The Good Companions (Cumbria) Ltd

I found the standard of care, across all areas, at Good Companions to be outstanding. Residents are always considered to be living in 'their own home' whilst there and treated accordingly. I consider Good Companions to be an example of excellence in the field of residential care. All staff demonstrate respect, kindness and concern for all of their residents and also for family of residents. The staff team are led by an inspirational manager who combines professionalism with compassion. Good Companions deserves the highest possible rating.

I understand why my mother said "I cannot think of anywhere I'd rather be" when she was describing her life at Good Companions. She felt so happy, content & safe. Good Companions enabled her to keep her independence. I cannot thank the staff enough for their professionalism, care, kindness & love given to my mother and for the reassurance this gave me. The staff are led by an outstanding manager who leads by example. I'm so grateful for all of the practical support & kindness given to me throughout the years my mother was a resident & especially during the last week of her life.

My mother was resident at The Good Companions in Silloth from December 2023 to May 2024. The care and support that my Mum received from the manager and his team was outstanding. The home is very well equipped and my mum was always given every possible aid to make her as comfortable as possible. The food was all home cooked and she enjoyed it very much. There was always lots of entertainment going on in the home. My mother sadly passed away due to the deterioration of her dementia, but again the care and support given to both my mother and us as a family was amazing.

The standard of care that mom receives is phenomenal and it is delivered with such attention to detail and compassion. The Management and staff go above and beyond in ensuring the residents are treated with the utmost dignity and respect and we as a family cannot thank them enough for everything they do for mom and for us. The amount of activities put together are brilliant and changes each month, it's great to see mom enjoying the music and dancing.

With excellent management and excellent staff, we highly recommend The Good Companions!

The standard of care provided is exemplary, everything is done with the resident's best interest at the fore and with dignity and respect. The way staff, regardless of role interact with the residents is a pleasure to witness. On the odd occasion when there is an issue (everyone is human) there is complete openness and honesty, which is a credit to the staff and in particular the manager, who is very approachable. There is a good range of activities/entertainment provided, and the food is of a high standard. I would highly recommend The Good Companions.

Very thankful my mum is a resident here. Dementia care is excellent. Staff very attentive and kind. Good communication, very varied activities, my mum loves singing and dancing! Meals are nutritious, very well fed and frequent hot drinks. Good management.

The management and staff are excellent, knowledgeable and very approachable . I am kept fully informed about my husbands needs.

The perfect environment for my mum who has dementia. They made her feel very welcome and she was very happy to be there. It was her first respite stay and I think she will be returning as she was very settled and in such a friendly environment. Thank you.

Excellent service

Quite good, the staff are interesting and chat and make me feel good, lovely girls.

My mum and I are extremely pleased with the care she received. The staff went over and above ensuring that she was happy and treated with respect. A lovely place.

Very good, made plenty of friends while here especially one person. Activities are my favourite in here.

My husband was at the home for 16 months and the care and attention he received during this time was exceptional. The owner and all the staff were very professional, kind and caring getting to know him and also me. There was a good variety of activities both in the home and outside for those able to go out into the community. I got to feel as though they were my extended family and they supported both me and my husband to an exceptional standard. I would thoroughly recommend Good Companions to anyone looking for care for their loved ones.