Rosedale Centre Reviews (6)
8.5
Rosedale Centre has a Review Score of 8.5 (8.508) out of 10, based on 3 reviews in the last 2 years.
Over all time Rosedale Centre has 6 reviews.
Review from Carole M (Respite Resident) published on 25 October 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I came into Rosedale in a wheelchair, not really knowing what to expect. I was put at ease straight away, all the staff were so friendly and caring, and it was so reassuring. My room was comfortable, the food was excellent and the therapy was just what I needed. Rosedale and its staff really care about
their residents and always put their welfare first. Not only my physical condition improved but my mental outlook too. I left being able to use a walker, with more therapy in place to improve my mobility. Thank you all so much, you have given me a new lease of life!
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Review from Denise W (Daughter of Resident) published on 2 October 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mum was admitted to Rosedale in early September 2024 (having been in hospital for 5 weeks) and was discharged to her own home 4 weeks later.
The care was exceptional from all staff who were so friendly, caring, and professional. My Mum transformed from a very low motivational state and needing
The care was exceptional from all staff who were so friendly, caring, and professional. My Mum transformed from a very low motivational state and needing
a lot of help to mobilising independently, eating and drinking well, and socialising with the other residents.
The food was excellent - appetising and well-presented. Mum went from virtually not eating in hospital to having 3 nutritious meals a day - well done Chef.
We cannot thank everyone at Rosedale enough, without all of you the outcome could have been very different.
Well done to you all - you are a credit to your professions.
The food was excellent - appetising and well-presented. Mum went from virtually not eating in hospital to having 3 nutritious meals a day - well done Chef.
We cannot thank everyone at Rosedale enough, without all of you the outcome could have been very different.
Well done to you all - you are a credit to your professions.
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Review from Molly T (Granddaughter of Resident) published on 11 October 2023
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We cannot speak highly enough of Rosedale and the care my Grandma received during her time there. Every single member of staff always had a smile on their face and cared about their job so deeply. The kitchen staff are amazing and pour lots of love and care into their food.
My Grandma loved the social
My Grandma loved the social
elements and activities, which really improved her overall well-being. We cannot thank Rosedale enough.
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Review from Callum M (Resident) published on 31 May 2023
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely excellent service. The staff make this place what it is; the physiotherapist and my carer are just some of the staff that really made it great! Their care was exceptional and, after coming from a hospital, the transition was exceptional. From not walking, to walking over 200 meters in just
over a week is amazing! I’m truly thankful for Rosedale and the staff, they have really, really helped my recovery and I am truly indebted to them all! Thanks.
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Review from David G (Brother of Resident) published on 6 February 2023
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The starting point for my brother was pretty low, he was unable to stand by himself and mobility was pretty much nonexistent. During his four-week residency, he progressed to standing unaided, walking(not shuffling) with a braked walker and being in a position from where he could return to his own home.
We only had snapshots of the care he received but it is obvious to us that the centre put a great deal of effort into supporting his rehab. The staff we met were always friendly and able to make the time to talk about my brother and his progress. Since his return home physios have visited him there and assessed his capabilities for independent living.
So a big thank you is due to all of the staff at Rosedale.
So a big thank you is due to all of the staff at Rosedale.
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Review from T M (Daughter of Resident) published on 25 August 2022
Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I found the staff very friendly and really wanted to help. The manager was approachable and helpful. The staff kept me up to date. No complaints, well done guys. On another note, non-staff related, it really needs an update, which I know is in the pipeline.
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Current Review Score: 8.5 (8.508)
Overview of Review Score
The Review Score of 8.5 (8.508) out of 10 for Rosedale Centre is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
- The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Rosedale Centre is calculated as follows: ( (34 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.917
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.591 Points relating to the number of positive Reviews for Rosedale Centre is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
- 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 3 Positive Reviews ÷ 8.8 = 0.341
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
