Castle Court Care Home in Chepstow provides 25 single rooms, almost all en-suite with beautiful views.
There is a choice of three resident’s lounges and other communal facilities in a friendly environment.
The care home is a relaxed, open and affable environment.
Delicious, nutritious meals are provided with special dietary requirements catered for.
Contact Castle Court Residential Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Castle Court Residential Home for full pricing details and T&Cs.
Castle Court Residential Home has a Review Score of 8.9 (8.917) out of 10, based on 6 reviews in the last 2 years.
Over all time Castle Court Residential Home has 13 reviews.
I visit my mother-in-law once a week, every time I go there the girls who work there are always busy interacting with the residents, making sure they all receive good care, the men who work there are also very good with the residents too, it's welcoming, nice atmopshere, very clean, and the manager...
I visit my mother-in-law once a week, every time I go there the girls who work there are always busy interacting with the residents, making sure they all receive good care, the men who work there are also very good with the residents too, it's welcoming, nice atmopshere, very clean, and the manager has all areas of the home running peacefully.
The staff are very good, they look after everybody's needs and if anybody needs assistance they are very good and very prompt.
The staff are very good, they look after everybody's needs and if anybody needs assistance they are very good and very prompt.
My mothers care is of very high standards. All staff make her feel safe, they are always professional, kind and gentle natured. She is very settled here, which gives myself and my family great comfort.
My mothers care is of very high standards. All staff make her feel safe, they are always professional, kind and gentle natured. She is very settled here, which gives myself and my family great comfort.
She first had a room which was ok but Mums needs werethat a room differently...
ABSOLUTELY NO PROBLEM!! mum was moved and she is so happy now, she loves the room !! She loves the food , and the whole staff team couldn't be kinder , we are so happy hat Mum is happy and content in her new home !!! THANK YOU TO ALL STAFF
Thank you for your kind words, we are so glad she has settled and enjoying living here. Your mum is a pleasure to look after.
My Mother was really neglected here. Please do not send any of your relatives here. My Mum has really deteriorated the last 2 Years I kept telling the Management and nothing was done. In the End I had to make appointments with The Dementia team and GP about My Mother's physical health. Because...
My Mother was really neglected here. Please do not send any of your relatives here. My Mum has really deteriorated the last 2 Years I kept telling the Management and nothing was done. In the End I had to make appointments with The Dementia team and GP about My Mother's physical health. Because Castle Court residential home basically didn't care. I made a complaint to the Care Inspectorate for Wales and all of a Sudden my Mother was being evicted. All Because I highlighted their incompetence and negligence. Unbelievable!
Thank you for your feedback. We're sorry communication broke down as early as January 2025. Your mum was a valued member of our community, and we remained committed to her well-being. We took your concerns seriously and consulted with multidisciplinary teams, even when interventions seemed...
Thank you for your feedback. We're sorry communication broke down as early as January 2025. Your mum was a valued member of our community, and we remained committed to her well-being. We took your concerns seriously and consulted with multidisciplinary teams, even when interventions seemed unnecessary. As her needs changed, we assessed her needs and concluded we could no longer provide the specialist care required. We issued notice in line with our duty of care and regulatory obligations. We understand this was a difficult time and acknowledge your decision to contact regulatory bodies. Despite challenges, our team supported her transition to a new care home, where she settled well. We were happy to assist with the move, especially given your limited availability. We remain committed to compassionate, professional care and appreciate your engagement.
Myself and my wife think, that the care team are extremely kind and very caring to all the residents in the home and from speaking to a few residents they really like it in there. They have told us that the food is very nice and the cooks/chefs are very good to all as well. The care home is very...
Myself and my wife think, that the care team are extremely kind and very caring to all the residents in the home and from speaking to a few residents they really like it in there. They have told us that the food is very nice and the cooks/chefs are very good to all as well. The care home is very tidy, where ever you look. They have made a good job of the home.
A nice atmosphere, good food, well attended patient care.
A nice atmosphere, good food, well attended patient care.
The staff at Castle Court are so friendly and helpful. It's very homely and my Dad is well cared for.
The staff at Castle Court are so friendly and helpful. It's very homely and my Dad is well cared for.
The care that my mother-in-law has received since she was admitted to Castle Court has been excellent. She feels loved and supported by all the staff there and it truly is home to her. Nothing is too much trouble and she is always treated with dignity and respect. The staff are warm and welcoming...
The care that my mother-in-law has received since she was admitted to Castle Court has been excellent. She feels loved and supported by all the staff there and it truly is home to her. Nothing is too much trouble and she is always treated with dignity and respect. The staff are warm and welcoming to us as her family, which is important as we don't live nearby. We feel confident that she receives the best possible care from a superb, wonderful and caring staff team.
Very pleased with all aspects of this care home. Most importantly mother is very content and happy to be living there.
Very pleased with all aspects of this care home. Most importantly mother is very content and happy to be living there.
Really good care given in a very homely way, rather than a clinical environment. Mom's bedroom, in particular, is large, light and airy.
Really good care given in a very homely way, rather than a clinical environment. Mom's bedroom, in particular, is large, light and airy.
I also appreciate the effort to introduce variety into the lives of residents with activities and outside visits. There are often reports of mistreatment in...
I also appreciate the effort to introduce variety into the lives of residents with activities and outside visits. There are often reports of mistreatment in residential homes - I have no doubts whatsoever that this is not applicable at Castle Court and I am so grateful for all staff there.
My mother has settled in well. The staff are very good and take the time to get to know each resident. The atmosphere when you enter is always welcoming and the ladies in charge of entertainment make an enormous effort and the hairdresser. The home is very clean and the chef makes an effort to...
My mother has settled in well. The staff are very good and take the time to get to know each resident. The atmosphere when you enter is always welcoming and the ladies in charge of entertainment make an enormous effort and the hairdresser. The home is very clean and the chef makes an effort to accommodate every diet. The gardens are beautiful to sit in when the weather is warm enough.
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The care home lists weekly fees per person between £1,250 and £1,450 for residential care (respite between £1,250 and £1,450) and between £1,250 and £1,450 for residential dementia care (respite between £1,250 and £1,450). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 20 Single Rooms and 2 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castle Court Residential Home to verify any information. View our terms and conditions. Castle Court Residential Home has an Enhanced Service -what an Enhanced Service includes.