Review from Margaret S (Mother of Resident) published on 29 April 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
My son has been a resident here since July 2020 and has never been more content. The staff are well informed, intuitive to his needs and special behaviours, and seem to stay in their jobs for longer than their counterparts working for other charities, which is an important consideration when choosing
residential accommodation for any family member. People with autism need consistency, understanding of who they are, and time. They get all of that and more at this establishment. He goes on plenty of outings of his choice, is kept occupied with his favourite pastimes, and his healthy diet is catered for. He has his own room, and shared facilities such as the bathroom, toilets, lounge, kitchen, etc. The home is warm and clean, and the staff are friendly and will bend over backwards to facilitate visits. Nothing is too much bother. It's a difficult process, saying goodbye to any family member, but knowing they are in safe hands makes it easier.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
11 Oct 2018
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Report
Learning Disability / Autism & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Cedars have?
There are 10 Single Rooms.
What are the Facilities & Services at The Cedars?
Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.
How far is The Cedars to the centre of Sunderland?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Cedars to verify any information. View our terms and conditions. The Cedars has an Basic Service - more info.