Cedar House

We are happy with the general care my mother has been given, her feeding and personal care due to her Parkinson's Disease has been good. She is now bedfast and receiving two hourly care. When my mother was more lucid she enjoyed taking part in the activities provided by the staff and visiting entertainers. When my mother had her 91st birthday recently, it coincided with a visiting singer which made the occasion very special. The staff communicate very well with my mother, considering her difficulties with Parkinson's Disease. We are very happy with domestic support to my mother such as laundry, room cleaning and dietary menus.

Mam been on end of life care from 2nd June. The staff/carers have been absolutely amazing with my Mam. Shown great compassion with both mam and myself. Have looked after Mam with great care and dignity. They keep me informed on everything that is happening throughout. Senior carer Amy and Kayleigh and Ashley been very supportive. As with all carers. Excellent care at difficult time.

Warm welcome when arrive to visit my Great Aunt staff always ask were we want go sit for our time there home is always clean and tidy and staff are doing a great job the care they give to there residents best care home ive ever being in my Auntie room is so nice has all she needs in there always clean 100%recommend

A warm welcome is always offered to me when I visit my wife. Staff know who I am visiting. My wife is very well cared for. Her room is always clean and tidy. I am pleased to know she is in a safe place. The dining kitchen lounge is always clean and free from obstructions.

My uncle has complex mental health care needs which caused him to be moved out of his former care home. Sarah and the staff at Cedars have welcomed him and done everything they can to accommodate his preferences. We are very grateful to them all and highly recommend cedars as a caring establishment.

Mum has been a resident at Cedar House for over 2 years. She has settled very well. Staff and management alike always treat her with respect and dignity. My husband and I are very pleased with the home. All of the staff are very friendly and approachable at all times. Thank you.

Staff so caring and friendly but a having more staff on shift would be of benefit to residents. My dad speaks positively about the majority of the staff. I do feel a lick of paint would make rooms a nicer place to be.

Staff show care, respect and dignity. Staff are also very knowledgeable and explain the whys in detail when it comes to individual requirements and you are kept informed, nothing is to much trouble, they go above and beyond.

I find the all the staff at Cedar House very friendly. They've always got a smile when they open the door. If we've got any problem, it's always sorted. Dad is very settled now and it's lovely to see him getting involved with the activities. We are very happy with his care.

Any problems or worries I have about mam and dad are resolved without any problem. The staff are lovely, from management to domestics, carers and kitchen staff, nothing is a problem to them, they always help and mam and dad are happy and looked after.

The staff are always very friendly and helpful and my mam seems to be very happy there. They do lots of activities and parties for the residents and it's a happy place. There are always plenty of staff at work so there is always someone at hand if needed.

My mam has been very well looked after since being in the care home. It took her a while to settle in but now she seems quite settled. She enjoys joining in with the entertainment and likes going on trips out. They always have different themes depending on the time of year which makes it feel homely. She can help with tidying up especially in the garden which gives her some independence, she always enjoyed looking after her home and garden which makes her feel more at home.

Mam always complains food is cold, I've had to take it down to be microwaved a few times when I'm here as she won't eat it.

Care of my mam is very good. Always on the ball with health situations, the home does activities that try to include as many as possible and if relatives are in the home at that point, they include them by joining in, making them cups of tea etc. I always feel welcome when I visit and feel informed with her care. Thank you.

They seem to be maintaining the standards they have set and be making an effort for Christmas. The staff always seem genuinely committed to helping the residents and treating them with kindness and care. Visitors are always welcome.

Would like to thank all the staff for looking after my dad. It's great to know he is in such good hands. Would definitely recommend Cedar House Care Home to anyone. I feel much more relaxed knowing my dad is in such good hands. Thank you.

When she was poorly recently they were quick to recognise it and act on it calmly, caring for her throughout.

The care and kindness delivered by the Cedar House team cannot be overestimated. It has been such a reassurance to my father and me that my mam is being cared for by such a caring and professional team. The past few months during the pandemic have been difficult but I have been able to trust that Mam is being cared for so well and we have been so well supported.

I am very happy with the care given to my parents within Cedar House. They are always treated well by staff who are very caring. They are always clean and well presented. Their room and clothes are always clean. They are always in their own clothes! I would definitely recommend the home to others.

Thank you all.