Rickeston Mill Nursing Home

Rickeston Bridge, Haverfordwest SA62 3DJ

Rickeston Mill Nursing Home is located in a quiet valley in the Pembrokeshire countryside and is a short distance from Milford Haven and just eight miles from nearby Haverfordwest.

The home was originally built as a horse-riding stables and converted into a nursing home in 1988. Rickeston Mill is able to provide general nursing care and residential care and has a team of professional and qualified staff on hand to assist 24 hours a day.

The facilities offers a warm and welcoming environment to residents and visitors. While a dedicated team of staff offer a high-standard of care and ensure that all residents are able to lead a comfortable and independent lifestyle.

Residents can benefit from two lounge areas where they can socialise or enjoy peace and quiet if preferred. The home's main lounge is suitable for activities, including: musical performances, crafts, bingo and quizzes.

Owner: Rickeston Care Home Ltd

Person in charge: Susan Lanceley (Manager)

Local Authority / Social Services: Pembrokeshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 28

Weekly Charges Guide: Nursing Care Single £493 – £679 (These prices are only a guideline, please contact Rickeston Mill Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Lift • Wheelchair access

Latest Care and Social Services Inspectorate Wales* Report on Rickeston Mill Nursing Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Overview

The Review Score of 7.9 (maximum of 10) for Rickeston Mill Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Rickeston Mill Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Rickeston Mill Nursing Home is calculated as follows: ( (18 Excellents x 5) + (6 Goods x 4) ) ÷ 24 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.179 Points relating to the number of positive Reviews for Rickeston Mill Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.6 Target = 0.179

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.9 Rickeston Mill Nursing Home has a Review Score of 7.9 (7.929) from 2 Reviews


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rickeston Mill Nursing Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rickeston Mill Nursing Home

  • Daughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1

One of the most upsetting things I've ever had to do is make the decision to place my Dad in a care home. Dad has severe dementia. After a tricky start, we found Rickeston Mill. Upon entering the jolly atmosphere was immediate! I knew Dad would be happy here from the smiling faces and the obvious effort by staff to create a homely environment. Every month they have a schedule of activities for the residents to enjoy. Last year is the first year Dad couldn't join us for Christmas. It was heartbreaking, but we left Rickeston Mill smiling on Christmas Day. Christmas tunes, Santa, gifts, dinner, drinks, buffet, wonderful tree! I wouldn't hesitate in recommending Rickeston Mill. They always provide entertainment, arts and crafts, games, invite choirs and musicians, always stimulate with decorations and films and appropriate music. The level of care is 100% and it's always spotless. The staff are wonderful. Thank you, Rickeston Mill, for providing Dad with a wonderful home.

How likely would you be to recommend Rickeston Mill Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Good, pleasant place - staff are kind and very helpful.

How likely would you be to recommend Rickeston Mill Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

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