Type of Service
- Residential Home
- For a maximum of 6 Service Users
Primary Care Categories
- Learning Disability / Autism
- Younger Adults
Length of Stay
- Permanent Care
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Care Provided by Villette Lodge
Funding & Fees
Contact Villette Lodge to confirm what's included and get a personalised quote
Good to Know
Group / Owner
- Sunderland City Council
- Local Authority Owned
Person in charge
- Lauren Buglass (Manager)
Local Authority / Social Services
Room Information
- Single Rooms (6)
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Villette Lodge Reviews (2)
Over all time Villette Lodge has 2 reviews.
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Overall Experience
Date Published
Reviewer Connection to Villette Lodge
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Review from Jacqueline M (Aunt of Resident) published on 10 April 2024 Submitted via Website•
Overall Experience
My niece stayed at Villette from 14th November 2023, we could not express our gratitude to the wonderful staff there. The level of professionalism and more importantly care was second to none.
She was supported in every aspect and was encouraged to engage in activities and learned many social...
My niece stayed at Villette from 14th November 2023, we could not express our gratitude to the wonderful staff there. The level of professionalism and more importantly care was second to none.
She was supported in every aspect and was encouraged to engage in activities and learned many social skills, all whilst being assessed for her forever home, her confidence grew daily boredom was never an issue, and she learned to cook and be more independent than we had ever dreamed. They didn’t just support my niece but me also, I was always greeted with a warm welcome and many times a shoulder to cry on. My niece has now left their care and moved to her new home, we will never be able to thank them all for all the hard work care, and support they truly are amazing, and we will never forget their kindness.
Review from Pauline H (Mother of Resident) published on 25 January 2024 Submitted via Website•
Overall Experience
Pathetic care, infected toe, no follow-up, not even noticed. Inadequate staff team, not supervised correctly and robbed while supported out, not very professional at all. CQC made aware, the manager has no control. Very weak leadership skills evident. Glad sons out, very poor care shown here.
Pathetic care, infected toe, no follow-up, not even noticed. Inadequate staff team, not supervised correctly and robbed while supported out, not very professional at all. CQC made aware, the manager has no control. Very weak leadership skills evident. Glad sons out, very poor care shown here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 March 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Villette Lodge.
Accreditations
There are no accreditations posted yet for Villette Lodge.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Villette Lodge
What types of Care is Villette Lodge registered for?
Learning Disability / Autism, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Villette Lodge have?
There are 6 Single Rooms.
How far is Villette Lodge to the centre of Sunderland?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Villette Lodge to verify any information. View our terms and conditions. Villette Lodge has a Basic Service -what a Basic Service includes.