Elm Villa

Wheatsheaf Lane, Gwersyllt, Wrexham LL11 4SF
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8.4 2 Reviews
  • Elm Villa, Wrexham
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 8 Service Users

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Gillian Suckley (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Room Information

  • Couples/Companion Rooms (2)
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Elm Villa Reviews (2)

8.4

Elm Villa has a Review Score of 8.4 (8.375) out of 10, based on 1 reviews in the last 2 years.
Over all time Elm Villa has 2 reviews.

Overall Experience
  • 2
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Date Published
  • 2
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Reviewer Connection to Elm Villa
  • 1
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Total of 2, showing 1-2
Review from Amanda H (Daughter of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise this care home enough my mother stayed there from September 2024 until March 2025, only leaving due to her needing more care that unfortunately they can't give, she was always happy when I turned up for visits, they would give us as a family the warmest welcome. My mother was always clean
and the home itself was spotless. She enjoyed all her meals the food always smelt gorgeous, we had the opportunity sometime to have freshly made cake and biscuits.
I would like this opportunity to thank all the staff for treating my mother how they would treat their own family members.
Reply from Gill Suckley, Manager at Elm Villa

Thank you so much for your very positive review and for taking the time to provide feedback. We pride ourselves on supporting residents in a "home from home" environment and have an excellent staff team. We always appreciate feedback, positive or negative, as this helps us to continuously improve.We do miss your mother being at Elm Villa. She is a very happy and cheerful lady. We wish her well and hopefully you manage to find a suitable placement soon.We wish you and your mother well and hope that you keep in touch to let us know how your mother is getting on. It would be lovely to hear from you. Kindest Regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brinley H (Husband of Resident) published on 17 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Elm Villa are highly professional in all aspects of their care of their clients. However, this care is always administered with tenderness and individuality. As a “partner” of a client, I always receive a really genuine warm welcome and am kept informed of “how things are”. Thank you all
at Elm Villa.
Reply from Gill Suckley, Manager at Elm Villa

Thank you for your positive comments. It is always lovely to receive positive feedback about the home and the staff. We are a small team of dedicated people who are very passionate about providing the best possible care for the people we support. We know that there is always room for improvement and we will always strive to make improvements. We appreciate any suggestions on how we can do things better. Thank you so much for taking the time to provide your feedback. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.4 (8.375)

Overview of Review Score

The Review Score of 8.4 (8.375) out of 10 for Elm Villa is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Elm Villa is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.625 Points relating to the number of positive Reviews for Elm Villa is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 8 registered maximum number of service users is 1.6. 1 Positive Reviews ÷ 1.6 = 0.625
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Elm Villa

What types of Care is Elm Villa registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Elm Villa have?

There are 2 Couples/Companion Rooms.

What are the Facilities & Services at Elm Villa?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Elm Villa to the centre of Wrexham?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elm Villa to verify any information. View our terms and conditions. Elm Villa has an Basic Service - more info.