Over all time Dr Ashdown's Stockton Lodge Nursing Home has 2 reviews.
Overall Experience
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Reviewer Connection to Dr Ashdown's Stockton Lodge Nursing Home
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Total of 2, showing 1-2
Review from Maxine T (Daughter of Resident) published on 19 May 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My dad stayed at Stockton Lodge Nursing Home for just over a year from 14th February 2022 till he was admitted to hospital end of March 2023, where he sadly passed away.
My dad had really challenging behaviour due to his dementia and Stockton Lodge was almost his last chance as he hadn’t settled in
any other care facilities (think we had tried 4 others).
The staff on the challenging behaviour unit really understood my dads needs and treated him with respect and dignity. My dad was always well fed and well looked after, often enjoying jokes and activities.
All staff and management were happy to discuss any concerns and kept me informed on his care.
Everyone at the home was sociable and happy to chat when we visited, offering cups of tea and food.
All staff and management were very supportive to me and my mam, who was herself poorly too and helped us as a family celebrate, my parents 60th wedding anniversary and my dads 82nd birthday, leaving me with lovely memories.
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Review from Carol P (Daughter of Resident) published on 24 September 2018
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Since the day my mam arrived at Stockton Lodge she has been made to feel welcome by all staff as have family. She has received excellent care and has never been made to feel a nuisance. She has been there for over 10 weeks now and has been able to bring her bed and chair from home to make her more comfortable.
Everyone is very caring, friendly.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
4 Mar 2023
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Dr Ashdown's Stockton Lodge Nursing Home
What types of Care is Dr Ashdown's Stockton Lodge Nursing Home registered for?
Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Dr Ashdown's Stockton Lodge Nursing Home have?
There are 39 Single Rooms.
What are the Facilities & Services at Dr Ashdown's Stockton Lodge Nursing Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.
How far is Dr Ashdown's Stockton Lodge Nursing Home to the centre of Seaham?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
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