Brodawel

Court Road, Energlyn, Caerphilly CF83 2QW

Group: Caerphilly County Borough Council

Person in charge: Deborah Gould (Manager)

Local Authority / Social Services: Caerphilly County Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Local Authority Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Single Rooms: 24

Facilities & Services: Day Care • Respite Care • Separate Dementia Care Unit • Lift • Wheelchair access

Latest Care and Social Services Inspectorate Wales* Report on Brodawel: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

4.9 Brodawel has a Review Score of 4.9 (4.917)

The Review Score of 4.9 (maximum of 10) for Brodawel is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Brodawel in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Brodawel is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 0 Points relating to the number of positive Reviews for Brodawel is based on 0 positive Reviews in the last 12 months and is calculated as follows:

    1. 0 = 0

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 0 Reviews ÷ 4.8 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brodawel?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brodawel

  • Daughter of Resident/Service User
    2

My mother has been resident in Brodawel since Christmas 2014 having been transferred from another care home as she needed a higher level of staffing. As a family we have all found the staff, care and level of cleanliness of a very high standard and more importantly, our mother has been treated with the utmost dignity. A review meeting with social services takes place once a year where family members discuss all aspects of care. We try and visit approximately once a week/fortnight and all keep in contact via email as my sister is the only member of our family who resides locally. I live in London and visit as often as I am able. Any queries have always been answered promptly by staff on duty or we have been referred to the management team. We have always found staff very cheerful and have tried to support them in their fundraising efforts when organising activities within the home which are not funded by the local council. I have no hesitation in recommending Brodawel.

How likely would you be to recommend Brodawel? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident since April 2015. We have found that she is treated with great care and dignity. Mum has a beautiful room, she is allowed her family photographs on the wall and other personal possessions around her. Her room overlooks the beautifully kept gardens. Visitors are allowed at anytime, and while there are allowed to use a very pleasant family room where they can make tea/coffee. The residents have many different day rooms, or they can go out into the gardens. The security is good, coded doors and good fencing around the gardens. Overall we are extremely happy with the care that mum is receiving.

How likely would you be to recommend Brodawel? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Brodawel

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Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

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Awards / Recognitions

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Care Home Idol 2016

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