Rickeston Mill Nursing Home

Rickeston Bridge, Haverfordwest SA62 3DJ
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8.2 9 Reviews
  • Rickeston Mill Nursing Home, Haverfordwest
Located in a quiet valley in the Pembrokeshire countryside, Rickeston Mill Nursing Home is a peaceful home situated just a short distance from Milford Haven. The home offers a warm and welcoming environment where residents can relax and receive high quality care tailored to meet their needs. Rickeston Mill has an experienced care team who are friendly and approachable. The home has a family feel and each resident is encouraged to express their likes and dislikes to ensure they are content with the service provided. Staff enjoy getting to know residents; taking time to provide a wide variety of leisure activities tailored to individual preferences.
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Care Provided by Rickeston Mill Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £900
  • Self-Funded Residential Dementia Care: from £900
  • Self-Funded Nursing Care: from £1042
  • Self-Funded Nursing Dementia Care: from £1042

These prices are only a guideline, please contact Rickeston Mill Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Owner

  • Rickeston Care Home Ltd

Person in charge

  • Lynne Griffiths (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (28)

Rickeston Mill Nursing Home Reviews (9)

8.2

Rickeston Mill Nursing Home has a Review Score of 8.2 (8.243) out of 10, based on 3 reviews in the last 2 years.
Over all time Rickeston Mill Nursing Home has 9 reviews.

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Date Published
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Reviewer Connection to Rickeston Mill Nursing Home
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Total of 9, showing 1-9
Review from H J (Wife of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers very helpful and pleasant. Overall the atmosphere is good, visitors treated well.
Reply from Lynne Griffiths, Registered Manager at Rickeston Mill Nursing Home

Thank you so much for taking the time to share your kind feedback. We are delighted to hear that you find our carers helpful and pleasant, and that the overall atmosphere and treatment of visitors have been positive. Our team works hard to ensure every resident feels supported, safe, and valued, and its wonderful to know this is reflected in your experience. We truly appreciate your comments and will continue striving to provide the best care and environment for our residents and their families.

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Review from Marlene C (Regular Volunteer) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just joining the team at the nursing home, I am surprised at the care given to residents. Their dignity is protected, the staff work very hard, and have welcomed me into the team. Their food is always healthy, cooked in the home, and the fluids are frequently given to the residents. All in all, a well
run nursing home. Congratulations to all staff.
Reply from Lynne Griffiths, Registered Manager at Rickeston Mill Nursing Home

Thank you for your kind words. We're delighted you feel welcomed to the team and have noticed the hard work our staff put into caring for residents with dignity. Your feedback means a lot and inspires us all to continue providing the best possible care.Warm regards, RG

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Review from Anna V (Wife of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Rickeston Mill Nursing Home for 2 1/2 years. The standard of nursing is excellent and all his social and physical needs are met. He is happy and content there because the staff make it such a happy place, always smiling, friendly and cannot do enough for each resident.
Abundant drinks are supplied, choices of meals, freedom to choose activities, walk around or take a rest in beautiful bedrooms. Wonderful place!
Reply from Lynne Griffiths, Registered Manager at Rickeston Mill Nursing Home

Thank you so much for your lovely review. We're thrilled to hear that your husband is happy and content at Rickeston Mill. Our team loves creating a friendly, welcoming home where residents feel cared for and can enjoy their days. Your kind words mean a lot to us and encourage us to keep providing the best care possible.Warm regards,Manager, Rickeston Mill Nursing Home

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Review from P R (Daughter of Resident) published on 13 February 2023 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Would not recommend since new management.
Neglectful care led to my mother falling from a high bed.
Unsafe medication administration where meds were kept by my mother and she was unable to take but other mobile patients walking around could have taken.
The manager has no nursing experience which
is obvious. No compassion. No contact since Mother died. Turnover of staff is quick and good carers leave. The standard of care is poor. Dirty nails, late wash. Left in bed. Not given food which was brought in for Mother.
Reply from Mathew Jones, Head of Region at Rickeston Mill Nursing Home

Dear PR, thank you for your feedback, which I am most concerned to read. Please accept my personal condolences for your loss. We do not want any resident or family to feel they have received anything less than compassionate, personalised and high-quality care. I would therefore welcome the opportunity to discuss with you the issues you raise, to see if there are ways we can further improve our service going forward. I will try to make contact with you directly, and you are welcome also to send me a message via our general email address: heretohelp@carongroup.wales

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Review from Mo J (Friend of Resident) published on 28 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly, welcoming, helpful and approachable. The home is undergoing renovation/refurbishment and we've seen a huge improvement in the six weeks we've been visiting.
Reply from Amanda Wheeler, Registered Manager at Rickeston Mill Nursing Home

Thank you for your kind words, we are immensely appreciative of all feedback.

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Review from Robert Brendan W (Son of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommend this place. The staff is friendly, lovely location. They looked after my father during his last 12 months with great care and dignity. A++
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Review from L K (Husband of Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having to place your much-loved spouse, of many years, in a nursing home is not something anyone wishes to do. But I must say Rickeston Mill is proving to be a very homely environment, albeit second best to having her at home. Although the premises may be rather old and a little tired, it is the staff
that makes it what it is. They are caring, attentive, helpful and cheerful and seem to enjoy what cannot be an easy task. They all know each resident well and consequently are responsive and sensitive to their individual characteristics, behaviour and needs. There are regular activities to help provide stimulation and the food appears plentiful and wholesome.
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Review from Nerys B (Daughter of Resident) published on 24 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the most upsetting things I've ever had to do is make the decision to place my Dad in a care home. Dad has severe dementia. After a tricky start, we found Rickeston Mill. Upon entering the jolly atmosphere was immediate! I knew Dad would be happy here from the smiling faces and the obvious effort
by staff to create a homely environment. Every month they have a schedule of activities for the residents to enjoy. Last year is the first year Dad couldn't join us for Christmas. It was heartbreaking, but we left Rickeston Mill smiling on Christmas Day. Christmas tunes, Santa, gifts, dinner, drinks, buffet, wonderful tree! I wouldn't hesitate in recommending Rickeston Mill. They always provide entertainment, arts and crafts, games, invite choirs and musicians, always stimulate with decorations and films and appropriate music. The level of care is 100% and it's always spotless. The staff are wonderful. Thank you, Rickeston Mill, for providing Dad with a wonderful home.
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Review from David H (Husband of Resident) published on 8 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good, pleasant place - staff are kind and very helpful.
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Current Review Score: 8.2 (8.243)

Overview of Review Score

The Review Score of 8.2 (8.243) out of 10 for Rickeston Mill Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.457 for Rickeston Mill Nursing Home is calculated as follows: ( (21 Excellents x 5) + (9 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 35 Ratings = 4.457
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.786 Points relating to the number of positive Reviews for Rickeston Mill Nursing Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6. 3 Positive Reviews ÷ 5.6 = 0.536
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Rickeston Mill Nursing Home

What types of Care is Rickeston Mill Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rickeston Mill Nursing Home have?

There are 28 Single Rooms.

What are the Facilities & Services at Rickeston Mill Nursing Home?

Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rickeston Mill Nursing Home to the centre of Haverfordwest?

6.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rickeston Mill Nursing Home to verify any information. View our terms and conditions. Rickeston Mill Nursing Home has an Enhanced Service - more info.