The Garden House, Grimsby, North East Lincolnshire
The Garden House, Grimsby, North East Lincolnshire
The Garden House, Grimsby, North East Lincolnshire

The Garden House is an exclusive care home in Grimsby, welcoming short and long-term residents. It offers enhanced dementia and residential care, as well as inviting respite and day care.

The Garden House's Devonshire Suite has been designed as a small, 11 bed unit within the home with a real focus on daily living and emotional support and care.

The remaining 29 rooms within the home have a range of comfortable and well-equipped bedrooms, all residents have a choice of lounges and seating areas which feature comfortable and specially designed furnishings.

It also offers four bed Bariatric rooms within the home.

Care has been taken throughout the home to ensure that the 'old' and 'new' blend together harmoniously. Although the original house has been modernised it still retains the atmosphere of a family home. The home has a friendly experienced care team and an experienced team of cooks who create delicious and nutritious home-cooked food, which also covers special dietary requirements.

The Garden House’s focus is on personalised care for older people as well as being effective in specialising in dementia care.

The home provides access to a secure rear garden.

Carers are passionate about respecting each individual's rights, privacy and dignity, with the addition of a comprehensive timetable of activities.

The home offers a range of services and facilities, including: its own GP access; visiting dentist; visiting opticians; visiting chiropody; weekly hairdresser; personal laundry service; own furniture if required; secure enclosed private garden; 24-hour refreshment facilities.

It is conveniently located close to local shops and public transport.

Group: Devonshire Care

Person in charge: Ann Farrow (Home Manager)

Local Authority / Social Services: North East Lincolnshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Challenging Behaviour • Down Syndrome • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 50+.

Single Rooms: 32

Shared Rooms: 4

Rooms with ensuite WC: 20

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Television point in own room

Directions:

Please see map.

Visiting:

Visitors welcome anytime.

Parking:

There is a very spacious parking area to the front of the home leading round to the back.
There is also additional parking on the street at the side of the home.

Latest Care Quality Commission* Report on The Garden House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 The Garden House has a Review Score of 8.1 (8.133)

The Review Score of 8.1 (maximum of 10) for The Garden House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for The Garden House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.633 for The Garden House is calculated as follows: ( (39 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.633

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.5 Points relating to the number of positive Reviews for The Garden House is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Garden House?

  • Extremely LIKELY
    3
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Garden House

  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    2
  • Sister-in-law of Resident/Service User
    1

My sister in law was welcomed into The Garden House around 2 weeks ago having moved from a Sheffield care home which was dire. My husband, her brother and I tried for many months to get her into a care home in this area, the place she wanted to be where she was born, she is not an easy person to care for and the staff certainly have their hands full. Taking this into account they are amazing, so friendly and caring. The home itself is spotless, warm and welcoming, yes it could do with an update in some areas but taking into account the financial constraints they have (I should know, my background and current expertise is health and social care). It's a lovely homely home. There are many other purpose built, singing and dancing with their fancy decor care homes but they lose the purpose of what they are actually there to do, something this care home has in abundance. If you are looking for a real care home with an ethic of real person-centred care, this one is well worth a visit.

How likely would you be to recommend The Garden House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jill Cocking, Operations Manager at The Garden House responded to this review on 10 Apr 2017:

Thank you so much for your review, I know all the staff will be delighted. I will ensure this is passed onto them they all work very hard, I have spoken to your sister-in-law on my last 2 visits to the home. I arranged the transport from her former home to The Garden House.
Again thank you for taking the time to review our home.

The new dementia unit in The Garden House is very welcoming, well planned out, with a lovely street the residents can walk down, it's lovely. There are areas for the residents to explore, a sensory room, they can sit and watch a film in the cinema room. the residents are very happy and well cared for with lots of love.

How likely would you be to recommend The Garden House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jill Cocking, Operations Manager at The Garden House responded to this review on 22 Feb 2017:

Thank so much for your feedback, I know the staff have worked so hard in the new unit, and care so much for our residents. I will pass this feedback onto the staff and the Manager.

We find the staff very friendly and the surroundings and conservatory are very bright and cheerful.

How likely would you be to recommend The Garden House? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very nice surroundings. We like the conservatory in particular. The staff are always very friendly.

How likely would you be to recommend The Garden House? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Jill Cocking, Operations Manager at The Garden House responded to this review on 23 Dec 2016:

Thank You so much for your comments, the staff work very hard and will be delighted.
Jill Cocking Operations Manager

Care is absolutely fantastic. Staff are really so good. Some work has been done in the home decoration and some more is happening which is so nice.
My husband says "when I am old enough I will come here to stay".

How likely would you be to recommend The Garden House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Jill Cocking, Operations manager at The Garden House responded to this review on 02 Dec 2016:

Thank you so much for your review. The staff are exceptional in the home and I am sure they will be delighted by your comments .
We are working very hard in the home and are due to open our " enhanced dementia " suit within the next few weeks.

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Awards / Recognitions

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Care Home Idol 2016

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