The staff at Foxtroy are wonderful , friendly , compassionate , kind , polite , understanding and respectful .They are like family to my mother- in -law . They show an interest in her well-being, and engage in friendly conversation.
The staff also care about the welfare of visiting relatives , which is highly commendable and much appreciated .
I am contacted via telephone or advised in person where there are any health concerns and where Improvements have been made. .
My mother-in-laws room is very clean , her clothes are labelled and well organised in the wardrobe and dresser .
Garden areas are so lovely . Both are filled with flowers , colourful ornaments and seating areas. We have enjoyed tea , biscuits and cake in the front garden and lovely conversations with residents . Activities are varied and fun . The activities coordinator clearly loves her role and truly cares about her residents wellbeing.
Regular meetings are held to update families and obtain feedback .
