Carleton Court R H Ltd

My mum recently passed away after spending 8 months in Carleton Court. The care she received in this time was excellent. The home is relatively small and the staff take time to know all about the residents and their families. They treat the residents with dignity and respect. I know my mum was safe and well cared for during her time there.

As a family, we would like to thank everyone at Carlton Court for all of their amazing work, care, and dedication. It truly does not go unnoticed

Cannot recommend Carleton Court enough, which is why I have given 5 stars. The staff and management are so caring, and go above and beyond and to me that's paramount for my brother who is a young resident. The interaction is brilliant always involving them in activities not just leaving them to sit in a chair doing nothing. Carleton court is a definite home for relatives knowing they are being cared for 100%.

My Mum has been a resident at Carleton Court for the last two and a half years during which time she has had excellent care. Sadly Mum passed away recently at Carleton Court. The love, care, compassion and dignity which was shown to Mum by all the care team during her final days was excellent. Also the care and compassion which was shown to the rest of the family during this difficult time by all the staff and I mean all the staff, domestic, cooks, care teams (day and night) and the manager was superb, we couldn't have asked for more. Losing Mum has been heartbreaking for the family but with the help of everyone at Carleton Court we have managed to cope. The whole team do an excellent job, showing love, care compassion and dignity to their residents at all times. Family members are always made welcome and encouraged to join in with the resident activities. Carleton Court is a well managed residential home with friendly staff who make all the residents feel safe, loved and cared for.

My dad has a good relationship with the staff and has a laugh with them. I can approach any staff member and talk about my dad and any concerns I have. They keep me updated on doctors' appointments. Dad also says if he fancies something different to eat the cook will sort this out for him. The main thing is my dad says he's happy living at Carleton Court.

Mum has been here for nearly a year now and has settled extremely well. The staff are amazing and mum feels like she is a member of family. Mum has always had a great appetite and loves the food. I've been away recently and I could go knowing mum was in such good care.

A lovely friendly home with a sense of belonging to a family. Lots of activities to be involved in and the carers try their utmost to improve the quality of life for their residents. They make visitors very welcome. Can't recommend them highly enough.

My father was a resident at Carleton Court for over a year until his death. He was treated with great care and dignity and we were always made very welcome when we visited him. We always felt that they had his best interests at heart.

So, in my experience, I would say 'a smashing little care home with a personal touch' Thank you Carleton Court.

My mum-in-law had a stay here when she was discharged from hospital after a fall. She had to isolate due to the Covid restrictions, so could not use facilities etc, but the staff were really excellent, and she felt very well looked after. The manager was incredibly helpful also.

I shall personally miss the staff as Mum died last month (February), I looked on all them all as friends as they were always so supportive, approachable and welcoming, and we all wish them the very best wishes for the future.

As you can see I cannot praise them all enough. Thank you.

My mum went into Carleton Court in July and settled really well, the staff are extremely friendly and caring, making a difficult transition very easy for Mum. The food is very well cooked and thanks to the varied menu, Mum put on very much needed weight.

My mum was only in Carleton Court for a few months but in that time she was very happy and well cared for. The staff were really friendly to her. Her room was clean and tidy and she was encouraged to bring in a good selection of her personal belongings to make it like home. The food was of a good standard and made on-site, which my mother loved. We were welcome to visit when we liked, which fitted in well with my work. A very homely atmosphere, which suited my mother down to the ground.

Swings and roundabouts.

My father has recently become a resident at Carleton Court and I can honestly say that I am very happy with the care he receives. The staff are helpful and friendly. If they have any concerns they let you know and likewise any questions or concerns I have are always answered honestly. The residents are well looked after and the home is clean and well run. The food is cooked daily and there is a choice. Visiting is open and you are encouraged to treat it as a home. I have been able to make my father's room very much his own, with furniture and pictures.

endured a period of severe illness and passed away at the end of January. During this time and since, the level and standard of support and care for both my parents and myself could not have been better. An outstanding response to a difficult situation.

We find the majority of care staff are caring and helpful, but sometimes there appears to be a shortage on duty. Sometimes residents having to wait for someone to respond to call buzzer for toileting etc. Also if you phone the home at weekends it often isn't answered. I don't think the staff manage to sit and chat with the residents. My mum is alone most of the time as she refuses to leave her room.

My mother has been at Carleton Court for over a year and her dementia is increasing. She is treated with immense dignity, but also a lot of love. She is not just a nameless resident. The staff always make sure she is dressed beautifully, which would have been very important to her and is very important to me. Mammy loves her food and the food she gets at Carleton Court is always delicious with a menu provided. I am consulted at every stage of her development. When I recently couldn't visit due to an accident, the staff were quick to provide detailed information and reassurance about Mammy. I would recommend Carleton Court to anyone with a relative of need of care.