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The Croft

12b Ettrick Grove, High Barnes, Sunderland, Tyne & Wear SR4 8QE
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Care Provided by The Croft

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,100From £1,100
Residential Dementia CareFrom £1,100From £1,100

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Clovely Care Ltd
  • Private Owned

Person in charge

  • Kathryn Hudson(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (33)
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The Croft Reviews (4)

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Over all time The Croft has 4 reviews.

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Review from J M (Daughter of Resident) published on 12 February 2020 Submitted via Postal Card
Overall Experience
I have found staff to be very caring, treating residents with dignity and respect. Management are very approachable, very supportive to my family during difficult times.
They have good networks with local health providers and are quick to contact them when necessary.
Communication about my mother's care is very good and they respond very well to any suggestions.

All staff members contribute a great deal to making The Croft a happy place.

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Review from L T (Daughter of Resident) published on 29 January 2020 Submitted via Postal Card
Overall Experience

The Croft a warm caring environment. The carers are superb and genuinely care about the residents and their needs. The management are approachable and have an open-door policy. The medical care when needed is immediate and of high quality. All the staff greet visitors as friends and will chat about how your loved one has been that day.

Reply from Kathryn Dunningham, Owner/Manager at The Croft

Thank you for your very positive statement about the care, staff and management. Kathryn

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Review from D A (Daughter of Resident) published on 8 February 2019 Submitted via Postal Card
Overall Experience

My father was treated with the utmost dignity at all times while in the home. The staff were always pleasant and very helpful and caring. I cannot speak too highly of all the care my father received and all my family were treated respectfully at all times.

Reply from Kathryn Dunningham, Owner/Manager at The Croft

Thank you for your kind comments about The Croft care home and the care that your dad received with us, it was a pleasure to look after your dad and get to know his family. We take great pride in treating everyone under our care with kindness, respect and dignity and when supporting people with end...  

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Review from S W (Daughter of Resident) published on 20 November 2018 Submitted via Postal Card
Overall Experience

I find management and staff very family orientated. I can talk freely about concerns and staff always work to give good care. Management are extremely approachable. I feel the care home is run very well and we don't worry a lot about our loved one as they do all they can for him. He is kept very clean and monitored well.

Reply from Kathryn Dunningham, Owner/Manager at The Croft

Thank you so much for your review. As a home and management team, we are always doing our utmost to support those in our care and their loved ones. It's a pleasure to look after your loved one and support his family and friends. Thank you, Kathryn.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 June 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Frequently Asked Questions about The Croft

What types of Care is The Croft registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Croft have?

There are 33 Single Rooms.

What are the Facilities & Services at The Croft?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is The Croft to the centre of Sunderland?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

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