Parade House

The Parade, Monmouth NP25 3PA

Owner: Mrs M Rayner

Person in charge: Pauline Mann (Registered Manager)

Local Authority / Social Services: Monmouthshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 18 Service Users

Registered Care Categories*: Old Age

Single Rooms: 18

Rooms with ensuite WC: 12

Weekly Charges Guide: Personal Care Single from £750 (These prices are only a guideline, please contact Parade House to find out the exact price for your requirements.)

Starting at £750 prices vary depending on room.

Facilities & Services: Respite Care • Own GP if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on Parade House: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Overview

The Review Score of 6.5 (maximum of 10) for Parade House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Parade House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.883 for Parade House is calculated as follows: ( (107 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 120 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.639 Points relating to the number of positive Reviews for Parade House is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.6 Target = 0.278 , then divided by 2 = 0.139

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.5 Parade House has a Review Score of 6.5 (6.522) from 10 Reviews


Average Ratings

  • Excellent
    9
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Parade House?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Parade House

  • Daughter of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

My Mother-in-Law was well cared for with love and affection during her stay at Parade House. Unfortunately her stay was far too short, due to her death at 95. The House is delightful with well appointed accommodation. It has a family atmosphere, and it feels like their own home. The Owner is a wonderful lady who is very caring and thoughtful, and nothing is too much trouble for her. My husband and I would have no hesitation in recommending this care home for your loved one

How likely would you be to recommend Parade House? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

My mother lived at Parade House for six and a half years, and passed away there at the end of February. In all her time there the care and affection shown to her by all the staff members was outstanding, and during the last five weeks of her life the care they gave her was above and beyond their duty of care. I cannot praise them highly enough and would have no hesitation in recommending them to anyone.

How likely would you be to recommend Parade House? Extremely Likely

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Average Rating:   5 out of 5

My grandma lived here for 6 1/2 years and recently died here after a 5 week illness. She always had the most amazing care here particularly in her last few weeks. I could not fault the staff or the level of care provided. I could not recommend this residential home enough, you would be lucky to live somewhere like this.

How likely would you be to recommend Parade House? Extremely Likely

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Average Rating:   5 out of 5

My Mother has been a resident at Parade House for the past four years and I have nothing but praise for the way she has been cared for.
She herself has described Parade House as a home from home and whenever I visit, states how happy she is living there.

How likely would you be to recommend Parade House? Extremely Likely

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Average Rating:   4.9 out of 5

I think it is that good, I would like a home like this when my time comes.

How likely would you be to recommend Parade House? Extremely Likely

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Average Rating:   5 out of 5

A unique family atmosphere created by a caring staff in delightful accommodation.

How likely would you be to recommend Parade House? Extremely Likely

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Average Rating:   5 out of 5

We couldn't wish for a better home for my mother-in-law. She is so happy there and is so well cared for.

How likely would you be to recommend Parade House? Extremely Likely

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Average Rating:   5 out of 5

Very friendly, homely home. Staff friendly and helpful. Lots of activities organised for residents. Resident are cared for and respected feels like home from home.

How likely would you be to recommend Parade House? Extremely Likely

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Average Rating:   5 out of 5

You would search for miles to find such a wonderful care home. My mother has just died there after living there for seven years. The staff are all remarkably well chosen and trained. They are without exception, dedicated loving, kind, open, friendly and very good at what they do. After seven years of visiting mum, who was very happy, they are like my friends always so welcoming and helpful. My mum died there after several weeks and being very ill and bed bound, nothing was too much trouble. They washed, fed and toileted her they got her a ripple bed, with good liaison with the GP and district nurses. The day and evening she was dying the loving care and support the family received from the staff was sensitive and exemplary very skilful. I have the utmost gratitude and respect for the way in which this amazing care home is administered and run. Thank you.

How likely would you be to recommend Parade House? Extremely Likely

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Average Rating:   5 out of 5

I am being well cared for.

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Average Rating:   3.9 out of 5

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Bed Vacancies

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Awards / Recognitions

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Care Home Idol 2016

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