Bowland Lodge

Western Avenue, Newcastle upon Tyne NE4 8SP
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7.5 1 Review
  • Bowland Lodge, Newcastle upon Tyne
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £861 – £861
  • Self-Funded Residential Dementia Care: £925 – £925
  • RESPITE Self-Funded Residential Care: £861 – £861
  • RESPITE Self-Funded Residential Dementia Care: £925 – £925

These prices are only a guideline, please contact Bowland Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • R P Malhotra and D K Malhotra

Person in charge

  • Cheryl Goff (Manager)

Local Authority / Social Services

Admission Criteria

  • All referrals welcome
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (3)

Visiting

  • Visiting to Bowland lodge available any time thought out the day

Parking

  • Large care pack to front of the building and side

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Bowland Lodge Reviews (1)

7.5

Bowland Lodge has a Review Score of 7.5 (7.472) out of 10, based on 1 reviews in the last 2 years.
Over all time Bowland Lodge has 1 review.

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Review from S R (Daughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
This is the second care home my mam has been in since 2024. I have to say reading the mixed reviews did put me of when I found out she was moving here. But now mam is here I look ke the home. Yes it's an old building, but it has charm. I noticed in the other home she was sitting in the same clothes
every day. Here she is in fresh clothes, clean and tidy. The staff are not clingy with her so no linking arms. They are so friendly and approachable. We have been told we can have meals with her all free, the other home charged for this. My dad visits more than me he has had lunch with her a few times. I am well impressed with the duty of care that mam is receiving. She has a small basic room and a shared bathroom, we can fetch furnishings in but to be honest what she has is adequate. Mam can sit outside If she wants they have a big garden area, we went once and a table of fresh juice and snacks were on another table. I am well impressed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 7.5 (7.472)

Overview of Review Score

The Review Score of 7.5 (7.472) out of 10 for Bowland Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.333 for Bowland Lodge is calculated as follows: ( (4 Excellents x 5) + (8 Goods x 4) ) ÷ 12 Ratings = 4.333
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.139 Points relating to the number of positive Reviews for Bowland Lodge is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 1 Positive Reviews ÷ 7.2 = 0.139
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Sep 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Bowland Lodge

What types of Care is Bowland Lodge registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bowland Lodge have?

There are 30 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Bowland Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bowland Lodge to the centre of Newcastle upon Tyne?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bowland Lodge to verify any information. View our terms and conditions. Bowland Lodge has an Basic Service - more info.