Dairy Lane Care Centre

Dairy Lane, Houghton le Spring DH4 5EH
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8.7 3 Reviews
  • Dairy Lane Care Centre, Houghton le Spring
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Care Provided by Dairy Lane Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £897 – £927
  • Self-Funded Residential Dementia Care: £927 – £927
  • RESPITE Self-Funded Residential Care: £897 – £927
  • RESPITE Self-Funded Residential Dementia Care: £927 – £927

These prices are only a guideline, please contact Dairy Lane Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Dairy Lane (St Michael's) Ltd

Person in Charge

  • Mary Tinkler (Owner/Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (0)

Parking

  • On site parking

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Dairy Lane Care Centre Reviews (3)

8.7

Dairy Lane Care Centre has a Review Score of 8.7 (8.732) out of 10, based on 3 reviews in the last 2 years.
Over all time Dairy Lane Care Centre has 3 reviews.

Overall Experience
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  • 1
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Date Published
  • 3
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Reviewer Connection to Dairy Lane Care Centre
  • 1
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Total of 3, showing 1-3
Review from Robert P (Brother of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The day my brother Eddie went into the home I had a good feeling about the place and he was going to be ok. All the staff are welcoming and friendly and there is always someone there to give you an update on his welfare. I cannot thank the staff enough.
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Review from B S (Husband of Resident) published on 21 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am the husband of a resident, my wife has lived here for 6 years I have always been happy with her care and with the love staff show towards her, they treat her like one of their own, staff are always kind , and friendly are always happy to help
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  • Treated with Dignity
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  • Value for Money
Review from A F (Daughter of Resident) published on 21 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nice friendly home, staff are nice, food is good, residents care needs are met, and are well looked after and safe, they have plenty to keep them occupied as they have quizzes, do home baking, help with house hold chores, supervised, and have entertainment visit the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Current Review Score: 8.7 (8.732)

Overview of Review Score

The Review Score of 8.7 (8.732) out of 10 for Dairy Lane Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Dairy Lane Care Centre is calculated as follows: ( (29 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 35 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.932 Points relating to the number of positive Reviews for Dairy Lane Care Centre is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4. 3 Positive Reviews ÷ 4.4 = 0.682
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Oct 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Dairy Lane Care Centre

What types of Care is Dairy Lane Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dairy Lane Care Centre have?

There are 22 Single Rooms.

What are the Facilities & Services at Dairy Lane Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift & Gardens are some of the Facilities & Services.

How far is Dairy Lane Care Centre to the centre of Houghton le Spring?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dairy Lane Care Centre to verify any information. View our terms and conditions. Dairy Lane Care Centre has an Basic Service - more info.