

Care Provided by Hawksbury House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Hawksbury House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Hawksbury House Ltd
- Private Owned
Person in charge
- Josie Turnbull (Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (33)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Protected meal times in place, however families are welcome to dine in relatives room.
Parking
- Free onsite parking.
Hawksbury House Reviews (8)
Hawksbury House has a Review Score of 8.0 (8.012) out of 10, based on 3 reviews in the last 2 years.
Over all time Hawksbury House has 8 reviews.
My wife has been a service user in the care of Hawksbury House for 2 and a half years, suffering from Alzheimer's disease. The illness has now progressed to the point where she can only lie on a recliner and she only recognises our youngest son and I. Despite that the carers at Hawksbury House have shown her the same care and support they did at the beginning. They see to all her medical, bodily and phycological needs with patience and compassion. My wife enjoys the food. The home is kept clean and tidy. The laundry service is good. They now have two staff members who provide activities for the interested and able-bodied. The small garden needs attention. The lead night staff and lead day carers have all been there since my wife moved in. This is a homely place to be.
Thank you so much for your review, it is very much appreciated.
Hawksbury House is very welcoming. All the staff are friendly, helpful and go above and beyond in caring for residents. I have peace of mind that my mam is being cared for in a dignified manner. Rooms are adequate some with lovely views over the garden. The staff are always willing to answer any questions and if they are not sure they will find out from another member of staff. Overall I would have no hesitation in recommending Hawksbury House to anyone.
Thank you so much for your lovely review. We are very grateful and I will pass this on to our staff team.
My father has been a residence for nearly 4 years. Over all We are very happy with his care. He is well settled and generally very content. Staff are always helpful. And keep us well informed of his well being.
Thank you very much for your kind response, we always appreciate people taking the time to do this.
Very happy with care and support given. Well Looked after. Always kept informed about any health issues. Home needs updating but it’s clean and tidy. Staff are good at keeping us informed. And look after their charges. Thanks
Thank you so much for your kind words, they are very much appreciated. We would like to share with you our plans with regards to updating the care home in the near future. Please feel free to pop in to see me for a cuppa when you are next in.
On our first visit to Hawksbury House, our first reaction was a feeling of warmth and that of a home. Over the 3 years or so that immediate impression and feeling has grown. Not only warmth but also professionalism, and care shown by the staff and management. I visit my wife every day and I see all of the incumbents of the home alongside seeing my darling wife. The food is good, often there is entertainment, and there are exercises for all and individual exercises according to member's needs. My family and I are delighted that my wife is so happy living in the home, when I take her to our home of 40 years she cannot wait to get back to Hawksbury. All the staff are kind and welcoming to me every time I visit and so helpful when we wish to spend time in the garden on a warm day. So we are so glad that my wife is part of the community at Hawksbury which, she loves.
The staff are all fantastic. They take great care of our mam. We could definitely recommend Hawksbury House. Our mam is treated respectfully and with dignity and has made some friends with others residents and has a great rapport with the staff.
Thank you so much for your kind words, your relative is a pleasure to care for.
I can’t express my heartfelt gratitude for the exceptional care and support my Mam received during her time at Hawksbury House. The dedication, compassion, and unwavering commitment made a significant difference in her life, and the family are truly thankful for all that the team did for her, especially her carers in her final days. The kindness and professionalism brought comfort to both Mam and our family and we’ll be forever grateful for creating a warm and nurturing environment that allowed her to feel safe and cared for.
Thank you so much for your kind words, it was a pleasure to look after your mam, she was a wonderful lady and loved by everyone at Hawksbury House. Thank you for taking the time to write your lovely comments.
The staff and care are just what you would want for your elderly relative. I would recommend Hawksbury, it may not be chandeliers and plasma TV's but the care is outstanding and that's what counts. Many thanks.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 July 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Hawksbury House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hawksbury House.
Accreditations
There are no accreditations posted yet for Hawksbury House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Hawksbury House
What types of Care is Hawksbury House registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hawksbury House have?
There are 33 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Hawksbury House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hawksbury House to the centre of Gateshead?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
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