Ty Machen

Ffwrwm Road, Caerphilly CF83 8NY

Group: Consensus Support

Person in charge: Lynda Wenner (Service Manager)

Local Authority / Social Services: Caerphilly County Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 6 Service Users

Registered Care Categories*: Learning Disability • Younger Adults

Admission Information: Ages 18+.

Single Rooms: 6

Rooms with ensuite WC: 6

Facilities & Services: Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Ground Floor Accommodation only • Gardens for residents • Television point in own room

Latest Care Inspectorate Wales* Report on Ty Machen: click here

* Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Overview of Review Score

The Review Score of 6.9 out of 10 for Ty Machen is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Ty Machen in Google's Search Results – more info

  • b) The score for the number of positive Reviews is 1.9 out of 5 from 1 positive Reviews in the last 48 months. (A 48 month period has been used as there were no positive reviews in the last 24 months)

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Ty Machen is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 1.917 Points relating to the number of positive Reviews for Ty Machen is based on 1 positive Reviews in the last 48 months and is calculated as follows:

    1. 3.00 = 3 then divided by 2 = 1.500

    2. Target of 1.2 positive Reviews (6 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.2 Target = 0.833, then divided by 2 = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.9 Ty Machen has a Review Score of 6.9 (6.917) out of 10 and an Average Rating of 5 out of 5 from 1 Reviews over all time

Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ty Machen?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ty Machen

  • Relative of Resident/Service User
    1

Ty Machen provides my relative with an excellent quality of life. The level of care is first class and he is so much happier here than he has ever been. He enjoys a full programme of varied activities which also stimulates him. The staff are constantly in communication with me and I have no concerns whatsoever.

How likely would you be to recommend Ty Machen? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

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