Bloomfield Road, Blackwood NP12 1QB
Person in charge: Jacqueline Stephens (Manager)
Local Authority / Social Services: Caerphilly County Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Local Authority Owned , Registered for a maximum of 30 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Single Rooms: 30
Latest Care and Social Services Inspectorate Wales* Report on Beatrice Webb: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Beatrice Webb has a Review Score of 8.2 (8.167)
The Review Score of 8.2 (maximum of 10) for Beatrice Webb is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Beatrice Webb in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Beatrice Webb is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.167 Points relating to the number of positive Reviews for Beatrice Webb is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6 Target = 0.167
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Gerald S (Nephew of Resident) on Thursday 3 August 2017. Relates to August 2017.
Please accept our heartfelt thanks to all of the staff at Beatrice Webb for the amazing love and care they gave to my auntie. My aunt sadly passed away 19th July and was a resident at the care home for four and a half years. Nothing was too much trouble for the staff who I think were her good friends as well as her carers. In fact, I would go so far as to say they treated her more like a family member than simply a resident at the care home. I would like to mention names but note that the guidelines advise against this. My aunt was one of life's great characters and will be sadly missed. Thank you to the management, carers, cleaners, handyman and kitchen staff. We will always be grateful to you for making my aunt's final years so good and will remember you all with great affection.
How likely would you be to recommend Beatrice Webb? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Beatrice Webb