Orme View Residential Home

Great Ormes Road, West Shore, Llandudno LL30 2AR
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9.5 8 Reviews
  • Orme View Residential Home, Llandudno
Orme View is a residential home based on the West Shore of Llandudno with amazing view of the Great Orme. Benefiting from being a small setting, Orme View is located over two sites within 100 meters of each other. There is a beautiful 14 bed General Residential home, all bedrooms own en-suite toilets, with a conservatory over looking the Great Ormes. There is also a purposely-designed Specialist Dementia home, with full en-suite wet rooms, which can support up to 16 residents.

Orme View focuses on a person-centred approach, benefiting from excellent staffing levels and a plethora of activities for all to enjoy. A real family focus is at the core of Orme View, ensuring that residents only receive the best of all local produce.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 15 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1080 – £1080
  • Self-Funded Residential Dementia Care: £1080 – £1080
  • RESPITE Self-Funded Residential Care: £1080 – £1080
  • RESPITE Self-Funded Residential Dementia Care: £1080 – £1080

At Orme View we offer a standard fee for all our residents regardless of being private or local authority funded, this includes all day to day essentials. Our Dementia Residential Fee is dependent on level of need and can be discussed further with our management team.


We are very proud to offer exceptional produce using as many local suppliers as possible to ensure a good nutritious diet is offered. This includes our meat being sourced from Poyntons the family butcher, Llaeth y llan Yogurts and Henllan bread, just to name of few.


The only extras at offered Orme View are in the form of hairdressing, chiropody and daily newspapers if required, along with day to day toiletries.

These prices are only a guideline, please contact Orme View Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Orme View Care Home Ltd

Person in charge

  • Steffan Robbins (Responsible Individual)

Local Authority / Social Services

Admission Criteria

  • Private, Local Authority
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (1)

Visiting

  • Visiting is always welcome at Orme View that being for current or potential residents families, no appointment required.

Parking

  • Small car park at the front of the home and free on-street parking

Orme View Residential Home Reviews (8)

9.5

Orme View Residential Home has a Review Score of 9.5 (9.483) out of 10, based on 5 reviews in the last 2 years. Over all time Orme View Residential Home has 8 reviews.

Overall Experience

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Review from Robert L (Resident) published on 4 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for over a year. I cannot find any fault with the care home. The staff are very willing to help with anything. I have nothing but respect for all staff and are made welcome, very much appreciated.

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Review from B C (Son of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had my dad stay at Orme View for over a year before he passed away recently, I can only thank and commend the manager and his team at Orme View for their dedication and kindness towards not only my dad, but to our family as well. We could call at any time, were always kept informed and the team
were always prepared to listen to the family and to adapt to my dad's needs as they changed over the year. The care they gave him especially in the final few weeks is so much appreciated. Would highly recommend Orme View.

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Review from Mark E (Grandson of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan moved to Orme View a few months back and she absolutely loves it.
The staff are amazing, nothing is too much trouble. I’m offered tea and cake every time I visit which is always a nice touch.
The management is lovely and they always check how we are as a family which I find really heart-warming,
they do always seem to be at Orme View which is a nice touch to see.
They have a wide range of activities going on which my nan seems to enjoy as she always rings me up to tell me about what she’s been up to that week.
On occasions when I visit I hear some of the staff singing through the corridors with the residents and the songs can vary and you just know they are enjoying themselves. Such a home-from-home vibe.

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Review from Sian W (Daughter of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Orme View Residential Home in April 2023, and was there until her death in November 2023. She had moved from independent living, where she had been for just a few months, but it became apparent very quickly that she had become too frail for that setting. She was assessed by the management
team from Orme View, and a bed was made available very quickly for her.
While my mother did not want to be in residential care, the staff there made it easy for her, and became very fond of her, in spite of her being rather cantankerous! She was always smart, and well kept.
The care that she received, throughout her stay there, was second to none, and I would, and have, recommended it to others. Nothing was too much trouble, and they were keen for her to be happy there, rather than move her again as her needs increased. The care she received towards the end of her life was outstanding, and I would not hesitate to recommend the home.

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Review from Peter B (Son of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Orme View in June 2023 and I cannot overstate how caring and friendly all the staff are. My mum is treated with love and dignity and her wishes and feelings are always the first consideration for all the staff including the owner and management. She is always clean and smartly dressed
and is very content to be a resident. The food is excellent and varied and there is usually something going on in the lounge to entertain the residents (if they want to be). Nothing is ever too much trouble. All of us feel very fortunate to be able to have found Orme View for Mum. I have absolutely no concerns about her since she moved in. I would absolutely recommend this family-run care home to anybody.

Reply from Steffan Robbins, Manager / Owner at Orme View Residential Home

Thank you so much for your kind words, we pride ourselves on putting residents at the centre of everything we do. Orme View focuses on providing a range of activities and options to residents, to really give that home-from-home feeling, while ensuring that we only use local fresh produce as much as possible.

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Review from Ioan (Son of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Orme View for about 9 months. The staff are friendly and attentive. My mother has received excellent care during that time and the staff have worked hard to help her settle. They have provided support to enable her to gain strength, confidence and independence. They have also provided
emotional support through Covid-19 lockdown periods. She has been encouraged to interact with the other guests and to take part in planned activities. The home has worked within Covid-19 regulations to enable me to maintain contact, through indoor visits, outdoor visits and video calls.

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Review from Peter K (Son of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very lucky to be able to place my Mum into this excellent Care Home. At Orme View, there is a culture of treating each resident like a family member. This extends from the owners right through the team at all levels. The Carers themselves are a delight. Even during the pandemic, Orme View moved
heaven and earth to keep the residents not only safe but happy and informed too. After all, the elderly residents deserve courtesy and respect and at Orme View that is very evident. The atmosphere is professional, yet relaxed and homely. The attention to detail and willingness to help and accommodate are first class. The owners are very hands-on and available. For Mum, apart from general assistance, food is very important for her and she constantly remarks how excellent the meals are. For my Mum to say that is high praise indeed. I feel extremely lucky that Mum was accepted at Orme View, and more importantly, she herself says she is happy!

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Review from Lesley W (Daughter-in-law of Resident) published on 20 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This Care Home is amazing. Nothing is too much trouble for all the lovely care workers at the home. The care and attention given is reassuring and just what you would wish for when a relative or friend is placed into such an environment. Everywhere is always clean and welcoming. I feel so lucky to have
found this home for my relative.

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Current Review Score: 9.5 (9.483)

Overview of Review Score

The Review Score of 9.5 (9.483) out of 10 for Orme View Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.983 for Orme View Residential Home is calculated as follows: ( (59 Excellents x 5) + (1 Goods x 4) ) ÷ 60 Ratings = 4.983

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Orme View Residential Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

Steffan

Steffan Robbins

Job Title: Registered Manager/Owner

Joined: 2023

Steffan is a Registered Nurse with extensive experience in both Clinical and Managerial roles spanning over a decade, with his last post being as an Associate Director of Nursing within NHS England. Steffan started his career in Emergency Medicine, before specialising in both cardiac and stroke care. Steffan is a firm believer of person-centred care, and will always ensure that residents thrive to their best ability. Steffan nursing experience brings a wealth of knowledge to Orme View, ensuring that residents are supported to be as independent as possible.

Frequently Asked Questions about Orme View Residential Home

What types of Care is Orme View Residential Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Orme View Residential Home have?

There are 13 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Orme View Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Orme View Residential Home to the centre of Llandudno?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orme View Residential Home to verify any information. View our terms and conditions. Orme View Residential Home has an Enhanced Service - more info.