme is a small home with a family atmosphere. The home is always sparkling clean, the residents seem comfortable and the staff attentive. The staff respond not only to the needs of the residents but also their visiting relatives, often offering cups of tea. The staff are always courteous and pleasant and demonstrate infinite patience with the residents.

How likely would you be to recommend Taptonholme? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.9 out of 5

My mother has been living in Taptonholme for over a year. It is a very friendly home. My mother is happy and content. The staff are very caring. I am always made to feel welcome and I find the staff very approachable. It is a small home and there is a great sense of community between the residents, staff and family. I am happy with the home.

How likely would you be to recommend Taptonholme? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

My mum had Alzheimer's and was cared for by the staff team at Taptonholme for the last four years of her life. The staff remained virtually unchanged throughout that time (which I think tells you everything about how the home is managed) and everyone, no matter what their role, treated mum with absolute dignity and respect. Mum's illness could be very upsetting for her at times, but all the staff had the upmost patience and gave her all the time she needed. My sisters and I had cared for mum ourselves prior to her moving to Taptonholme and we wanted to get that difficult decision right for her. We looked at number of other homes, but Taptonholme was head and shoulders above the rest. It's in a brilliant setting, has a welcoming, friendly atmosphere, it's not too big and it's greatest asset - the staff team. I felt a real sense of comfort knowing that mum was well cared for every hour of the day and I now feel that those last years spent at Taptonholme were the happiest of her life.

How likely would you be to recommend Taptonholme? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Submit a Review for Taptonholme

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

1 Bed Vacancy

posted 25 Apr 2018

Single room with en-suite. Care catagory EMI or residential

Awards / Recognitions

There are currently no awards/recognitions posted yet for Taptonholme

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Taptonholme