Cherry Tree Care Centre, Stockton-on-Tees, Cleveland & Teesside
Cherry Tree Care Centre, Stockton-on-Tees, Cleveland & Teesside
Cherry Tree Care Centre, Stockton-on-Tees, Cleveland & Teesside

Cherry Tree Care Centre is set in the picturesque village of Norton, a suburb of Stockton-on-Tees. Cherry Tree Care Centre is well located within easy access to the tree-lined streets of the village and its shops and cafes.

The care home offers residential care, dementia care and respite care.

Built over two floors, the modern building has been designed to support the highest quality residential and dementia care, with an experienced team tailoring this to each individual.

The home benefits from forty- two bright and well furnished ensuite bedrooms.

The garden area of the home, with comfortable seating and a fish pond, offers a pleasing and popular space in which to spend time.

Operated by Mariposa Home. Everyone in a Mariposa home is treated with the dignity, respect and compassion that you and your family would wish for.

Group: Mariposa

Person in charge: Kay Urwin (Manager)

Local Authority / Social Services: Stockton-on-Tees Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 42

Rooms with ensuite WC: 42

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Minibus or other transport

Latest Care Quality Commission* Report on Cherry Tree Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Cherry Tree Care Centre has a Review Score of 9.5 (9.494)

The Review Score of 9.5 (maximum of 10) for Cherry Tree Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Cherry Tree Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.78 for Cherry Tree Care Centre is calculated as follows: ( (67 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 82 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.714 Points relating to the number of positive Reviews for Cherry Tree Care Centre is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 6 Reviews ÷ 8.4 Target = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cherry Tree Care Centre?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cherry Tree Care Centre

  • Daughter of Resident/Service User
    4
  • Resident / Service User
    3

I find the staff very friendly and helpful.

How likely would you be to recommend Cherry Tree Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been at Cherry Tree Care Centre since June 2017 I moved from another care home.

How likely would you be to recommend Cherry Tree Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

This is a lovely home with very caring and astute management with carers who go above and beyond expectations to keep mum (who isn't an easy person) happy and contented.
I feel totally relaxed knowing mum is warm, looked after and well fed.

How likely would you be to recommend Cherry Tree Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As soon as you walk into the foyer you are greeted by happy residents and care staff. The manager is always full of smiles and chatty as is the admin lady. The home is always bright and smells fresh. My mum is happy as larry since she moved.

She is happy and she socialises more as its lovely that she can sit in the foyer and interact. I can't praise all the staff enough from the cleaners up to the manager. Thank you Cherry Tree for making my mum's life happy, which in turn makes ours happy too.

How likely would you be to recommend Cherry Tree Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Some days I like it and some days I am low and want to go somewhere else.

How likely would you be to recommend Cherry Tree Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother was apprehensive about needing full-time care but the staff here have been so welcoming and caring to her and to us her family.
The meals and afternoon teas are lovely.
My mam is safe, secure and happy.

How likely would you be to recommend Cherry Tree Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

What a special place this is, so happy kind and caring. Mum went into Cherry Tree Care Home for 3 weeks respite starting 13/2/16 and from day one mum was made to feel welcome and at home straight away. The staff are unbelievably caring, kind and very understanding. We as a family can't thank the staff enough, we all felt at ease when we left mum to come home, which when in this situation is hard to find. Mum came home for 10 days and struggled, mum has now returned to the home for more respite which may become permanent. This will now not be a worry for us as she will be returning to her home away from home. A home to be proud of.
Thank you everyone.

How likely would you be to recommend Cherry Tree Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Kevin Husband, Home Manager at Cherry Tree Care Centre responded to this review on 11 Apr 2016:

Thank you for taking the time to leave us a review. It is lovely to hear feedback that your family always feel welcomed into Cherry Tree and that you find the staff to be kind and considerate. We strive to create a relaxed and enjoyable living environment for our residents and we are pleased this has been your experience.

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