Y Garreg-Lwyd

Salem Road, St Clears, Carmarthen SA33 4DH

This is a small residential home in a quiet town close to the Carmarthenshire / Pembrokeshire border, set on a country lane with expansive country views. It aims to provide a relaxed and homely environment whilst having all modern facilities. Local staff and good food are important.

Owner: Invicta Care Homes Ltd

Person in charge: Fiona Rees (Manager)

Local Authority / Social Services: Carmarthenshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 17 Service Users

Registered Care Categories*: Old Age

Admission Information: Open to private and publicly funded residents. Ages 65+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 13

Shared Rooms: 2

Rooms with ensuite WC: 2

Weekly Charges Guide: Personal Care Single £550 – £585 , Personal Care Shared (per person) £480 – £500 (These prices are only a guideline, please contact Y Garreg-Lwyd to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care and Social Services Inspectorate Wales* Report on Y Garreg-Lwyd: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Overview

The Review Score of 3.9 (maximum of 10) for Y Garreg-Lwyd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Y Garreg-Lwyd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.886 for Y Garreg-Lwyd is calculated as follows: ( (8 Excellents x 5) + (17 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 35 Ratings = 3.886

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 0 Points relating to the number of positive Reviews for Y Garreg-Lwyd is based on 0 positive Reviews in the last 24 months and is calculated as follows:

    1. 0 = 0

    2. Target of 3.4 positive Reviews (17 registered maximum number of service users ÷ 5). 0 Reviews ÷ 3.4 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

3.9 Y Garreg-Lwyd has a Review Score of 3.9 (3.886) from 3 Reviews


Average Ratings

  • Excellent
    0
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Y Garreg-Lwyd?

  • Extremely LIKELY
    1
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Y Garreg-Lwyd

  • Nephew of Resident/Service User
    2
  • Son of Resident/Service User
    1

My uncle appears happy and stable, he is well looked after, seems to enjoy the food, is comfortable and gets on well with the staff. I find the staff and management very approachable, pleasant and helpful and so in general I am happy about the care he is receiving. I would like to see the staff wear a small name tag to make it easier to remember who is who!

How likely would you be to recommend Y Garreg-Lwyd? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

My aunt was a resident here for nearly seven years. She entered having already visited relatives and it was near her own family and friends. She knew many of the original staff and got on better with some than others. Having been a prominent member of many societies she did find times when she would be lonely. Activities to her taste were few and far between, but incontinence and aching limbs limited her confidence in leaving her room. She benefited from knowing other residents more mobile who visited her and of course several friends and relatives. Not being acquainted with many other care homes I am not qualified to really compare with other homes, but I believe overall she was reasonably content.

How likely would you be to recommend Y Garreg-Lwyd? Likely

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.5 out of 5

My mother is very happy at Y Garreg-Lwyd which makes me happy. I am happy overall with the service and care. I feel a better choice of meals should be offered - a day in advance. The home needs in my mind to have more activities organised although I accept that with the ages of the residents many may not welcome activities.

How likely would you be to recommend Y Garreg-Lwyd? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.8 out of 5

Submit a Review for Y Garreg-Lwyd

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Y Garreg-Lwyd

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Y Garreg-Lwyd