What types of Care is St Clare House registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at St Clare House?

Own Furniture if required, Close to Local shops, Lift, Gardens & Television point in own room are some of the Facilities & Services.

How far is St Clare House to the centre of Hull?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

St Clare House care home, Bourne Street, Hull, East Riding of Yorkshire HU2 8AE

Review from Linda S (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report

Overall Experience

I cannot thank St Clare's enough. The care and dedication all the staff have given my mam over the last 3 and a half has been fantastic. You could not wish for a better care home.
If we had any queries or concerns someone was always there to sort it out, from managers to cleaners, nothing was too much

trouble.
My mam loved it there and became part of a lovely caring family and so did we.

Reply from Nichola Ward, Manager at St Clare House

Thank you for your kind words it was a pleasure looking after your mum she is sadly missed by us all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Ann J (Daughter of Resident) published on 30 July 2025 Submitted via Postal Card • Report

Overall Experience

I would like to say a big thank you to all the staff who have looked after my mam at St Clare House, particularly over the last few days of her life. The love and support the staff and management showed was a credit ot St Clare's. My mam really loved being at St Clare's and when we visited we was always

made welcome. I would have no hesitation in recommending this care home to anyone.

Reply from Nichola Ward, Manager at St Clare House

Thank you so much Ann she will be missed by us all thinking of you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from M B (Son of Resident) published on 17 November 2023 Submitted via Website • Report

Overall Experience

My mother-in-law is a resident with St Clare House and she absolutely loves being there. It has a warm, friendly atmosphere and is very much a home-from-home. The staff are all very friendly and the support and care they give to her is always fantastic. The home is clean and comfortable and you are

always greeted with a smile.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from S H (Wife of Resident) published on 2 May 2023 Submitted via Postal Card • Report

Overall Experience

My husband went to St Clare's for respite until I recovered from an operation. The care he received was outstanding. The management and staff were so dedicated and helpful, answering any questions I had regarding his care. The patience they showed towards him was the best I could have hoped for. Well

done and thank you all so much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Kathy B (Daughter of Resident) published on 19 November 2021 Submitted via Website • Report

Overall Experience

I cannot recommend this home enough. The manager is fantastic, and all the care staff are second to none. Nothing is too much trouble for any of them, and they look after my mum so well, although Mum keeps saying she wants to go home, this is by far the best place for her. Thanks to all the lovely care

staff, kitchen staff, cooks and domestics, I cannot thank you all enough as you all go out of your way to talk to Mum and myself, and it’s very much appreciated. Special thanks to the manager and her staff for all your help and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from L M (Daughter of Resident) published on 21 June 2021 Submitted via Postal Card • Report

Overall Experience

Following emergency respite care admission, my mother is now a permanent resident at St Clare House. The management and staff are caring and very helpful, especially dealing with my numerous enquiries with patience and understanding. It is also apparent that all St Clare House treat residents as individuals.

During the pandemic, strict Covid procedures are in place to ensure the safety of residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Pat S (Daughter of Resident) published on 5 May 2021 Submitted via Postal Card • Report

Overall Experience

Throughout the six years my mother has been a resident at St Clare House, she has always received very good care. Before Covid, activities and outings were a regular thing. During Covid, steps were taken to ensure safe visits from building a new large summer house for garden visits, to special regular

weekly room visits, following all guidelines. Being on end of life now, she receives excellent care and attention. I would recommend St Clare House to anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Kim S (Daughter of Resident) published on 31 March 2021 Submitted via Website • Report

Overall Experience

My mother has lived at St Clare's since December 2019. The patience and dedication of the whole staff team are second to none, and this has been really evident throughout the pandemic where they have received the best care and protection that could be offered. She is so well cared for in every aspect

of her care. The meals are tasty and nutritious, the rooms are all homely, the communal areas are beautifully kept and welcoming, and the residents every need are met by the fantastic staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Margaret H (Daughter of Resident) published on 31 March 2021 Submitted via Postal Card • Report

Overall Experience

St Clare's has responded to Covid rules throughout. Every effort to keep the family informed has been 100%. The staff are caring and very helpful. We could not be happier with the care our mother has received during her stay.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Susan (Daughter of Resident) published on 19 November 2019 Submitted via Website • Report

Overall Experience

My mum has been in St Clare's since January 2012. She has gradually become more dependant on care as the years go by and St Clare's have always provided excellent care for her. The management and staff are all very sympathetic and caring and the activities provided for the residents have always been

to a high standard. I have been around at mealtimes and the food is always freshly cooked by the resident chef and choices are provided. I am confident that my mother is in the best possible hands at St Clare's.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Julie H (Daughter of Resident) published on 25 March 2019 Submitted via Website • Report

Overall Experience

The manager and her staff cared for my mum for the last several years.
Everyone including all the domestic staff went above and beyond to make sure mum was well cared for, nothing was too much trouble for them and they all treat her like a member of their own family. In her last few days when family

couldn’t be there, a member of staff sat with her at all times. At the time of her passing, someone was with her, the dignity and respect we received from them was second to none and nothing was too much trouble for them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Lynda H (Daughter of Resident) published on 22 January 2019 Submitted via Postal Card • Report

Overall Experience

I cannot praise St Claire's enough, especially the events lady. She does a lot with the residents. Also the staff are brilliant. As are the manageress and owner.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Julie J (Daughter of Resident) published on 11 July 2018 Submitted via Postal Card • Report

Overall Experience

The manager and all her team have shown care and respect to my Father and me (as a visitor). At all times nothing is too much trouble. I only need to ask.
The home provides a loving environment, the entertainments coordinator is very good with all the residents with entertainment and days out etc.,

I would recommend this care home to anyone who needs a caring and safe/loving environment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Bill W (Son of Resident) published on 11 July 2018 Submitted via Postal Card • Report

Overall Experience

We are very happy with the care our Mother receives here. The staff are always happy to speak to us, give feedback on her. She is happy here, for us as a family this gives us peace of mind. The home caters for her needs very well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Lyn B (Daughter of Resident) published on 19 December 2016 Submitted via Website • Report

Overall Experience

My Mum has been living in St Clare House since March 2016.... As a family, we are confident she is loved and cared for by a team of highly professional (fun-loving) people.
Whenever we call in to see Mum or ring.... we are always greeted with positive/informative feedback on Mums day.
This is not

just a care home...it feels like home - the food is always beautiful and fresh (varied) and residents always have a choice.
The staff are not only there for Mum's every need - they constantly offer support and advice to the family.... which means so much at this difficult time in our lives.
Something hugely important to us is.... it's clear to see all the staff work together extremely well, making a very happy relaxed atmosphere.
We would highly recommend this home to anyone .... not only for the way it is managed, there is a fantastic events co-ordinator who works very hard with activities and outings tailored to every need.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Anthony A (Regular Volunteer) published on 12 August 2016 Submitted via Postal Card • Report

Overall Experience

I find the members of staff at St Clare House, Hull, caring and professional.
They have varied activities led by an excellent entertainment co-ordinator, the kitchen chefs are excellent; also sociable. I enjoy my hourly weekly visit when I see friends.