Howard Court Care Home Ltd

Howard Arms Lane, Brampton CA8 1NH

Owner: M Dresser

Person in charge: Dawn McMillan (Home Manager)

Local Authority / Social Services: Cumbria County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): German

Single Rooms: 22

Shared Rooms: 3

Rooms with ensuite WC: 10

Weekly Charges Guide: Personal Care Single £406 – £507 (These prices are only a guideline, please contact Howard Court Care Home Ltd to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Howard Court Care Home Ltd: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies


6.3 Howard Court Care Home Ltd has a Review Score of 6.3 (6.346)

The Review Score of 6.3 (maximum of 10) for Howard Court Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.2 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Howard Court Care Home Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.167 for Howard Court Care Home Ltd is calculated as follows: ( (3 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) + (7 Poors x 2) + (2 Very Poors x 1) ) ÷ 24 Ratings = 3.167

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.179 Points relating to the number of positive Reviews for Howard Court Care Home Ltd is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.6 Target = 0.179

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend Howard Court Care Home Ltd?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to Howard Court Care Home Ltd

  • Daughter-in-law of Resident/Service User
  • Friend of Resident/Service User

My father-in-law is cared for here and right from the start felt it was his home
He loves the meals and also his room which is on suite, he values his privacy and this is always respected.
He recently has been ill and the staff have taken care of him and made sure he had received GP and a brief spell in hospital as an inpatient.
He told me he was very happy to be back HOME when out of hospital
One day I arrived to see him sat in the courtyard having a cool drink and a chat with other residents.
Myself and my husband are relieved we found a place he is happy and content.
The Staff always make us feel welcome on visits. We had previously visited care homes and this was not the case.
Finding this place and so local to our community was a relief

How likely would you be to recommend Howard Court Care Home Ltd? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Sue Lane, Office Manager at Howard Court Care Home Ltd responded to this review on 24 Oct 2017:

Many thanks for this lovely review. Here at Howard Court our main purpose is to help our residents feel part of our family and happy and contented in their new home and it is gratifying to hear that we are succeeding. Your kind comments will be passed on to our carers.

This home does not have a garden. It has a small courtyard (about 15' x 15') in front, with a couple of seats and some plants in, but this is not freely accessible as the building is locked. My friend became very depressed as she would spend a lot of time in her garden previously. Her bedroom was dark with a window above eye level and no view apart from up to other's bedrooms. This room should not be used as a bedroom. The meals which I saw were small, some parts appeared to be from a packet or frozen, eg the mash or vegetables. The teatime meal, at 5 pm, was regularly only a 'Cream cheese sandwich',- these had little filling, and no garnish of any sort. It appeared the least possible amount of money was spent on food; my friend visibly failed to thrive. For recreation, there was only the lounge/dining area. For £500 per person per week, much more could be expected. This home is outdated and in not having a garden, fails to meet the basic human need for exercise and/or fresh air.

How likely would you be to recommend Howard Court Care Home Ltd? Extremely Unlikely

Average Rating: 

 2.1 out of 5

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Poor

Cleanliness: Satisfactory

Treated with Dignity: Poor

Food & Drink: Very Poor

Staff: Satisfactory

Activities: Poor

Management: Poor

Safety / Security: Poor

Rooms: Poor

Value for Money: Very Poor

Sue Lane, Office Manager at Howard Court Care Home Ltd responded to this review on 16 Aug 2017:

Howard Court has a paved courtyard 25' x 30' which is bordered by numerous, boxes, tubs and hanging baskets containing flowers and foliage. Although we are a locked unit, during the warmer months, residents are encouraged to sit outside on our oak garden furniture to enjoy the sunshine, chat with staff, or partake in ball games. Residents also help with the planting and harvesting of vegetables in our recently acquired raised bed.

Our home was originally part of a coaching inn with bedrooms of various shapes and sizes, some of which, still contain the original oak beams, which we believe adds to its character.

All our meals are prepared daily from fresh produce sourced from local suppliers. The main meal is served at lunchtime with a smaller meal for dinner. Portion sizes are specific to a particular resident's wishes and tastes, with an option always available. However, should a resident request a dish they particularly like, we will do our utmost to produce this for them.

Entertainers frequently visit to offer music therapy or church services, which residents are encouraged to get involved with. Bingo, 'What's in the Box' and indoor bowls are other examples of the activities which regularly take place, not forgetting, the animals which visit for residents to pat and stroke.

Here at Howard Court we think of our Residents as part of our family and are passionate about the care we offer them. I am extremely disappointed with the review we have received and, quite frankly, surprised it has taken the reviewer (the name of whom has never signed into our Visitors Book) 11 months to compose.

Submit a Review for Howard Court Care Home Ltd

    • We welcome residents/service users and their family/friends to submit reviews to

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.

(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY


Neither Unlikely or Likely


Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Howard Court Care Home Ltd

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Howard Court Care Home Ltd