188/190 Stow Hill, Newport NP20 4HB
Owner: Mrs B Danhawoor
Person in charge: Babita Danhawoor (Registered Owner/Manager)
Local Authority / Social Services: Newport City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 22 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Sensory Impairment
Admission Information: Ages 65+.
Single Rooms: 18
Shared Rooms: 2
Rooms with ensuite WC: 1
Weekly Charges Guide: Personal Care Single £509 – £587 , Personal Care Shared (per person) £509 – £587 (These prices are only a guideline, please contact The Glenmore Residential Home to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Stairlift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care and Social Services Inspectorate Wales* Report on The Glenmore Residential Home: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
The Glenmore Residential Home has a Review Score of 5 (5.000)
The Review Score of 5 (maximum of 10) for The Glenmore Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Glenmore Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for The Glenmore Residential Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for The Glenmore Residential Home is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 0 Reviews ÷ 4.4 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Debra W (Niece of Resident) on Friday 11 December 2015. Relates to December 2015.
My aunt has been in Glenmore for nearly two years now. My aunt has been widowed for over 30 years, living alone and had a fall which put her in hospital.
During the time my aunt has lived at Glenmore she has become a different person the staff have done amazing work helping her to make new friends getting her to join in the daily activities the bingo, sing a longs and birthday parties. Her health care is excellent, the highly trained staff keep on top of all needs and requirements. It is truly a lovely happy home.
How likely would you be to recommend The Glenmore Residential Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for The Glenmore Residential Home
There are currently no Care Home Idol entrants who have performed at The Glenmore Residential Home