Primary Care Categories
- Older Person Care
- Mental Health Condition
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- For a maximum of 5 Service Users
Other Care Provided
- Acquired Brain Injury (ABI)
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Care Provided by Ty Newydd
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Ty Newydd to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Integra Community Living Options Ltd
- Private Owned
Person in charge
- Cara Begley-Robins (Registered Manager)
Local Authority / Social Services
Admission Information
- Female only (entire home)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (5)
Parking
- Home is based on a busy residential road, parking is limited in the local area
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Ty Newydd Reviews (1)
Over all time Ty Newydd has 1 review.
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Overall Experience
Date Published
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Review from D M (Resident / Service User) published on 22 August 2022 Submitted via Website•
Overall Experience
Ty Newydd is the worst community setting I have ever been placed in.
It often smells offensive and is dirty, and is poorly maintained with frequent requests for maintenance repairs which are neglected for months at a time.
It often smells offensive and is dirty, and is poorly maintained with frequent requests for maintenance repairs which are neglected for months at a time.
Safeguarding procedures are not adhered to and all the current service...
Ty Newydd is the worst community setting I have ever been placed in.
It often smells offensive and is dirty, and is poorly maintained with frequent requests for maintenance repairs which are neglected for months at a time.
Safeguarding procedures are not adhered to and all the current service users are deteriorating (the service is currently under investigation).
A few staff are friendly and empathetic, but on the whole, they are lacking in either the training, the experience, or the inclination to support clients to rehabilitate, which is a real shame because the house has so much potential: spacious rooms with en-suites in a lovely location near to many local amenities.
It often smells offensive and is dirty, and is poorly maintained with frequent requests for maintenance repairs which are neglected for months at a time.
Safeguarding procedures are not adhered to and all the current service users are deteriorating (the service is currently under investigation).
A few staff are friendly and empathetic, but on the whole, they are lacking in either the training, the experience, or the inclination to support clients to rehabilitate, which is a real shame because the house has so much potential: spacious rooms with en-suites in a lovely location near to many local amenities.
If you would like to be treated with dignity/respect/compassion and to not be constantly judged, labelled, or denied the support you need to overcome your mental health problems, I urge you not to reside here at any cost.
↩Reply from Leanne Provoost, HR and Operations Coordinator at Ty Newydd
Thank you for taking the time to bring your experience to our attention, our aim is to provide the best possible care to those we support and it is something we take very seriously. We are sorry that you feel the experience did not meet your expectations. We do not have any record of any formal...
Thank you for taking the time to bring your experience to our attention, our aim is to provide the best possible care to those we support and it is something we take very seriously. We are sorry that you feel the experience did not meet your expectations.We do not have any record of any formal complaint being made, a senior member of the management team is available to discuss this further and will be in contact in due course.
We would however like to clarify that the service is not currently under any form of investigation and maintenance plans are in place with reactive maintenance issues dealt with on an ongoing basis as they arise.
Bed Vacancies
Please contact us for latest vacancies.
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Upcoming Events
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Awards / Recognitions (0)
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Accreditations
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Frequently Asked Questions about Ty Newydd
What types of Care is Ty Newydd registered for?
Older Person Care, Mental Health Condition, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ty Newydd have?
There are 5 Single Rooms.
What are the Facilities & Services at Ty Newydd?
Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ty Newydd to the centre of Cardiff?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ty Newydd to verify any information. View our terms and conditions. Ty Newydd has a Basic Service -what a Basic Service includes.