340 Pelham Road, Immingham DN40 1PU
Owner: Balmoral Care Ltd
Person in charge: Ann Mortimer (Manager)
Local Authority / Social Services: North East Lincolnshire Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 35 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Private and Contracted with Local Authority. Ages 65+.
Single Rooms: 31
Shared Rooms: 2
Rooms with ensuite WC: 16
Weekly Charges Guide: Personal Care Single £400 – £500 , Personal Care Shared (per person) £400 – £500 (These prices are only a guideline, please contact The Kensington to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Car parking to the front
Latest Care Quality Commission* Report on The Kensington: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Kensington has a Review Score of 4.1 (4.083)
The Review Score of 4.1 (maximum of 10) for The Kensington is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.1 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Kensington in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.083 for The Kensington is calculated as follows: ( (4 Excellents x 5) + (5 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 12 Ratings = 4.083
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for The Kensington is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 0 Reviews ÷ 7 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Lynne B (Private Carer of Resident) on Friday 19 February 2016. Relates to February 2016.
I visit the home at least twice a week and I am impressed by the hard working staff who are always cheerful, often in extremely difficult circumstances. I watch the interaction between the staff and patients and see genuine caring and affection. The home is always immaculately clean and has a very friendly atmosphere.
How likely would you be to recommend The Kensington? Extremely Likely
Overall Standard: Excellent
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Satisfactory
Safety / Security: Good
Value for Money: Satisfactory
There are currently no Care Home Idol entrants who have performed at The Kensington