Great Oaks Park, Off Cefn Road, Rogerstone, Newport NP10 9FX
The Oaks is a residential care home situated in the village of Rogerstone which provides support for the elderly. The Home is nestled in a beautiful setting close to Newport Golf Course and the picturesque Monmouthshire and Brecon Canal and is surrounded by peace and tranquility and yet, is still within easy and independent access to a variety of amenities offered by the city of Newport.
The Oaks has been established as a residential care home for the elderly since 1988 and provides personal care for residents. The home prides itself on the loving and homely atmosphere at the Oaks, constantly striving to deliver a home from home environment.
Owner: Brooks Healthcare Ltd
Person in charge: Sally Mealing (Manager)
Local Authority / Social Services: Newport City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 65+.
Single Rooms: 26
Shared Rooms: 2
Rooms with ensuite WC: 16
Facilities & Services: Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Stairlift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care and Social Services Inspectorate Wales* Report on The Oaks Residential Home: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
The Oaks Residential Home has a Review Score of 6.3 (6.251)
The Review Score of 6.3 (maximum of 10) for The Oaks Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Oaks Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for The Oaks Residential Home is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.584 Points relating to the number of positive Reviews for The Oaks Residential Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6 Target = 0.167 , then divided by 2 = 0.084
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Dave R (Son of Resident) on Tuesday 28 June 2016. Relates to June 2016.
My mother-in-law lived in The Oaks Residential Home for 9 years until her death in 2004. When my mother was diagnosed with a long term condition that required 24hr residential care (in 2009) I had no hesitation in asking The Oaks Residential Home to care for her. The Oaks isn't the most modern care home- but the staff are fantastic. They provide a really good environment for their residents with plenty of activities to stimulate them.
How likely would you be to recommend The Oaks Residential Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for The Oaks Residential Home
There are currently no Care Home Idol entrants who have performed at The Oaks Residential Home