Rostley Reviews (1)
8.4
Rostley has a Review Score of 8.4 (8.357) out of 10, based on 1 reviews in the last 2 years.
Over all time Rostley has 1 review.
Review from R O (Daughter-in-law of Resident) published on 5 January 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother in law has been a resident of this care home for a number of years and we cannot thank or recommend the home and the amazing staff highly enough!
The Manager is always professional, friendly and above all caring as are all her staff. It is unusual these days to find a whole team that takes
The Manager is always professional, friendly and above all caring as are all her staff. It is unusual these days to find a whole team that takes
pride in their careers and have total commitment to those they care for. We live in a different country and yet never feel isolated or made to feel guilty in any way, in fact the staff have always made us feel welcome whether that has been when visiting or during phone calls. It is always a worry when you have to put a loved one in Residential care, however when you meet the Manager or indeed any of the staff they help alleviate any concerns.
Thank you, thank you, thank you all of you at Rostley Care Home, without you we would not know what to do or continue to have our own lives.
Warmest regards,
Thank you, thank you, thank you all of you at Rostley Care Home, without you we would not know what to do or continue to have our own lives.
Warmest regards,
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Facilities
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Care / Support
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Treated with Dignity
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Value for Money
Current
Review Score: 8.4 (8.357)
Overview of Review Score
The Review Score of 8.4 (8.357) out of 10 for Rostley is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
- The score for the number of positive Reviews is 3.4 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Rostley is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.357 Points relating to the number of positive Reviews for Rostley is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
- 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8. 1 Positive Reviews ÷ 2.8 = 0.357
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.