Carlisle Dementia Centre (Parkfield)

256 London Road, Carlisle CA1 2QS
Review Us
8.3 6 Reviews
  • Carlisle Dementia Centre (Parkfield), Carlisle
The Carlisle Dementia Centre (Parkfield) is a specialist nursing and residential service for older people with a variety of dementia diagnosis, memory impairments and mental health needs. This includes nursing need arising from Alzheimer's, Parkinson's, vascular dementia, different and disinhibited behaviours, along side complex and enduring mental health conditions or disability due to frailty of old age and the aging process. The home is inclusive and welcomes older people' and their families from across Cumbria and Carlisle.

An exceptional, experienced and dedicated Registered Mental Health Nurse provides strong, quiet leadership. He has over 35 years professional experience as a Community Psychiatric Nurse, old age nursing and as a Registered Care Home Manager with CQC. Care staff are led by qualified nurses who have qualifications in complex old age nursing, dementia and behaviours that are challenging to others. They have a balance of qualification as Registered General Nurses and Registered Mental Health Nurses. Care staff are dedicated, highly skilled and well trained. The Home is proud that over 70% of its staff have been working in the Home for over 10 years and proud of the stability, consistency and familiarity that this offers service users and their families.   

The Carlisle Dementia Centre is set in the heart of Carlisle' s Haraby district on London Road, and is a well known and much loved nursing home in the area. Generous, purpose built or modified accommodation, provides the community with a warm and therapeutic environment with safe boundaries. There are gardens with raised beds, bird tables and feeding sites in the trees, shelters to sit under during good weather, while in doors residents are encouraged to be as independent as possible by using the tea stations and kitchenette under the watchful eye of care staff and enjoying their stay.
Show Carlisle Dementia Centre (Parkfield) on the Map

Care Provided

Type of Service

    Nursing Home
  • For a maximum of 44 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

All Fees are exclusive of FNC contributions.
Service Users are encouraged to be independent and exercise person choice. Hairdressing, personal toiletries, clothing, trips out, taxi's, visiting entertainers, chiropody, dentures and dentistry, opticians and person shopping are excluded from weekly fee's

Good to Know

Person in charge

  • Tracy Monkhouse (Registered Manager)

Admission Criteria

  • Ages 59+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (44)

Carlisle Dementia Centre (Parkfield) Reviews (6)

8.3

Carlisle Dementia Centre (Parkfield) has a Review Score of 8.3 (8.326) out of 10, based on 3 reviews in the last 2 years.
Over all time Carlisle Dementia Centre (Parkfield) has 6 reviews.

Overall Experience
  • 6
  • 0
  • 0
  • 0
  • 0
Date Published
  • 6
  • 1
  • 1
  • 3
  • 3
Reviewer Connection to Carlisle Dementia Centre (Parkfield)
  • 2
  • 2
  • 1
  • 1
Total of 6, showing 1-6
Review from Linda W (Sister of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was in parkfield from March 2022,myself and my siblings where always made to feel welcome on visiting ,we found if we did have any issues which where always small,these where alway dealt with ,and resolved very quickly,
My brother was given excellent care over the last few weeks of his life,being
dealt with dignity,care and compassion, We can only say and recommend Parkfield as a well run nursing home ,all staff even management work as a team helping each other as needed ,we would like to thank you all from the bottom of our hearts
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sheila A (Sister of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting my sister, mentioned some minor concerns to the support worker. Nurse in charge there in five minutes. Everything discussed and positive outcome and result. Care planning also gone through. The nurse in charge caught the 'fall' alarm, I was very impressed by the speed with which other staff
members responded.
Reply from Paula Wright, Finance Director at Carlisle Dementia Centre (Parkfield)

Thank you for your lovely feedback, our staff always try their best to ensure that all residents receive the best possible care and nothing is too much for them or their families and I am really pleased that you felt that. I will ensure that your kind words are passed on to the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P G (Brother-in-law of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very well staffed, we were very apprehensive with my sister-in-law being admitted from her previous care setting. Saw a difference within a couple of days with us being there, as we live down south and we felt at ease knowing that she is going to get the care which she needs to suit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven B (Son of Resident) published on 7 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff at Carlisle Dementia Centre (Parkfield) enough for the kindness, compassion and care my father received during the two years he spent there. They made dark days much lighter. It was lovely to see him smile and laugh with the staff and witness the professional care and respect
they gave him. We will be forever grateful and in debt to all those who have been so kind to our family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M P (Husband of Resident) published on 5 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a first-class dementia care home. The manager is exceptional. All the staff are incredibly patient and caring. My wife is always clean and well cared for and I am lucky to have obtained a place for my wife in Parkfield.
Reply from Kirsty Macbey, HR/Operations at Carlisle Dementia Centre (Parkfield)

Thank you Michael for your kind review. We are very pleased to hear that you are happy with the care that your wife receives.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Douglas M (Husband of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident of Parkfield for about 4 years. I have been able to build a relationship with the manager and her staff, which I believe to be very important.
Reply from Kirsty Macbey, HR/Operations at Carlisle Dementia Centre (Parkfield)

We would like to thank you for your recommendations and for this lovely review. Our team of professionals is dedicated to providing your wife with the highest standards of care.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.3 (8.326)

Overview of Review Score

The Review Score of 8.3 (8.326) out of 10 for Carlisle Dementia Centre (Parkfield) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.735 for Carlisle Dementia Centre (Parkfield) is calculated as follows: ( (25 Excellents x 5) + (9 Goods x 4) ) ÷ 34 Ratings = 4.735
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.591 Points relating to the number of positive Reviews for Carlisle Dementia Centre (Parkfield) is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 3 Positive Reviews ÷ 8.8 = 0.341
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Oct 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Brian

Brian McCubbin

Job Title: Registered Home Manager Joined: 2006

"It is a real privilege to look after and care for my residents."
I am a qualified Registered Mental Health Nurse, with advanced qualifications as a Community Psychiatric Nurse, and qualifications in the Education and training of care and nursing staff.


Over 35 years of experience in the care of older people with mental health needs, dementia and behaviours that are different that others may find challenging.


I have worked for Hometrust Care for over 18 years and am proud of the difference we have made in so many people's lives.

Frequently Asked Questions about Carlisle Dementia Centre (Parkfield)

What types of Care is Carlisle Dementia Centre (Parkfield) registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Carlisle Dementia Centre (Parkfield) have?

There are 44 Single Rooms.

What are the Facilities & Services at Carlisle Dementia Centre (Parkfield)?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Carlisle Dementia Centre (Parkfield) to the centre of Carlisle?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carlisle Dementia Centre (Parkfield) to verify any information. View our terms and conditions. Carlisle Dementia Centre (Parkfield) has an Enhanced Service - more info.