Abbey Dingle

Abbey Road, Llantysilio, Llangollen LL20 8DD

Owner: Abbey Dingle Nursing Homes Ltd

Person in charge: Carol Mascarenhas (Manager)

Local Authority / Social Services: Denbighshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Old Age

Single Rooms: 28

Rooms with ensuite WC: 28

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care and Social Services Inspectorate Wales* Report on Abbey Dingle: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Abbey Dingle has a Review Score of 9 (9.036)

The Review Score of 9 (maximum of 10) for Abbey Dingle is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Abbey Dingle in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Abbey Dingle is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.036 Points relating to the number of positive Reviews for Abbey Dingle is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 3 Reviews ÷ 5.6 Target = 0.536

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Abbey Dingle?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Abbey Dingle

  • Daughter of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Cannot fault Abbey Dingle at all. My Grandma moved there recently after it was determined she would need residential care due to her vascular dementia.
This place has such a welcoming, homely feel and nothing is too much trouble for the staff. The staff are all incredibly polite and friendly and the various activities are fantastic for the residents.
My Grandma is happy with the food and facilities and has settled into her new home very quickly.

I love going in to see her every day, I can go in anytime I like to see her and even get involved with the activities. Just to see my Grandma smile, it makes the world of difference.

How likely would you be to recommend Abbey Dingle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When the time came and my husband had to go into a care home, due to his early onset Alzheimer's, we were so incredibly fortunate to already know where he would be most happy. In the two months preceding, he had been spending a couple of days a week at Abbey Dingle and our sons and I knew he was well looked after and enjoyed his visits there. This meant that the move from being at home and his being cared for at Abbey Dingle was far less of an emotional upheaval for all of us.
We really could not have hoped for a more caring, approachable and friendly staff. I particularly loved the way that everyone was treated very much as an individual. Nothing was too much trouble. I have very happy memories of a recent special afternoon the home laid on for everyone with an excellent singer followed by a lovely buffet tea in the sunshine.
The owners and staff showed their caring commitment to my husband and ourselves right until the end and we can't thank them enough.

How likely would you be to recommend Abbey Dingle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff always cared for my mother with dignity and a sense of fun. She settled in quickly and made friends with the other residents. The staff organised outings of coffee mornings, lunches, shows and also in house entertainment which was thoroughly enjoyed.
In my mother's last weeks I couldn't have wished for better care for her, the staff were always attentive and kept me informed.

How likely would you be to recommend Abbey Dingle? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Job Vacancies

Staff Profiles

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Care Home Idol 2016

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