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Thorncliffe House

15 Thornhill Park, Sunderland, Tyne & Wear SR2 7LA
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staff are fantastic with her and the care they give her is fantasticN C(Niece of Resident/Service User)
Thorncliffe House, Sunderland
Gran is very well cared for, always clean and been well fed!Susan B(Granddaughter of Resident/Service User)
Thorncliffe House, Sunderland
my grandmother she is always clean, well presented and very happy. The staff are lovely with herJackie B(Granddaughter of Resident/Service User)
Thorncliffe House, Sunderland

Thorncliffe House care home in Sunderland provides permanent accommodation with personal care and support.

The home, which doesn't offer nursing, cares for residents with dementia and those with physical disabilities.

People's privacy, dignity and independence are respected at all times.

Residents are encouraged to bring their own pets to the care home.

Before residents move into the home, staff make sure their personal needs have been thoroughly assessed and explained to...  

Care Provided by Thorncliffe House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,099 - £1,099£1,099 - £1,099
Residential Dementia Care£1,099 - £1,099£1,095 - £1,099

Thorncliffe House does not charge any top up fees.

Contact Thorncliffe House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Thorncliffe Care Ltd
  • Private Owned

Person in charge

  • Colleen Purvis (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (6)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Thorncliffe House Reviews (13)

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9.6

Thorncliffe House has a Review Score of 9.6 (9.574) out of 10, based on 9 reviews in the last 2 years. Over all time Thorncliffe House has 13 reviews.

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Showing 13 reviews matching selected criteria
Review from N C (Niece of Resident) published on 31 October 2025 Submitted via Website
Overall Experience

My auntie loves it here the staff are fantastic with her and the care they give her is fantastic. The staff go above and beyond . It is like one big happy family , when we come up they always make us feel very welcome and nothing is any bother for them .

Reply from Kelly Gallimore, Area Manager at Thorncliffe House

Thank you so much for your kind words I will share with the team thanks

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Review from Susan B (Granddaughter of Resident) published on 14 August 2025 Submitted via Website
Overall Experience

My Gran is very well cared for, always clean and been well fed! When we visit the staff are always lovely and friendly, you can see they are attentive to all. Every occasion the staff ensure all the residents make an event of it, so lovely to see. I enjoy seeing posts on social media with pictures between visits.

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Review from Jackie B (Granddaughter of Resident) published on 11 August 2025 Submitted via Website
Overall Experience
When visiting my grandmother she is always clean, well presented and very happy. The staff are lovely with her and are very friendly towards us.

The events that are organised over the year and involving all of the residents is lovely to see as you can tell they all enjoy them.

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Review from S B (Granddaughter of Resident) published on 17 July 2025 Submitted via Website
Overall Experience

Staff and management went above and beyond to ensure every service user had the best Christmas and every service user received a Christmas present and lovely decorated and beautiful food served over the Christmas period

Reply from Kelly Gallimore, Area Manager at Thorncliffe House

thank you very much for the great feedback we will share with the team

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Review from Philip D (Power of Attorney of Resident) published on 10 December 2024 Submitted via Website
Overall Experience

My mother-in-law has resided in Thorncliffe House now for just over 2 years. Myself and my wife have always found the place clean and tidy. The staff have always been very attentive to the care and well-being of my mother-in-law, and have been helpful in anything that we have requested. They seem to be on the ball in seeking any medical treatment that is needed. They do provide various types of entertainment and trips out. It is always a concern putting a person into a care home, but we have been very happy with the service and care provided.

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Review from Caroline H (Daughter of Resident) published on 9 December 2024 Submitted via Website
Overall Experience

My dad is a resident of this lovely nursing home. I don't live locally but when I come to visit, the staff are so friendly and welcoming. The home itself is beautifully decorated and clean, my dad's room is full of personal photos and all the medical equipment he needs. The staff are really kind and caring treating him as if he were family and despite his frailty he looks really happy there. I work in care myself and know how important it is to have care and patience and it is well practised in this lovely place. Thank you everyone for your wonderful work.

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Review from Karen D (Daughter of Resident) published on 4 December 2024 Submitted via Website
Overall Experience

My mother has been a resident in Thorncliffe House since December 2022 as she is severely sight impaired and has mild dementia. She has said on a regular basis when visited that the staff are all very friendly and helpful and that the food is good and, after initially worrying that she wouldn't settle, she seems happy with her life. I usually have a chat with the carer when I arrive as to how she has been and they always seem well informed about her situation. She has required two visits to A and E recently and on both occasions we were immediately informed by management and she was accompanied by a carer to stay with her. She also suffered two TIA's on separate occasions when I was there and the response from the staff was instant and very professional. It is so reassuring to know that she is being looked after so well. The place is always clean and warm and I love the way that the entire staff, not just the carers, interact with Mam.

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Review from Alison S (Daughter of Resident) published on 15 November 2024 Submitted via Website
Overall Experience
My father has been a resident for 3+ years suffers with dementia and has medical needs. All the staff treat him with patience, dignity and care - his medical needs are put in place immediately as required -medication, nurse visits, hospital visits etc.
Nobody wants a member of their family to end up in a nursing home, but we know that he is getting 24/7 professional care which he now needs and is very well looked after. The home manager and all the staff keep us informed of any concerns they have and any changes in him.
All the staff are polite and friendly - we visit on a regular basis and are made very welcome every time we visit - nothing is a problem.
Thorncliffe House is clean, warm, always bright and welcoming and the food they serve is freshly home-cooked.

My father is well looked after and seems happy, a very homely atmosphere all year round.

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Review from Robert S (Nephew of Resident) published on 30 October 2024 Submitted via Website
Overall Experience

My mam was in Thorncliffe from May 2019 to April 2022, and me and my family could not talk higher of the way she was looked after, and now the staff are taking the same great care of my aunt. The manageress has always been great, forthcoming with information and advice; and her staff represent her brilliantly, all are friendly and helpful. The biggest compliment I can give is that Thorncliffe has a homely atmosphere from the moment you enter, nothing feels sterile or mechanical, there's genuine warmth and friendliness that goes with the excellent professional caring.

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Review from M S (Partner of Resident) published on 15 February 2024 Submitted via Postal Card
Overall Experience

He is well looked after and seems to be happy living in Thorncliffe House Care Home and he is happy with all the staff.

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Review from Mark B (Son of Resident) published on 15 February 2024 Submitted via Postal Card
Overall Experience
Very good care.

My mam is happy.

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Review from A S (Relative of Resident) published on 23 January 2024 Submitted via Postal Card
Overall Experience

My family member is very well cared for at Thorncliffe House Care Home. The staff are very friendly and professional. He seems happy here.

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Review from Margaret M (Wife of Resident) published on 16 January 2024 Submitted via Postal Card
Overall Experience
Staff and patient care, excellent.
I am very pleased with the care and consideration given to my husband.

Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 July 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Colleen Purvis
Colleen PurvisJob Title:Home Manager

Home manager of 8 years

Frequently Asked Questions about Thorncliffe House

What types of Care is Thorncliffe House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Thorncliffe House have?

There are 18 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Thorncliffe House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Thorncliffe House to the centre of Sunderland?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

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