Woodland Drive, Newbridge, Newport NP11 5FQ
Person in charge: Caroline Davies (Manager)
Local Authority / Social Services: Caerphilly County Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Local Authority Owned , Registered for a maximum of 30 Service Users
Registered Care Categories*: Old Age
Single Rooms: 30
Latest Care and Social Services Inspectorate Wales* Report on Ty Iscoed: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Ty Iscoed has a Review Score of 7.5 (7.500)
The Review Score of 7.5 (maximum of 10) for Ty Iscoed is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Ty Iscoed in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.333 for Ty Iscoed is calculated as follows: ( (6 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 12 Ratings = 4.333
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.167 Points relating to the number of positive Reviews for Ty Iscoed is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6 Target = 0.167
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by John P (Son of Resident) on Saturday 15 April 2017. Relates to March 2017.
My mother was admitted into Ty Iscoed when she was unable to care for herself and after several falls at her home. She also suffered giddy spells and memory loss. Mam also had wounds on both legs which were not healing. This was in April 2016. Although this home has little in the way of mod-cons it more than made up for this with the care, affection and love Mam was given. My mother who passed away on the 18th March this year received all this love and commitment from dedicated staff at Ty Iscoed. The dignity and respect given to her was exceptional. Doctors and district nurses are also to be commended for their continuous medical attention to mam legs.
I cannot praise Ty Iscoed enough for the devotion, care and love Mam was given during her stay. My sincere thanks to you all and in particular the managers for making Mams stay happy and contented one.
In finishing, may I also express my sincere thanks to everyone for the kindness and professionalism shown to me.
How likely would you be to recommend Ty Iscoed? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good